Fowler Volkswagen of Norman

I brought my 2004 Blue Convertible VW Beetle in for service and was greeted by Robert in Service. Robert was very friendly and informative of the cost of repairs to my Beetle. He also answered all my service and was greeted by Robert in Service. Robert was very friendly and informative of the cost of repairs to my Beetle. He also answered all my questions regarding the repairs. While my car was being serviced I waited in their comfortable customer area. When I picked up my car a short while later, it was clean and everything was serviced as we had discussed (unlike when I've picked up at previous other service dealers). It was a very pleasant experience and I have recommended Fowler VW to my friends! Working 7 days a week, I am particularly happy they are open until 9pm which helps me keep up with my car maintenance since most service areas close at 5pm or 6pm and close early on Saturday. More

I had purchased my 2007 Beetle at Cable VW new. At that I had purchased my 2007 Beetle at Cable VW new. At that time there wasn't a dealership in Norman, I live in Blanchard and was thrilled when Fowler I had purchased my 2007 Beetle at Cable VW new. At that time there wasn't a dealership in Norman, I live in Blanchard and was thrilled when Fowler opened the business in Norman. Not only is it easier and closer for me in Norman, but I can honestly say that there is night and day difference in the two dealerships. I have taken my Beetle in for service 3 times recently and the guys in service are always friendly and helpful, never any pressure from them, and will take time with me at the time I come in. If it is going to be something they have to set up an appt for they are alwways eager to make it easiest for me. Whether it be a short stay, they make sure I'm comfortable in the hospitality room with TV, drinks and magazines and WI-FI or a lengthy stay, they offer me a ride to the mall or a restaurant of my choice, it is always a pleasant experience. When I had a little fender bender, they directed me to a body shop where the work turned out wonderfully!When I went in today, Rob even remembered me by name and got right to solving the issue that had brought me in. I told him I needed my car at tip top shape since my husband was starting chemo and radiation treatments and I needed to know that I could depend on my lil Beetle to perform for me! Both of the service repts are always very helpful, but it is usually Rob that I deal with and he always makes me feel very comfortable. The entire dealership is very friendly and I would highly recommend them to anyone. Betsy Bell, Blanchard, Ok. More

This is my second new VW and this buying experience was so much better than the first. We were greeted and taken very good care of from the moment we walkin in the dealership. Sales man William Avila and so much better than the first. We were greeted and taken very good care of from the moment we walkin in the dealership. Sales man William Avila and financial guy were very plesent to work with. We walked away feeling like we got a great deal on a awesome car (2012 VW Jetta TDI. All of my car buying and maintainence will only be done at Fowler (there service department is great too). Over all great experience. More

I purchased a used '08 Jeep Sierra from Fowler Volkswagen, and was super pleased with my entire experience here. From the moment I was greeted to the point that Jimmy Roberts, my salesman, helped Volkswagen, and was super pleased with my entire experience here. From the moment I was greeted to the point that Jimmy Roberts, my salesman, helped me take my stuff out of my old car and put it into my new car in 110 degree heat I was consistently amazed at the level of personalized service I received from them. I have bought several cars in my lifetime and never was a car buying experience so pleasant... in fact "Pleasant" would never have been a word I would have ever considered to go hand in hand with a car dealership before now. Never once was I pressured into making a buying decision, and Jimmy did an outstanding job of answering any questions I had. My profession is Sales and I know all the tricks of the trade. It was very pleasant to have a salesman who honestly cared about his customer's needs over his desire to make a buck. When it came time to talk money, Jeremy was quite a pleasant surprise. He did an excellent job of taking care of my needs and getting everything I wanted. When all was said and done the Sales Manager Chris Hale came out and shook my hand thanking me for my business with them. It really shocked me because he took time away from his lunch to thank me for doing business with them. However the most surprising part of my experience was when Mr Fowler took time out of his day to come by and give me his thanks for my business. He took time to talk with a used car customer, telling me about his first vehicle, which was a Jeep. He gave me some pointers to look for since this was my first Jeep experience. I felt like I was buying a car from a friend not a dealership. But the cool thing is my new friend has all the backing of a professional dealership! Fowler Volkswagen has won my business for life! More

Robert is great! He's talked me through problems over the phone on my car. He's been very helpful, friendly and knowledgeable about auto service. I give him five stars! the phone on my car. He's been very helpful, friendly and knowledgeable about auto service. I give him five stars! More

We drove 200+ miles to purchase our vehicle and would do it again. I can't express enough, what a wonderful car buying experience it was at Fowler VW of Norman. I truly believe that they set the standard it again. I can't express enough, what a wonderful car buying experience it was at Fowler VW of Norman. I truly believe that they set the standard for what Volkswagen should expect of their dealerships to be like in all categories from sale to financing to the service department. I had the opportunity to purchase my vichicle from our local dealership, which was less than enjoyable experience. My wife communicated to William Avila what we looking for and he took Great care of us. I would like to also acknowledge that Chris Branda was also great to work with, he made our purchase possible. Thank you to all at Fowler VW!!!! More

We were lookin for an older model Manual Transmission Turbo Diesel Jetta. We were not having any luck so I sent out an email to the two local VW dealers and asked them to call me if they received the abo Turbo Diesel Jetta. We were not having any luck so I sent out an email to the two local VW dealers and asked them to call me if they received the above as a trade in. I was surprised when Jimmy called figuring that they would not even remember me since I was looking for something so spacific and used that they would not take the time to even keep my information. Much to my surprise Jimmy called me and had just what we had requested. I am hoping that they have another one come in because we would love to have two. So without any effort on our part we are the proud owners of a TDI Jetta. I would recommend this dealership to anyone looking for new or used. More

Wow I am super excited...I am waiting on my NEW 2012 Passat, Jimmy Roberts at Fowler VW was amazing! I first started e-mailing Jimmy about the new Passat and my emails got returned extremly quick!(WOW) Passat, Jimmy Roberts at Fowler VW was amazing! I first started e-mailing Jimmy about the new Passat and my emails got returned extremly quick!(WOW) And then asap I was notified that the new passats were in and I needed to come in and look! The next day I was in Fowler Looking, they took the New TDI off the showroom floor for me to test drive, it was awesome!!! Therfore i ordered one:) Really wish they could have come off the price some...but I want what I want and a 2012 Passat is what i am getting! Thanks for a great experience so far cant wait till it comes in ! More

Was having problems with battery on used VW that I had purchased just 5 months prior. Chris worked with me to reach an acceptable solution to the problem. Chris has always been very respectful to me, an purchased just 5 months prior. Chris worked with me to reach an acceptable solution to the problem. Chris has always been very respectful to me, answering any and all questions that I had about the orginal purchase of the Bug. I would definitely return to Fowler. More

Have purchased two VW's from this dealership in the past year. My experience in both cases has been a good one. Would recommend a new/used vehicle purchase to another. year. My experience in both cases has been a good one. Would recommend a new/used vehicle purchase to another. More