Fox Chevrolet
Rochester Hills, MI
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Fox Service Don did a great job! he greeted me immediately when I came into the service department. He had my car done before his promise time and kept me inform Don did a great job! he greeted me immediately when I came into the service department. He had my car done before his promise time and kept me informed through out the repair. More
Sloppy service Horrible service, Misrepresented intended purchaseSpoke with Tom about a Monte Carlo ss i had viewed on car guru. Tom informed me that the vehicle was Horrible service, Misrepresented intended purchaseSpoke with Tom about a Monte Carlo ss i had viewed on car guru. Tom informed me that the vehicle was in immaculate condition and a friend of his he had known for over 40 yrs had owned the vehicle. I drove over 3 hours to find a vehicle that had missing fog lights, rust, and a hole in the front bumper cover. Once i brought these issues to his attention, Tom became very rude and amongst other things told Bill Fox owns all the car lots along that stretch of road, basically saying that the vehicle would sale if i bought it or not. At that point, i left and called back ultimately speaking with Tom's manager, named Rob Shastal. Rob apologized for Tom, but it was lackluster and it was obvious these guys were a bit arrogant. I ended up making said purchase from Ray Skillman down in Indianapolis. They even offered me coffee while the paperwork was prepared. To whomever may be reading this BEWARE OF THIS DEALERSHIP!!!! They feel entitled to your hard earned money, but i wouldn't buy a piece of candy from this place. Horrible experience to say the least. More
Wonderful' Thank you so much to Tony Marsiglia and Harvey for all of their help. I couldn't love my Equinox more! Bill Fox Dealership was super speedy with getti Thank you so much to Tony Marsiglia and Harvey for all of their help. I couldn't love my Equinox more! Bill Fox Dealership was super speedy with getting my oil change done and rotating my tires. I definitely recommend Bill Fox whenever I have the chance! Mike and Nick in sales are great as well! Thanks again! More
Wonderful buying experience. Excellent experience top to bottom - great product, great staff, exceptionally smooth transaction, and very aggressive pricing.. Your twenty five wor Excellent experience top to bottom - great product, great staff, exceptionally smooth transaction, and very aggressive pricing.. Your twenty five word minimum is asinine and unnecessary. More
Joe "D" Salesperson Joe "D" is the most professional salesperson I have dealt with in several years. I have recommended him to my close friends and business colleagues. Joe "D" is the most professional salesperson I have dealt with in several years. I have recommended him to my close friends and business colleagues. Frank Corcoran, November 2016 More
Car lease We received excellent service, Joe was very pleasant and professional. Everything went very smoothly and we were extremely happy when we left with out We received excellent service, Joe was very pleasant and professional. Everything went very smoothly and we were extremely happy when we left with out Chevy Cruz. More
New Cruze Beti Markovski was amazing to work with. She was very friendly and gave me a great deal! I will be in 2 years! Highly recommend. Beti Markovski was amazing to work with. She was very friendly and gave me a great deal! I will be in 2 years! Highly recommend. More
Composure I was there to pick up a vehicle from the service shop, while I stood there waiting for Assistance I observed an Older man yelling and using profaniti I was there to pick up a vehicle from the service shop, while I stood there waiting for Assistance I observed an Older man yelling and using profanities to the service Rep at the front desk, from previous work done about a tire and air pressure. The rep however was surprisingly calm and polite and even corrected the issue personally despite the blatant disrespect and anger from the older man. As the service rep went completely out of his way to remedy the situation and left his desk the older man shocked me by using a racial slur directed to the rep and when the rep returned to his desk with paper work it was snatched out of his hand more obscene words followed. Whomever that service rep was I want to commend him for keeping his composure smiling and being polite whether you heard what he said or not that rep was mind blowingly awesome in how he kept his composure and remained professionally and personally classy, More
Great! I had outstandingly Great customer service experience, answered all my questions and couldn't be happier with the dealership and my salesperson. Will I had outstandingly Great customer service experience, answered all my questions and couldn't be happier with the dealership and my salesperson. Will continue to buy from Bill Fox Chevy! More
Best Salesperson! Fred George was an awesome salesperson. Professional, thorough, and so knowledgeable about the products he sells! Walked us through our new vehicle sy Fred George was an awesome salesperson. Professional, thorough, and so knowledgeable about the products he sells! Walked us through our new vehicle systems so we could understand. Very helpful! More