Fox Chevrolet
Rochester Hills, MI
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Best new car buying experience ever. Thank you Dave Koss and Kevin yencer for making my experience at bill fox professinal and enjoyable. Also for making the financial process and applica Thank you Dave Koss and Kevin yencer for making my experience at bill fox professinal and enjoyable. Also for making the financial process and applications swift and easy. I highly would recommend your facility to all of my associates and friends. More
Great service Great deals and service. I shopped around for few week before I stopped at fox Chevrolet. Their price beat all of the other dealers that I went to bef Great deals and service. I shopped around for few week before I stopped at fox Chevrolet. Their price beat all of the other dealers that I went to before. More
Poor customer service I took my car for an oil change and replacement of key fob. The service agent waited until the oil change was completed to send me to parts for the ke I took my car for an oil change and replacement of key fob. The service agent waited until the oil change was completed to send me to parts for the keyfob. Then. She told me that they wouldn't have time to program the keyfob. There was more than 1 hour until closing. She was rude, used time poorly. She refused to make a follow up appointment and the service parts manager was surprised to hear her time estimate. Other representatives have been very nice and helpful. I would never want to be dealing with her again. More
WONDERFUL! Always pleasant there great customer service always friendly im always in and out in good time never any problems with getting help the staff is good Always pleasant there great customer service always friendly im always in and out in good time never any problems with getting help the staff is good letting you know whats wrong with your car More
Love My Car! Came to the dealership with the intent to just look at Chevrolet's' offerings and ended up leasing 2 vehicles that day! Phil Patterson was professiona Came to the dealership with the intent to just look at Chevrolet's' offerings and ended up leasing 2 vehicles that day! Phil Patterson was professional; responsive & informative to our questions and patient as both my wife & I had many questions. Showed us the choice of vehicles and we both settled on the same one...just different color! The price quoted was the price delivered....Couldn't be happier! More
Great service & communication They always seem to communicate well & provide solid estimates on time & work. Good and friendly staff i often use them for service checks & trouble s They always seem to communicate well & provide solid estimates on time & work. Good and friendly staff i often use them for service checks & trouble shooting More
Kevin took care of us, with care and expertise. Kevin was able to make our lease turn over very painless, even enjoyable. Kevin located the vehicle we wanted before lunch time, and had us all set w Kevin was able to make our lease turn over very painless, even enjoyable. Kevin located the vehicle we wanted before lunch time, and had us all set with our new 2017 by mid-afternoon. we felt we were treated with respect and felt we got a really good deal on the vehicle we wanted. More
Amazing customer service We have always brought our GM vehicles to this dealership simply because of their great customer service and great staff. I will recommend this dealer We have always brought our GM vehicles to this dealership simply because of their great customer service and great staff. I will recommend this dealership to my sister since she's had horrible experience when servicing her terrain to Shelton. More
Great. Very helpful staff! Had an excellent experience with Bill Fox Chevy. Their staff was very friendly and straight forward. They made me feel welcome and like part of the Had an excellent experience with Bill Fox Chevy. Their staff was very friendly and straight forward. They made me feel welcome and like part of the family. Would definitely recommend them to anyone looking for a new car! More
Do Not purchase a used car from this dealership. I purchased a used car from this dealership January 2017 and after three days I began to have problems with it. Seven repairs later they said they wou I purchased a used car from this dealership January 2017 and after three days I began to have problems with it. Seven repairs later they said they would purchase my vehicle back, in exchange for one of theirs (that was three months ago). Every car they showed me was worse than the last. I've struggled for five months to get this issue resolved. They keep stringing me along hoping that I'll give up. I've been lied to so many times, I'm not sure who to believe. Every used vehicle (especially the Traverse) were smelly and dirty. They offered me a older vehicle with more miles and cost more money, and they think I'm being unreasonable for not accepting the offer! Also, don't be deceived they have good deodorizers. Drive their cars for more than two days and you will see. After they get your money they treat you horrible. Go elsewhere! Please! More