Fox Toyota

Quick and excellent work Even though my car was dropped off at the Service of Fox Toyota at the last minute I was welcomed and the job was done quickly. Even though my car was dropped off at the Service of Fox Toyota at the last minute I was welcomed and the job was done quickly. More

Great experiences Fox Toyota service in Rochester hills is a great place to maintain and repair my Toyota cars. The staffs are very friendly, knowledgeable and gave me Fox Toyota service in Rochester hills is a great place to maintain and repair my Toyota cars. The staffs are very friendly, knowledgeable and gave me clear explanations about the service. The shuttle service is also very convienent. I will always go to fox Toyota for my services. More

Customer-Oriented Dealership The dealer had exactly the vehicle I was looking for. Financing was easy, and within a couple of hours, I left the dealership with my "new" used car. The dealer had exactly the vehicle I was looking for. Financing was easy, and within a couple of hours, I left the dealership with my "new" used car. The salesperson was very knowledgeable and encouraged me to contact him to answer any questions. I would recommend that anyone serious about buying a Toyota start with Fox. Fox has serviced my last 4 vehicles and I've never been disappointed. More

service Great service both pleasant and professional. All work was explained Service was quoted both time and costs The service representative kept me infor Great service both pleasant and professional. All work was explained Service was quoted both time and costs The service representative kept me informed as the service was being done More

'2011 Highlander - GREAT Recent Service Experience Our highlander SUV recently experienced a leak in the AC freon line & was taken in for repairs. Ivan Gutierrez was our service advisor. Although the e Our highlander SUV recently experienced a leak in the AC freon line & was taken in for repairs. Ivan Gutierrez was our service advisor. Although the extra warranty service insurance which we had bought when we first took delivery of the vehicle years back excluded coverage cost on this type of repair work, Fox Automtotive perfomed the necessary work at a fairly reasonable price, and even provided a nice, new loaner vehicle at no cost to us. Unfortunately, a secondary freon line also quickly developed a leak a few days after picking up the SUV, which impacted the driver side air vents of the vehicle. When we returned the SUV to Ivan Gutierrez @ Fox Automotive, Ivan was very transperant with us and quickly informed us that he and his service manager had discussed the issue (since we recently had paid for an AC freon line leak repair & did not expect further issues) and offered to pickup this new leak issue cost at Fox Automotive expense, even though they were not obligated to do so since it was a different line with a leak that under normal circumstances, should have impacted the original repairs with an additional charge for this secondary line plus labor! In addition, Fox Automotive again provide a very low mileage loaner to us. This type of customer sensitivity and consideration goes a long ways in customer GOLD service recognition!!! In addition, my wife and I could not be any happier with the helpfulness, friendlyness and professionalism that Ivan Gutierrez showed us! Keep it up Ivan & Fox Automotive, as this (service) is what becomes most important to a customer's loyalty once the sales is made. It makes you want to come back to the same dealer when your vehicle needs service or replacing!!! More

Buying Experience Very friendly people to work with. In one hour all formalities were done.i always recommend my friends And family. Very good experience at Fox Toyota Very friendly people to work with. In one hour all formalities were done.i always recommend my friends And family. Very good experience at Fox Toyota. More

My FJ Excellent work and the repairs were done quickly and I love the they handle my vehicle and I will recommend someone to this dealership for repair tha Excellent work and the repairs were done quickly and I love the they handle my vehicle and I will recommend someone to this dealership for repair thank you thank you thank you More

Very good. Steve was very helpful, and professional. Steve Goltz was very helpful in getting me the car I wanted and getting all the extra items that I wanted on the car. I'm so glad I switched from my Steve Goltz was very helpful in getting me the car I wanted and getting all the extra items that I wanted on the car. I'm so glad I switched from my usual Corolla over to the RAV4! I really love it!!! And Pete Tabacchi was also very helpful, as well. He was extremely thorough, and covered everything with me in an unrushed manner, which I really liked. More