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Fox Chevrolet

Rochester Hills, MI

4.5
627 Reviews

725 South Rochester Rd.

Rochester Hills, MI

48307

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Showing 627 reviews

September 07, 2018

Difficult diagnosis and repair of 2000 Corvette electrical i Service advisor very knowledgeable and professional. Felt he was looking out for me and kept me updated as to the status of the car. Electrical issue More

by Debra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Electrical Technician , Brad Bednarski
Sep 10, 2018 -

Fox Chevrolet responded

Debra, thank you for the great review of Brad and your service experience. Thank you for your business.

September 06, 2018

New Lease Great service and knowledgeable! Go see Fred! Clean showroom, ease of a test drive, all questions answered, friendly service. The car was ready to p More

by New car18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred George
Sep 06, 2018 -

Fox Chevrolet responded

Thank you for the review and rating of your sales experience. Thank you for your business.

September 01, 2018

Cobalt service I could not have been more pleased with this service call. It was a big job and took awhile but the use of a loaner was great. Brad even installed the More

by Bhage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bednarski
Sep 01, 2018 -

Fox Chevrolet responded

Thank you very much for the review of Brad and your service experience. Thank you for your business.

August 31, 2018

Thank you Fox Chevrolet Service Garage Thank you to personnel at Fox Chevrolet for my most recent visit to the service garage. The staff was professional, answered my questions, described t More

by Maggiemalibu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Stone, Ron Griffin
Sep 01, 2018 -

Fox Chevrolet responded

Maggie, thank you for the review of our service department. Thank you for your business.

August 28, 2018

Great job The employees at fox were patient and very professional. The repair on my chevy was excellent . They were very accurate on the repair time frame. My o More

by Bob L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamey Gunter, Mike Chaffee
Aug 29, 2018 -

Fox Chevrolet responded

Bob, thank you for the review of your Body Shop experience. We are sorry that you did not have a similar experience with the rental vehicle. Thank you for your business.

August 27, 2018

First time leasee These guys were great. They listened to my wants and steered clear of what I didn’t want in a vehicle. I’m very pleased with the outcome. More

by Goblue18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Goltz and Nick Briolat, Joe DiTrapani
Aug 28, 2018 -

Fox Chevrolet responded

Hello Goblue18, thank you for the review of your sales experience. Thank you for your business.

August 15, 2018

Oil change Just drove up without an appointment and Tony was very helpful in getting the work done and out within an hour. Very friendly and efficient. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Marsiglia
Aug 16, 2018 -

Fox Chevrolet responded

Bill, thank you for the review. Thank you for your business.

August 15, 2018

Rude Assistant Service Manager We were having issues with our leased 2018 Silverado Z71 so we took it to Fox for service. We had purchased vehicles and had service done before at th More

by Sfultz62
Recommend Dealer
No
Employees Worked With
Jayson Mcguire
Aug 31, 2018 -

Fox Chevrolet responded

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August 12, 2018

Excellent Customer Care and Service Todd delivered on investigating and solving my cars issue - which was caused by another repair shop. He was honest, sincere, and knowledgeable. Thank More

by Smartinlp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Stone
Aug 13, 2018 -

Fox Chevrolet responded

Thank you for the review and rating of Todd and your service experience. Thank you for your business.

August 09, 2018

Oil Change The final results ended up fine. I was less than impressed by the lack of acknowledgment by any of the staff (the porter was the only one to actuall More

by Always other options
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Stone
Aug 13, 2018 -

Fox Chevrolet responded

We are very sorry to learn of the disappointing service received on this visit. Customer satisfaction is the highest priority for us. Thank you for your feedback, we will use it to improve our process. Thank you for your business.

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