Fowler Volkswagen of Norman

Derek and Chris were both top notch and professional. They weren't over eager and didn't make it all about the sale. Derek worked with us for a couple of weeks to find the right fit for Mark and I. They They weren't over eager and didn't make it all about the sale. Derek worked with us for a couple of weeks to find the right fit for Mark and I. They didn't pressure us to jump into a vehicle or a price we weren't comfortable with. Whe we did finally make the selection everything went very fast and smooth. We appreciated that Derek introduced us to key people we would be working with at the dealership if we ever came in for service or questions. Derek has been great providing us with a 2 week and 1 month follow up to make sure the car we purchased we are still satisfied with. We will definately and already have recommended Fowler VW to our friends and colleagues. We look forward to doing business with the dealership in the future, because the earned it. Regards, Mark & Erica Kosemund Norman, Ok. More

I was very pleased with the car buying experience from start to finish at Fowler Volkswagen. The staff was very helpful even staying late to get my boyfriend and I set up to drive our new car home after h start to finish at Fowler Volkswagen. The staff was very helpful even staying late to get my boyfriend and I set up to drive our new car home after hours. Our sales person was made the entire experience pleasant and pressure free. He truly exceeded our expectations. The entire staff was friendly and helpful with any questions or needs we had. I will definitely be returning for my next new car...several years down the line...because everyone knows Volkswagen lasts forever! More

I just bought a 2008 Jetta and got a wonderful deal. I hate high-pressure sales, but everyone there was easygoing and pleasant to work with. I took several test drives and then picked a different car at t hate high-pressure sales, but everyone there was easygoing and pleasant to work with. I took several test drives and then picked a different car at the last minute. They customized the used car to my specifications -- I've been driving it for several days and couldn't be happier. I highly recommend Fowler Volkswagen. Everyone my husband and I dealt with were very nice -- especially Jimmy. More

I went to get some recalls fixed in my old volkswagen and decided to purchase a new one after my husband spoke to Alex. Alex was extremely helpful and answered all my questions. Everyone at the dealership decided to purchase a new one after my husband spoke to Alex. Alex was extremely helpful and answered all my questions. Everyone at the dealership was helpful including finance. i am very happy with my purchase. When filling out my paper work I had my son in there (2 years old) and all the guys were more than happy to entertain him as well. I would recommend this dealership to anyone! More

Overall the experience was good. Helpful sales staff that wanted to ensure you were taken care of. However, I wish from the time I came to pick up the new car to the time the paperwork was signed would have wanted to ensure you were taken care of. However, I wish from the time I came to pick up the new car to the time the paperwork was signed would have gone more smooth with the finance person, Mr. Banda. I had reservation plans that evening and due to the time it took to agree upon the paperwork (which I mean agree to what was originally promised the previous evening) took almost to 2 hours. I had to cancel my plans that had been made for almost a month because it left me with no time to prepare. That was upsetting that my time wasn't important but to gain more on a sale of a car, especially as a family member of management with the Fowler company. More

Quick, honest, and friendly service. Buying a car is always something I dread but it was a very easy and a pleasant experience. All the Fowler dealerships that I test drove vehicles at were very friendl always something I dread but it was a very easy and a pleasant experience. All the Fowler dealerships that I test drove vehicles at were very friendly and informative. I will be using them in the future! More

Customer service was great before, during, and after the sale. Everyone was friendly, polite, interactive, and honest. They did a great job showing and explaining to me everything I wanted. They also let sale. Everyone was friendly, polite, interactive, and honest. They did a great job showing and explaining to me everything I wanted. They also let me test drive any car that interested me. Overall experience was beyond expectation! Met all my needs plus more. Price was very fair and I've enjoyed every moment of my car. I even bugged them today (2 weeks later) and they still responded right away. You better make your way out to Volkswagen of Norman and ask for William Avila. You won't go wrong! :) More

I was so unhappy with the Volkswagen dealerships in Oklahoma a few years ago, that I literally bought my vehicle at that time at a VW dealership in Dallas. But, then Fowler opened its VW dealership in Oklahoma a few years ago, that I literally bought my vehicle at that time at a VW dealership in Dallas. But, then Fowler opened its VW dealership in Norman and things definitely changed for me. In fact, my experience with them -- and my salesman, William Avila, in particular -- was so ABOVE satisfactory, that before I buy any vehicle in the future, I will at least contact them first to see what they can do to help me out. I'm a big, BIG fan. More

Originally made contact with Fowler VW throught the internet. Within about an hour after my on-line inquiry, Jimmy Roberts called me back to discuss what I was looking for. I was looking for a smalle internet. Within about an hour after my on-line inquiry, Jimmy Roberts called me back to discuss what I was looking for. I was looking for a smaller, more fuel efficient car for myself, but my wife saw a Routan minivan and thats what we ended up with (on my first visit). I was so impressed with the dealership and my experience, that I returned a few weeks later and purchased a Jetta Sportwagen to use for my daily commute to work. So far both vehicles have been excellent. I visited the service department (Rob Lackey)for scheduled maintanence and was very impressed with them as well. If I have any questions, whenerver I call and talk to Jimmy and/or Rob, they are always helpful and take the time to give me answers to the questions I have. It has been a great experience working with the Fowler VW Team: Jimmy in Sales, Waldi and Donna in the office, the finance department and the service/parts department. I highly reccommend visiting Fowler VW in Norman if you are thinking about buying a Volkswagen. More