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257 Reviews of Fox Chevrolet - Service Center
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January 03, 2020
Tony was great as well as the scheduler !Very Tony was great as well as the scheduler ! Very professional and listened and took his time! Good to train other service reps same courteous methods Tony was great as well as the scheduler ! Very professional and listened and took his time! Good to train other service reps same courteous methods More
by Kevin.johnston
Employees Worked With
Tony Marsiglia
December 18, 2019
Visit for service was excellent. Service advisor was attentive and professional. Waiting area lounge is very nice and comfortable and the wait time was appropriate. attentive and professional. Waiting area lounge is very nice and comfortable and the wait time was appropriate. More
by VA
Employees Worked With
Tony Marsiglia
December 03, 2019
No free loaner car from Body/Collion shop for 2 weeks. The benefit of purchasing Chevy car at BillFox is that we get free rental-loaner car (regardless owner have rental coverage or not) from day 1 the car The benefit of purchasing Chevy car at BillFox is that we get free rental-loaner car (regardless owner have rental coverage or not) from day 1 the car is brought in for collision damage repair at this dealership. I was denied this benefit repeatedly by collision/body shop desk for over 2 weeks. However, after I talked to manager 2 weeks after the car was given in body shop, the free loaner car was given to me just 3 days before my repaired car was delivered to me on 20th day. This is very nasty. More
by rahath
Employees Worked With
Body shop person not listed.
December 01, 2019
Arrived home after dealer battery instalation raised hood to add washer fluid and noticed the plastic covers on battery were not installed properly cost me $50.00 labor and I had to put them on again myself! to add washer fluid and noticed the plastic covers on battery were not installed properly cost me $50.00 labor and I had to put them on again myself!!!!!!! More
by jsadamo
Employees Worked With
Chris Baker
November 26, 2019
You need to teach tour service staff some basic manners and let them know they get paid to do their job properly! I took my car for a free pitstop service which includes car wash and car is so dirty and up and let them know they get paid to do their job properly! I took my car for a free pitstop service which includes car wash and car is so dirty and upon complaining service man started arguing and misbehaved! More
by Malik
Employees Worked With
Jayson Mcguire, Jim Henson
November 22, 2019
Last week I called Fox Chevrolet and made a service appointment with Todd Stone for TUE the 19th. He was very professional and called me when my car was ready. 🦊😁 appointment with Todd Stone for TUE the 19th. He was very professional and called me when my car was ready. 🦊😁 More
by Jc1934
Employees Worked With
Todd Stone
November 19, 2019
From the very beginning everyone was attentive and courteous. I was immediately greeted the moment I exited my vehicle, and was told someone would assist me in just a moment (which was about 10 second courteous. I was immediately greeted the moment I exited my vehicle, and was told someone would assist me in just a moment (which was about 10 seconds). The staff were knowledgeable and genuinely interested in helping me, including the people in the Parts Department. More
by Hans917
Employees Worked With
Tony Marsiglia
November 05, 2019
Bill Fox Service team(Tony) stayed a few minutes after close so I could bring my car in since engine light was on and I was having difficulty accelerating. That made it easier for me on Monday to rent a c close so I could bring my car in since engine light was on and I was having difficulty accelerating. That made it easier for me on Monday to rent a car and get to work. He explained the issue, how it would be fixed and had my car done in one day. More
by Hemphill
Employees Worked With
Tony Marsiglia
October 22, 2019
Efficient Service Agent friendliness is critical. I can tolerate just about anything, even price and other anomolies but if the service rep lacks people skills, satisf Agent friendliness is critical. I can tolerate just about anything, even price and other anomolies but if the service rep lacks people skills, satisfaction goes down. More
by rickbeaver91
Employees Worked With
Tony Marsiglia
October 21, 2019
Excellent service Rodents chewed wiring and harness under the hood two different times in about a month. First incident caused problems with antilock braking system and Rodents chewed wiring and harness under the hood two different times in about a month. First incident caused problems with antilock braking system and stabilitrack (9 wires chewed) Second incident messed up ignition (car would not start), drained one cell in battery and caused several other electrical mess ups (badly chewed wiring harness). Bill Fox Chevrolet Service team did an excellent job getting my car up and running smoothly as always. I have great confidence in their expertise. Jayson McGuire, Assistant Service Manager is my go-to guy whenever I have questions or problems with my car. More
by Eva
Employees Worked With
Jayson Mcguire, Tony Marsiglia, Lena Dedvukaj
