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Fox Subaru Macomb

Macomb, MI

4.4
375 Reviews

23651 Hall Road

Macomb, MI

48042

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Showing 375 reviews

March 31, 2018

From Overseas to a Crosstrek Tom was amazing! He was very helpful, informative, and flexible! While living overseas, I was only able to make calls over FaceTime and he made it wor More

by Ahauxwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Squillace
February 26, 2018

Bought 2010 Ford Flex I recently bought a 2010 Ford Flex. The vehicle was in very good condition and low miles. I paid a fair price for it and was very satisfied with the More

by MS Abbott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jazlyn Newlin
February 26, 2018

First time car buyer This was my first experience at a dealership as a young adult and I was blown away by the service I received at Seller's Subaru thanks to Jason. I did More

by Msuchomel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vela
February 25, 2018

Very Informative From the time you walk in to the Dealership someone is there to help you or show you where you need to go, Cameron came to find us and teach us how to More

by Frank325
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Briana Distlerath, Briana Distlerath, Cameron Mikula
February 24, 2018

Amazing Very helpful and responsive throughout the process made things quick and easy. Extremely friendly people and environment. Will definitely consider b More

by CalC98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vela
February 17, 2018

Jason Vela at Sellers Subaru Jason Vela and everyone at Sellers Subaru really made shopping for a used car easy and quick! Jason worked with us to make sure we got the best deal w More

by Barryj1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vela
February 01, 2018

Always a great experience Went into Sellers Subaru and Jason helped us out. He was very friendly and answered all the questions we had for him. He was also very informative abo More

by JMac1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vela
January 26, 2018

Take your paperwork with you! Spouse and I have purchased two Subarus in the past 2 years from Sellers. The repair service is professional and prompt. We do have issues with th More

by Madekian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know the young women's name.
Jan 29, 2018 -

Fox Subaru Macomb responded

Madekian, we sincerely apologize for the miscommunication by our team member. She was mistakenly speaking of the manufacturers warranty and not the added security you have with your Subaru. You are correct that your tire and wheel coverage from the Gold Plus Service agreement would completely protect the service you had. The Service Manager was able to speak directly with the employee you interacted with and explained the proper procedures that should have been followed to provide you the experience you deserve (including the ability to pull your contract digitally). Please know it is our full intention to create a noticeably better service experience with each visit and we're developing a new method of training for our service advisors to ensure they provide accurate and more detailed information to our customers, with the goal of consistently providing a great experience each visit. If you would like to speak with our Service Manager Kim Rundel at any time, please call us at (586) 203-4800. Thank you, the Sellers team.

January 23, 2018

Great Service Jason was on top of everything. Timely and responsive. I was well taken care of. He made for a great experience. I would highly recommend. More

by Dave1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vela, Jamie Gingas
January 12, 2018

First-Timer Review This is my first lease, and my first Subaru. On the plus side, Sellers Subaru has friendly and helpful sales and financial service personnel. Jaso More

by KP021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vela, Jamie Gingas
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