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Fox Chevrolet
Rochester Hills, MI
627 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 627 reviews
March 02, 2017
New Lease It is always a pleasure working with Kevin Yencer. He is very friendly, efficient and helpful. I would highly recommend him to family and friends. It is always a pleasure working with Kevin Yencer. He is very friendly, efficient and helpful. I would highly recommend him to family and friends. More
by cmh173
Employees Worked With
Kevin Yencer
February 21, 2017
Great experience Great, pain free experience. The young man I worked with was very kind and professional. Would definitely recommend him and the dealership to a friend Great, pain free experience. The young man I worked with was very kind and professional. Would definitely recommend him and the dealership to a friend. More
by George Pappas
Employees Worked With
Konner Mcclellan
February 20, 2017
Shopping for car Went to car shop and I dealt with someone named konner and he was super nice and helpful. Was very knowledgeable and answered all my questions. Went to car shop and I dealt with someone named konner and he was super nice and helpful. Was very knowledgeable and answered all my questions. More
by Dust4u
Employees Worked With
Konner Mcclellan
February 19, 2017
Another good service visit Took me promptly when I arrived and arranged for a shuttle ride for me. Called me soon thereafter with diagnosis of problem. I authorized repairs and Took me promptly when I arrived and arranged for a shuttle ride for me. Called me soon thereafter with diagnosis of problem. I authorized repairs and work was completed same day. Another shuttle ride brought me to pick up vehicle where it was washed and ready to go! Very smooth and pleasant experience. Prices are a bit high but I suppose you get what you pay for. Definitely recommend. More
by Uncaman
Employees Worked With
Harvey Jennings
February 19, 2017
All Around Passion for Great Customer Service/Supprt Clearly a Team with a commitment and strong management/leadership... Did. It purchase my vehicle @ Fox.. however every service, oil change, rotatio Clearly a Team with a commitment and strong management/leadership... Did. It purchase my vehicle @ Fox.. however every service, oil change, rotation, etc was simple, pleasant and perfectly accomplished.. Their Service Team (worked w/ most staff) Top Shelve.!! Very knowledgeable and interested in making sure when the customer leaves you leave 100% safisified.. Currently/ Unfortunately I was in an accident and T-Boned.. my vehicle is of course @ Fox.. I must mention during a time of an accident (the other guys faulf) collision and body damage has always been a. If concern of mine, how well will the work be done, reduced value of my once perfect condition vehicle..... Once again the Fox Team is hitting a Homerun! Body Shop Service Agent Justin Jernstad has been simply amazing in his follow up and continuous communications with me. Additionly I had the opportunity to meet the Collision Expert working on my vehicle..(wish I remembered his name as he too was outstanding and truly a passionate expert in his art)) My vehicle is being very well taken care of. There's much more to a Dealership than just buying a vehicle.. and like everything else.. what matters most is what happens after you buy.. A very strong passionate Brand and Team... My Dealer.. Thanx Folks.!! R. Martin Shelby Twp MI More
by Rmartin
Employees Worked With
The Body Expert working on my vehicle..OUTSTANDING.!!, Justin Jernstad
February 16, 2017
Absolutely wonderful. Best General Motors service department Treated with respect, sincere interest and top notch service. Harvey Jennings is an asset to your department. A smile means so much, and Harvey's was Treated with respect, sincere interest and top notch service. Harvey Jennings is an asset to your department. A smile means so much, and Harvey's was always there. I purchased a yukon, but still bring it to this dealership for service because ever one is just great. More
by love my yukon
Employees Worked With
Harvey Jennings
January 31, 2017
Exceeded Expectations Great customer experience all through the process of leasing a new car for my 84 year old Mother. Mark, Joe and Team gave her an excellent experience Great customer experience all through the process of leasing a new car for my 84 year old Mother. Mark, Joe and Team gave her an excellent experience and she looks forward to coming back for routine service. She has already recommended the dealership to friends and relatives. More
by MM
Employees Worked With
Mark Kowalski, Joe DiTrapani, Ron Griffin
January 13, 2017
Poor service Worst experience, the dealership took more than a month to fix the car and Mike whom I worked with was so unresponsive and didn't care about the delay Worst experience, the dealership took more than a month to fix the car and Mike whom I worked with was so unresponsive and didn't care about the delay. I had a rental car through my insurance which I depleted and so owed $300 to the rental car company all because of this dealership. PLEASE DON'T TAKE YOUR CAR THERE FOR REPAIRS. More
by San
Employees Worked With
Mike Chaffee
December 16, 2016
Fast Service Used to take my car to Moran Chevy because it was closer to my home. After several bad experiences with them I decided to start going to Bill Fox Roch Used to take my car to Moran Chevy because it was closer to my home. After several bad experiences with them I decided to start going to Bill Fox Rochester. I've only been there a few times but each time was a good experience. They are fast, efficient and accurate with pricing. My wife and I are getting ready to move to Harrison TWP and I will continue to make the drive to Bill Fox Rochester because of the quality and service. More
by kturl87
Employees Worked With
Harvey Jennings, Tony Marsiglia
December 16, 2016
SHADY!!! I purchased a used car from Bill Fox Chevrolet in September. Since buying the car three months ago I've already put an alarming almost $700 into the v I purchased a used car from Bill Fox Chevrolet in September. Since buying the car three months ago I've already put an alarming almost $700 into the vehicle. After spending all this money and only putting about 2000 miles on the car since purchase, I'm sitting here with an estimate for just under $2000 of more repairs that need to be done. Repairs that if not done will leave my newly bought car undriveable. Two weeks of calling the dealership, asking for assistance and getting absolutely no where. I wasn't even able to get the salesman Joe Beccari to return my calls until I left a message with his general manager. When I did finally hear back from him I was told that he "was just trying to move a car" and that there was nothing he could do. If your like me and your considering going through a dealership to buy a used car instead of Craigslist or a used car lot for fear of being ripped off, think again. Dealerships can be just as shady, I can assure you this once is. After all their "just trying to move cars" right? More
by Scott Mendelson
Employees Worked With
Joe Beccari
