Fox Chevrolet
Rochester Hills, MI
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Difficult diagnosis and repair of 2000 Corvette electrical i Service advisor very knowledgeable and professional. Felt he was looking out for me and kept me updated as to the status of the car. Electrical issue Service advisor very knowledgeable and professional. Felt he was looking out for me and kept me updated as to the status of the car. Electrical issue was hard to diagnose and felt the car was in good hands with the mechanic and service advisor. They were able to fix the problem for me. Highly recommend both of them. Even had to look to eBay for the part as no longer manufactured. Went above and beyond. More
New Lease Great service and knowledgeable! Go see Fred! Clean showroom, ease of a test drive, all questions answered, friendly service. The car was ready to p Great service and knowledgeable! Go see Fred! Clean showroom, ease of a test drive, all questions answered, friendly service. The car was ready to pick up when he said it would be! More
Cobalt service I could not have been more pleased with this service call. It was a big job and took awhile but the use of a loaner was great. Brad even installed the I could not have been more pleased with this service call. It was a big job and took awhile but the use of a loaner was great. Brad even installed the baby seat in it. Thanks. More
Thank you Fox Chevrolet Service Garage Thank you to personnel at Fox Chevrolet for my most recent visit to the service garage. The staff was professional, answered my questions, described t Thank you to personnel at Fox Chevrolet for my most recent visit to the service garage. The staff was professional, answered my questions, described the maintenance needed, and completed the work on time. And washed my car! Thank you. More
Great job The employees at fox were patient and very professional. The repair on my chevy was excellent . They were very accurate on the repair time frame. My o The employees at fox were patient and very professional. The repair on my chevy was excellent . They were very accurate on the repair time frame. My only problem was that they suggested enterprise car rental. I took that advice and was very disappointed. My suggestion is do not fecommend a car rental. Company More
First time leasee These guys were great. They listened to my wants and steered clear of what I didn’t want in a vehicle. I’m very pleased with the outcome. These guys were great. They listened to my wants and steered clear of what I didn’t want in a vehicle. I’m very pleased with the outcome. More
Oil change Just drove up without an appointment and Tony was very helpful in getting the work done and out within an hour. Very friendly and efficient. Just drove up without an appointment and Tony was very helpful in getting the work done and out within an hour. Very friendly and efficient. More
Rude Assistant Service Manager We were having issues with our leased 2018 Silverado Z71 so we took it to Fox for service. We had purchased vehicles and had service done before at th We were having issues with our leased 2018 Silverado Z71 so we took it to Fox for service. We had purchased vehicles and had service done before at this location with absolutely no issues. The assisant service manager Jayson indicated that all of the Silverados have the issue we were having and that the tech service hotline wouldn't approve any further service. My husband continued to question how we could resolve the issue. Jayson acted increasingly irratated with my husband, rolling his eyes and speaking rudely. Then he turned around to another person and loudly indicated how "ridulous and unbelievable" my husband was being. It was completely unprofessional and we will not be returning. More
Excellent Customer Care and Service Todd delivered on investigating and solving my cars issue - which was caused by another repair shop. He was honest, sincere, and knowledgeable. Thank Todd delivered on investigating and solving my cars issue - which was caused by another repair shop. He was honest, sincere, and knowledgeable. Thank you Todd! More
Oil Change The final results ended up fine. I was less than impressed by the lack of acknowledgment by any of the staff (the porter was the only one to actuall The final results ended up fine. I was less than impressed by the lack of acknowledgment by any of the staff (the porter was the only one to actually make eye contact and offer a greeting) Gave the impression of extremely bored in their jobs or that I was disturbing them and they were doing me a favor. This was a major departure from the good experience I had 6 months ago. More