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Fox Subaru Macomb

Macomb, MI

4.4
375 Reviews

23651 Hall Road

Macomb, MI

48042

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Showing 375 reviews

April 18, 2018

Alex made ‘adulting’ easy Alex was an outstanding salesman who was not only informative, but also very patient; answering all of my first-time buyer questions. What I liked the More

by Bobowskm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Briana Distlerath, Steve Buckman, Alex Skatkov
April 17, 2018

Skatkov is the man! Best guy to deal with hands down. 10/10 Alex was extremely knowledgeable and very pleasant to deal with. He provided a lot of good information and did not rush anything. He is not your typic More

by jandersonkallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Skatkov
April 17, 2018

My 2018 Subaru Outback Experience My wife and I visited the Subaru dealership in Macomb Township on a Monday evening at about 7pm. We did not have the knowledge they closed at 8pm. Jac More

by Gary LaDuke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Elicea, Jamie Gingas, Steve Buckman
April 13, 2018

Mixed review/experience I had sent an email regarding the pricing on the WRX STI type RA, a young lady responded and told me to talk to Jackie regarding my questions.and that More

by DizzyFuzzy
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Gonzalez
Apr 13, 2018 -

Fox Subaru Macomb responded

My name is Steve Buckman and I am the Sales Manager here at Sellers Subaru. I am so sorry for the communication mixup. I should have communicated better with our Customer Care team. We do let customers test drive our STi’s but because of how rare the Type RA is, we cannot let customers drive that specific vehicle. Most customers that are interested in the RA want it with virtually no miles on it. We would be glad to let you drive any other STi on our lot. I am truly sorry for not communicating this better to our team. It is totally my fault. Sorry for any inconvenience this may have caused.

Nov 16, 2021 -

DizzyFuzzy responded

Definitely totally your fault

April 11, 2018

Excellent Experience Best dealership we visited! Hands down! Jason made our buying experience easy and stress free. We also like that the Subaru has the best safety rat More

by Grammy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Briana Distlerath, Jason Vela
April 10, 2018

Awesome Adventure I had a great time working with the team. Alex is newer, but he was willing to put in the extra time to help answer all my questions. An amazing team More

by Wyatt Smrcka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Skatkov
April 09, 2018

Routine service They actually completed the service on my vehicle in less time than they originally stated. Answered a couple questions I had thoroughly. Even went More

by Misteelfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hope Olson
April 09, 2018

Alex = 10/10 Alex was very knowledgeable and managed all expectations. He wasn't pushy, but informative. He was interested, but not overly zealous. He's won over a More

by AbeBarlaskar
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Skatkov
April 07, 2018

Incredible salesman, top notch dealership. If I could rate any higher I would. My salesman Alex bent over backwards to make me happy. Not too many people buy a WRX wanting a CVT, but he made it More

by JKT1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Gingas, Alex Skatkov
April 06, 2018

Alex and Jamie Great dealership. Very understanding and patient Alex followed up with everythg I asked and he got me the car I really wanted without added pre More

by Lindaw
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Gingas, Alex Skatkov
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