Fox Ford of Cadillac

Debra makes all the difference Debra in service department is phenomenal! I cannot say enough about her customer service, knowledge, professionalism...and she's a pleasure to deal Debra in service department is phenomenal! I cannot say enough about her customer service, knowledge, professionalism...and she's a pleasure to deal with. She takes care of EVERYTHING, got me a shuttle to and from dealership, called promptly with diagnosis, provided price, availability of parts, and time needed to get parts. She is one of the best I've ever dealt with in my life. Thank you, Fox, for Debra...maybe you should think about giving her a raise? More

Beware They use your vehicles for shuttling customers! Took my truck in for warranty work had heard they were shady but figured I would form my own opinion. Couldn't prove they had been using my vehicle th Took my truck in for warranty work had heard they were shady but figured I would form my own opinion. Couldn't prove they had been using my vehicle the 1st time to shuttle other customers to and from there dealership. The 2nd time they messed up. They came to get me which I had no idea I was being picked up in my truck.. After the kid released I knew nothing about it he contacted John there srv manager. The kid picked up the wrong person being me in my truck that was not repaired and John handed him my keys to pick up the other person in my truck. NEVER AGAIN. BEWARE OF THIS DEALERSHIP SUPER SHADY. More