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Fox Subaru - Service Center

Auburn, NY

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26 Reviews

26 Reviews of Fox Subaru - Service Center

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March 18, 2023

The staff, especially Nicole were very helpful when I brought in my 2020 Ascent for servicing. They diagnosed multiple warning signs and corrected expediently. Thank you for the great work. More

by Kevin Grish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole, Mark
March 15, 2023

My oil change & inspection was done in less than an hour. Comfy wait area with big screen tv. Staff was friendly and courteous. I’ve always had a good experience w this dealership, that’s why I’m a loyal cus More

by UpstateNY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Battle (sales) front desk (service)
February 23, 2023

Very friendly and helpful staff. Straightforward about recommended repairs and costs and not upselling additional services. A pleasure to work with. More

by Subaru #5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Kohler
February 23, 2023

My oil change was completed within an hour. The service technician showed me the air and fuel filters which needed to be replaced before doing so. More

by jpaybody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
February 16, 2023

Staff is friendly and straightforward about cost and repair recommendations. Not pushy and trying to update services. Also not condescending when asked questions. More

by kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know service employees names
July 31, 2022

I was having AC problems when temperatures were soaring and the Service Department worked their magic to squeeze me into there busy schedule for diagnosis and repair at a savings . More

by lakegeorgy3@gmail. Com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Roberts
July 21, 2022

They were very nice to squeeze me in for service I needed right away - Thanks More

by kzbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
July 15, 2022

We needed several services performed but were out of the garage in less than an hour. Competent, friendly people. More

by cdeforest1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
June 08, 2022

All the associates were very friendly and helpful. They arranged transportation to my home and back to pick up my car as well. More

by Lady312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
June 08, 2022

All the associates were friendly and helpful. They also arrange for my transportation to my home and back to the service area when the work was completed to pick up my car. More

by Lady312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
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