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Fox Subaru Macomb

Macomb, MI

4.6
374 Reviews

23651 Hall Road

Macomb, MI

48042

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Showing 374 reviews

March 10, 2017

Fast freiendly efficient Our salesman, Jason Vela, made us feel welcome. Very friendly and a relaxed atmosphere. Un-rushed spent time explaining the features of the Forester w More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawson Barcey, Jason Vela
March 09, 2017

Great staff I would like to point out that Heather is a hard worker and is great at what she does. She is very friendly, and welcoming. From working with her in t More

by Brandon1185
Recommend Dealer
Yes
Employees Worked With
Heather Aberl
March 09, 2017

Kelly is awesome Kelly is the best! She does a great job at handling any issues that come up in a quick and efficient manner. Always great working with her. More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Johnson
March 09, 2017

A Fantastic Employee Kelly is a great employee. A true asset to any company. She goes above and beyond in all facets of her job and shows great pride in what she does. More

by Aaron
Recommend Dealer
Yes
Employees Worked With
Kelly Johnson
March 09, 2017

Kelly Johnson Kelly always has a big smile and an enthusiastic greeting for you every time you walk in. Her positive attitude wears off on you after just a couple o More

by JeffP
Recommend Dealer
Yes
Employees Worked With
Kelly Johnson
March 09, 2017

Great experience I was standing in line at a bank when I met Heather. She mentioned she worked at a Subaru dealership and that I should stop by. I was actually in the More

by Joel716
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Briana Distlerath, Heather Aberl
March 09, 2017

Kelly is a great! Kelly is a awesome employee. We use to work together. Kelly is a Hard worker ! Great asset to the company. Shes always willing to go above and beyond More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Johnson
March 09, 2017

Great person to work with No matter how busy the dealership is Kelly always has a smile on her face. she works great under pressure and can act fast in any situation. if you ha More

by Davina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Johnson
March 09, 2017

Kelly Johnson Totally kind and goes out of her way to help. I don't think I have ever seen her upset or unable to handle a situation. More

by Kaydee
Recommend Dealer
Yes
Employees Worked With
Kelly Johnson
March 02, 2017

Took 3 times to diagnose problem It took Sellers Subaru 3 times to diagnose the noise I had in my front end. When they finally determined it to be a axle, they estimated the repair More

by subieguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Whitney Gosik
Mar 10, 2017 -

Fox Subaru Macomb responded

Hello subieguy. My name is Kimberly Rundel and I am the service manager at Sellers Subaru. I first want to apologize for the negative experience you had with your last visit with us. I was curious to know what exactly was repaired at the other facility and the cost, and also what it was we repaired and recommended for the repairs. We strive to give the best service to all of our customers. There are some cases when there is more than one issue going on, and may need more than one repair, but without knowing the background it is hard to say what may have happened. If you would like to contact me so I can look into this further I would greatly appreciate it. You can reach me at 586-203-4815. I am looking forward to talking to you soon. When there are issues I like to know about them so I can make sure this does not happen again in the future.