Fox Chevrolet
Rochester Hills, MI
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Best Service I have given Bill Fox Chevrolet a five star rating. Mark Kowalski has once again gone over and above in providing great customer service. I returned I have given Bill Fox Chevrolet a five star rating. Mark Kowalski has once again gone over and above in providing great customer service. I returned a lease vehicle, was not releasing another vehicle, my son is off to college or I would be getting another vehicle. He was just as friendly as if I was replacing this vehicle. I have leased two cars with Mark and would highly recommend Mark and his staff at Bill Fox Chevrolet to do business with. It's a true experience of building a relationship with a dealership and staff that you want to do return business with. It's not about pushing units, he wants you in the vehicle you want with the options you want. More
Parts Missing When I got my car back I went in for issues I was having and it ended up being a recall. I was disappointed at the wait time for the parts to come in...almost a full week to I went in for issues I was having and it ended up being a recall. I was disappointed at the wait time for the parts to come in...almost a full week total to get my car back. Before getting my car back they called and asked me if I wanted them to replace my serpentine belt, I asked how much and he said $165, he's joking right...it's a $20 part and a 5 minute fix, so I kindly said no thank you. Upon getting my car back I noticed my battery light was on, I pulled over and popped the hood and there was NO serpentine belt! It was already past 4 and didn't want to wait any longer at the dealer. I will never go back. Luckily there was a parts store near by. More
Oil change replace tail lights etc. Fox Chevrolet customer service rep's were very courteous and helpful and efficient! I was able to relax watch Tv catch up on emails have coffee, while Fox Chevrolet customer service rep's were very courteous and helpful and efficient! I was able to relax watch Tv catch up on emails have coffee, while waiting. I was very happy with my service. Jennifer Quinlan More
Great for repairs Took my car to Fox for a repair of my passenger window. Everyone was super friendly and Brian - who did the work - was great. Had an accurate idea of Took my car to Fox for a repair of my passenger window. Everyone was super friendly and Brian - who did the work - was great. Had an accurate idea of cost and time it would take beforehand. Very affordable. Definitely recommend! More
Good experience Overall good experience. I was able to get what i wanted and when i needed. The car has nice features and a price that fits my budget. I was nicely o Overall good experience. I was able to get what i wanted and when i needed. The car has nice features and a price that fits my budget. I was nicely offered to drive test several options to find the best for me. More
Great expierence We had a great expierience at Fox. We would return to purchase another vehicle. We would also recommend this dealer to friends and family. We realy ha We had a great expierience at Fox. We would return to purchase another vehicle. We would also recommend this dealer to friends and family. We realy had a great expierience at Fox. More
Great one day turnaround Thanks for fixing the electronic issues with my surround canes and avoidance feature. A difficult issue to resolve was solved. I will always bring m Thanks for fixing the electronic issues with my surround canes and avoidance feature. A difficult issue to resolve was solved. I will always bring my car here for service. More
Excellent service and highly recommended sales person Got the car I wanted.. Joe was thorough and made sure that I get the car I liked at a good deal... Smooth paperwork...Thanks! Got the car I wanted.. Joe was thorough and made sure that I get the car I liked at a good deal... Smooth paperwork...Thanks! More
It was good overall. I had good service overall. The car was washed before it was handed over to me which I like. The tire pressure gauge indicator is frequently coming I had good service overall. The car was washed before it was handed over to me which I like. The tire pressure gauge indicator is frequently coming back and forth, so don't know if I have low air pressure or is this a sensor issue because I didn't have this before. More
Very good Everything done by Fox was perfect.Felt very comfortable. Everything was well exsplained to me. Al questions answered. Work preformed very quickly and Everything done by Fox was perfect.Felt very comfortable. Everything was well exsplained to me. Al questions answered. Work preformed very quickly and car returned very clean and washed.Very, very GOOD. More