Fox Chevrolet

I was very surprised with the service my husband, kids and I were shown! I couldn't believe out of the three dealerships we went to, Bill Fox Chevrolet was the only one that made us feel like we were imp and I were shown! I couldn't believe out of the three dealerships we went to, Bill Fox Chevrolet was the only one that made us feel like we were important, too. Mike Contoni not only delivered outstanding service to us, but continued to keep us in touch of the process everyday until the whole deal was done. Mike knew what was best for us and didn't pressure us in getting something that didn't make sense for us. He found what we needed, found the color I originally wanted, and stayed positive through the whole process - which kept me calm, too! It was actually a fun process! I can't remember the last time I had fun at a dealership. I was very impressed! Thank you - from all of us at the Schultes house. May God bless your dealership with continuous sales! More

I droped my car off on 7/10/13 about 9:30am with Al Schilkey Service Consultant,explained that the check engine light was on, the drivers door wouldn't open with the key & i needed 2 new key fobs. by Schilkey Service Consultant,explained that the check engine light was on, the drivers door wouldn't open with the key & i needed 2 new key fobs. by 4pm that afternoon I still didn't here from Al so I called and ask what did they find out on the car, Al said it needed an 02 senser, and a door lock cylinder i said ok put them in, the next day 7/11/13 i called around 4pm Al said everything is done except for the lock cylinder won't be in till 7/12/13 in the morning, so i called at 12:30pm Al said the lock cylinder will be done in 20 minutes so I went to pick up car around 1pm waited for another 45 minutes then Al got the paper work so i could pay the bill and noticed that the 02 sensor that we discussed 2 days ago was never installed!! WHAT KIND OF PLACE IS THIS!! NOBODY CALLS YOU TO LET YOU KNOW! what needs to be done on your car! Then you go there (they had the car for 3 days) and things that were to be done are not finished!!! ( 02 sensor)come on 3 days and you can't install an 02 sensor( unplug it! unscrew it! ) REALLY!!!! can't see them keeping customers past the 1st service visit. NOT GOING BACK THERE AGAIN!!!!! More

Attempted to lease a Equinox from you today. Your salesman was unfriendly to say the least and even accused me of lying when I informed him of a quote from the next door Toyota Dealer. I brought in salesman was unfriendly to say the least and even accused me of lying when I informed him of a quote from the next door Toyota Dealer. I brought in the Oakland Press from Saturday-today (7/13/2013) to see if the price would be honored. He informed me that the pricing was old and they could not honor it. Really? The paper from today would not be honored? He then told me that they were demos for that pricing. I asked him why it was not in the advertisement or the fine print. He informed me that it was common knowledge and that everyone knew! I guess it was only me that did not know. He then crunched some numbers and of course they were much higher that what was on the paper. I figured with my family working for GM I might receive a discount, but I was wrong. I leased a new Equinox from Mike Savoie later that day and they not only matched the price in the paper but they found another discount worth one thousand dollars off (competitive lease rebate) I was astounded and amazed. I was actually being treated like a human being! She even smiled and shook my hand. I am a very satisified customer now that I have gone to a different dealership. I wish that the original salesperson from Bill Fox could have been friendlier and worked with me on the price. If you don't have good customer service, you don't have anything! More

We had an overall great experience at Bill Fox Chevrolet. We were greeted in a prompt and friendly manner and then Mike spent time walking us through the options for the Chevrolet product we were considerin We were greeted in a prompt and friendly manner and then Mike spent time walking us through the options for the Chevrolet product we were considering. He was knowledgeable about the car and able to answer all of our question. We made a purchase that day and Mike spent time familiarizing us with all of the "buttons and settings" in the vehicle. This was great! We would highly recommend this dealership. More

Mike was very helpful and fully understood that I needed wheels right away. He was friendly and generous and I would give him an A+, 10/10 for overall experience. I would highly recommend Mike to anyone lo wheels right away. He was friendly and generous and I would give him an A+, 10/10 for overall experience. I would highly recommend Mike to anyone looking to buy or lease a new car! More

In my opinion, this is the worst Chevrolet dealership we have ever shopped with! No words can express my disappointment and frustration for this dealership! They kept making weak excuse to cover up what the have ever shopped with! No words can express my disappointment and frustration for this dealership! They kept making weak excuse to cover up what they did to us! After giving them our business of $42,851.04, all we get in return from Bill Fox is "They are not welcome back in our facility". What kind of business is that? Where is their professionalism and where is their sincerity in dealing with customers? All we want is a very sincere sorry note from them. I guess this dealership neither needs customers nor business. Buying a car should be a pleasant and happy experience, but Bill Fox Chevrolet turned our happiness into the deepest nightmare! I would never recommend this dealership to anyone, not even my worst enemy! I think we all should read "Confessions of a Car Salesman" on www.edmunds.com. It helps you know more about dealerships and their dirty tricks. Be a smart buyer, because a vehicle is an expensive property! More