Fox Toyota | Page 15

Battery It was early evening when AAA jump started my Prius.I drove directly to Rochester, MI Toyota. Both Ivan & Greg were helpful, giving me confidence in T It was early evening when AAA jump started my Prius.I drove directly to Rochester, MI Toyota. Both Ivan & Greg were helpful, giving me confidence in Toyota’s integrity & skill. You see, I was visiting from Rochester, Minnesota. As agreed, my car was ready at 8am. Tom picked me up in the van. A new battery was in place which was covered by warranty. I very happily drove home. More

The only dealership for us. My family has leased/bought more than 15 vehicles from this dealership. We never look around for someplace else because we know we will get the best s My family has leased/bought more than 15 vehicles from this dealership. We never look around for someplace else because we know we will get the best service here. More

New car purchase I would highly recommend Fox Toyota! The entire process from the first time we walked through the door to test drive to picking up our car was a plea I would highly recommend Fox Toyota! The entire process from the first time we walked through the door to test drive to picking up our car was a pleasant experience. We wanted a very specific color and interior and our Suzanne and Ron moved heaven and earth to find it! This car is exactly what we were looking for and we couldn’t be happier. Everyone is very welcoming and friendly. More

Toyota Service Staff was friendly, attentive, and met my needs. I always feel relaxed waiting for my vehicle and trust all is being well taken care of. :) Staff was friendly, attentive, and met my needs. I always feel relaxed waiting for my vehicle and trust all is being well taken care of. :) More

Checking noise when push brakes I’m having issues for noises when pushing brakes on my 2016 RAV4. Because the noise was not happened all time so I did record the noise with my phone I’m having issues for noises when pushing brakes on my 2016 RAV4. Because the noise was not happened all time so I did record the noise with my phone and bring it to the lady. The lady at dealer was very impatient and not pay attention to the recording which makes me very frustrating. We did the road test and the noise was not happen and dealer checked the vehicle and nothing found. After I left the dealer driving back to home, the noise started coming up and crazy. I really don’t know what I can do about this… More

Best dealership in metro Detroit!!!! I can’t say enough wonderful things about this dealership. From the moment I walked up to the door one of the salesmen opened the door for me and welc I can’t say enough wonderful things about this dealership. From the moment I walked up to the door one of the salesmen opened the door for me and welcomed me to their dealership to meeting Craig my salesman who truly LISTENED to what I wanted not what he wanted to sell me! Craig took sooooo much time with me to show me everything my Rav4 could do. Rick and Peter were awesome as well getting me the very best deal and zero % interest rate! I felt like family by the time I drove my new RAV4 off the lot! I would HIGHLY recommend this dealership!!! More

Recall service No issues and timely completion. Recall for my van and no problems in reaching out dealer. Part deliver confirmation tool more time and have to wait 2 No issues and timely completion. Recall for my van and no problems in reaching out dealer. Part deliver confirmation tool more time and have to wait 2-3 weeks More

attentive, courteous and competent staff Waiting time is kept to a minimum from scheduler to cashier. Process was seamless. Focus is on owner satisfaction and safety not just sales, a freque Waiting time is kept to a minimum from scheduler to cashier. Process was seamless. Focus is on owner satisfaction and safety not just sales, a frequent problem at other repair facilities. More

Greg Johns is amazing Greg ALWAYS takes care of me and my car as if i were an old friend. He us polite, dilgent and very patient in his explanations of service needed and w Greg ALWAYS takes care of me and my car as if i were an old friend. He us polite, dilgent and very patient in his explanations of service needed and what the repairs consist of. I always ask for Greg whenever I have issues w my 2008 F J Cruiser and he never disappoints me. He goes beyond what is required and to quote him, 'It doesnt cost anything to be nice.' Greg lives those words. More