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Fox Chevrolet

Rochester Hills, MI

4.5
627 Reviews

725 South Rochester Rd.

Rochester Hills, MI

48307

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Showing 627 reviews

March 05, 2018

Professional and pleasure to work with. I came in to test drive in hopes of narrowing my car choices down. Joe DiTrapani was very patient and took the time to answer all my questions. I end More

by Kim321
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe DiTrapani, Dawn Simon
Mar 05, 2018 -

Fox Chevrolet responded

Hello Kim,thank you for the review of Joe and your sales experience. Thank you for your business.

March 02, 2018

Review for dealership Customer service was great at Bill Fox of Rochester. One that stood from the crowd was Nick Serra. Because of his quick responsive to emails and li More

by tonigojcaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Serra
Mar 02, 2018 -

Fox Chevrolet responded

Hello Toni, thank you for the review and rating of Nick and your sales experience, thank you for your business.

February 23, 2018

Pleasant My experience at this dealership was great. My salesman took very good care of us and made sure all of my questions were answered and all of my concer More

by K wolff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Patterson
Feb 23, 2018 -

Fox Chevrolet responded

Thank you very much for the review of Phil and your sales experience. Thank you for your business.

February 20, 2018

Excellent service! The service team always goes above and beyond to make sure they do a thorough job. On a recent service visit it turned out there was nothing wrong w More

by Nicolegazzeny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mcguire
Feb 21, 2018 -

Fox Chevrolet responded

Hello Nicole, thank you for the review of Jason and your service experience. Thank you for your business.

February 19, 2018

Unless a warranted item. Not out of pocket Actually very disappointed . Service department determined $1400 worth of ‘needed’ repairs Got second opinion ... 80 % of repairs were NOT as cruc More

by Disappointmented
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not necessary. Feel the service person was simply passing along what he had been told . He’s always been FABULOUS ... but seems the mechanics are not .
Feb 20, 2018 -

Fox Chevrolet responded

We would like to discuss this with you so that we can look into the situation. Ron Griffin, Service Manager 248-651-7000 x 1247. Thank you,

February 18, 2018

Great dealership Great dealership,nice people,had a great experience at Bill Fox Chevrolet.Bill Blondin took care of my truck and that’s the reason I’ll never go anywh More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Blondin
Feb 19, 2018 -

Fox Chevrolet responded

Hello Jose, thank you for the review. Thank you for your business.

February 16, 2018

I needed them to look at my slow leak tire. Sounds like the guy who was supposed to do it was on break so I knew guy called me back and said they couldn't fix my tire he didn't know exactly why More

by Stacy Mosley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Marsiglia
Feb 20, 2018 -

Fox Chevrolet responded

Hello Stacy, we are very sorry about the issue with the tire. A nail or any foreign material that punctures a tire is not covered under the manufacturer warranty.We do offer tire match guarantee if you have interest in a quote for the replacement tire.Thank you for your business.

February 14, 2018

Quick..smooth..and easy!! Very pleasant experience! I would recommend this dealership to anybody that doesn’t want the hassles that I have experienced in the past with others. More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Holzer
Feb 14, 2018 -

Fox Chevrolet responded

Hello Shelia, thank you for the kind review of Bob and your sales experience. Thank you for your business.

February 09, 2018

Excellent dealership, friendly and accommodating staff. Great service department. Very accommodating While my car was in service, I was looking at new vehicles and the staff was very nice and informative. More

by Tricia333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hemeryck, Joe DiTrapani
Feb 09, 2018 -

Fox Chevrolet responded

Hello Tricia, thank you for the review and rating, Thank you for your business.

February 09, 2018

Outstanding service via Jayson Thought I needed a transmission, only needed a bearing. Fuxed, clean, on time,Jayson in service was great. He personally washed my car even though it More

by Jerrycarlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mcguire
Feb 09, 2018 -

Fox Chevrolet responded

Hello Jerry, thank you for the review and rating, thank you for your business.

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