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Fox Subaru Macomb

Macomb, MI

4.6
374 Reviews

23651 Hall Road

Macomb, MI

48042

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Showing 374 reviews

September 12, 2024

Sellers Subaru was great but it was sold to the new fox Subaru changed a lot of things now being they used to give you a free loaner but now they charge you for one and now they charge you for using your c More

by Jato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky Sanchez, Stephanie Cilli
Sep 12, 2024 -

Fox Subaru Macomb responded

Thank you for sharing your experience. I understand your concern regarding the changes at Fox Subaru Macomb. We appreciate your feedback and I will share it with out team. If you would like to discuss this further, please feel free to contact me directly. We’re committed to providing our customers with the best service possible. Sincerely, James Cagle jcagle@foxmotors.com

March 15, 2024

I could not be more pleased with the service I received. This is my 5th Outback and I would not want to drive any other type of vehicle. I am especially grateful to Mel (Melissa) Nowak for her exceptional More

by jeandave914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel (Melissa) Nowak, Stephanie Cilli
November 16, 2023

Got a letter from Subaru for an recall about harness issue. Proposed time was about 45 min. I arrived at the dealership and talked with the service adviser Jacob Carr that my time schedule is pretty tig More

by gerd.harmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Carr
February 17, 2023

These guys really have gotten it right. My experience with them is that do what they say, and what they say is reasonable. I'm satisfied. More

by henryt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven? and most recently Zach, Stephanie Cilli
Feb 20, 2023 -

Fox Subaru Macomb responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 01, 2023

Great ! This is my second Outback purchased from Sellers. They give great service and are very professional. More

by Muggsy
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I hope that I have included everyone. I am not great at remembering names., Alex Skatkov, Molly Fisher, Catlyn Bizzotto
Feb 03, 2023 -

Fox Subaru Macomb responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

January 16, 2023

Friendly and knowledgeable. Felt very comfortable throughout buying process. Did not feel pressured into anything. More

by Smithcraig277
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Vela
Jan 19, 2023 -

Fox Subaru Macomb responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 19, 2022

Service was prompt, courteous and timely. Thank you. I am happy to drive 45min to the dealership for service. If there is an issue, the issue has been addressed and corrected. More

by orthonancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service advisor was friendly and knowledgeable. Thank you, Stephanie Cilli
Dec 21, 2022 -

Fox Subaru Macomb responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Dec 22, 2022 -

orthonancy responded

Thank you

December 12, 2022

Purchased 2017 outback it has been a great car Have a question from any one that has Purchased a car there recently. Did they add a $999.00 for insurance on your windshield replacement? More

by Ecatburke
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jackie Elicea, Jessica Partain
Dec 14, 2022 -

Fox Subaru Macomb responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (586) 203-4800 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

December 12, 2022

Cameron Mikula and the team at Sellers Subaru are honest, personable, and fair. I’ve never had such a straightforward and easy used car buying experience. I especially appreciated the option of the 7-day lov More

by FocusST
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron Mikula, Lisa Williams, Kyle Torkler
Dec 14, 2022 -

Fox Subaru Macomb responded

Focusst, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 07, 2022

Everyone at this dealership was so friendly and helpful. They made the process of leasing a new vehicle so easy with pressure or hassling and pricing was upfront. More

by Audrey Palmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Vela, Lisa Williams
Dec 09, 2022 -

Fox Subaru Macomb responded

Hi Audrey, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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