
Fowler Toyota of Norman
Norman, OK
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Great service by Allen (sales) Katie (Finance) and Brian (service). Very knowledgable and pleasant people. We would buy a vehicle through them again. Great job!!! (service). Very knowledgable and pleasant people. We would buy a vehicle through them again. Great job!!! More
Sending all my friends! Byron was fast, friendly, and a great communicator ! Scott in finance was super helpful with my credit report. I was so concerned about sneers or being judged by my sub prime credit great communicator ! Scott in finance was super helpful with my credit report. I was so concerned about sneers or being judged by my sub prime credit , but Scott treated me great . Fowler gave me an awesome deal since the BMW I wanted had hail damage ! Fowler lounge and cafe was a beautiful and comfortable surprise ! I felt like I was sitting in my living room watching TV while paperwork was prepared. Also, every singles sales associate was smiley and cordial to each other . I won't buy from anyone else ! More
Jason Lightle made us feel like family! My wife and I have looking for new car for about 6 months and the reason why it took so long is because most dealership are full of BS but not Fowler, these guys a have looking for new car for about 6 months and the reason why it took so long is because most dealership are full of BS but not Fowler, these guys are top notch. Because of Jason Lightle we will be Toyota buyers for "LIFE". More
Went to trade in current vehicle and purchase new one and had a great experience thru both sales staff customer service ( MICA ) and finance. Great customer service great atmosphere and great prices, I w had a great experience thru both sales staff customer service ( MICA ) and finance. Great customer service great atmosphere and great prices, I will recommend both the particular staff mentioned and dealership upon every opportunity given from friends and family. Thanks More
We wished we could have gotten a better price (who doesn't?), but we had a really good experience with Jon. He *really* went the extra mile to create a deal we could work with and make sure we were ta doesn't?), but we had a really good experience with Jon. He *really* went the extra mile to create a deal we could work with and make sure we were taken care of at every step of the process. I typically hate "salesmen," but I actually trusted him to get me in the car I wanted. Two thumbs up on his work! We actually had a good experience in finance, too (which is not always the case at car dealerships). More
This is my second car that I have purchased from Fowler Toyota since 2009 and have always had a wonderful experience with everyone I have deallings with. I took my last car here for all it's maintance nee Toyota since 2009 and have always had a wonderful experience with everyone I have deallings with. I took my last car here for all it's maintance needs, and will bring my current car that I just purchased for the same. Best dealership and feel that they are very honest and caring! More
This is a shout out to Matt, thanks for all of your help. Your friendly, helpful, knowledgeable and courteous. Thanks for making my experience easy. Keep us the good work and I will continue to send people y Your friendly, helpful, knowledgeable and courteous. Thanks for making my experience easy. Keep us the good work and I will continue to send people your way. Thanks again. :) More
I went to this location when it was raining and my other vehicle broke down so I needed a new one pretty bad. I gave my price point and Craig was very helpful. They got me the price I was looking for and vehicle broke down so I needed a new one pretty bad. I gave my price point and Craig was very helpful. They got me the price I was looking for and at the monthly payments I was comfortable paying. I asked them about it being a pre-owned Toyota certified vehicle and they told me that is was previous to the storms that came through the area, but they can no longer certify them due to insurance issues. I am currently working with the Sales Manager to remedy some confusion that has occurred. More
From the moment we walked in the door, we felt very welcome and the atmosphere was different than any other auto dealers we have ever been to. Kevin was fantastic! He tried very hard to make us comfort welcome and the atmosphere was different than any other auto dealers we have ever been to. Kevin was fantastic! He tried very hard to make us comfortable. He was funny and very positive through the entire experience. Once we made it to finance and met Corey, he was very thoughtful and listened to our needs. Everyone went above and beyond and we will definitely go back to Fowler for our next vehicle. More
I purchased a used pickup four years ago from this dealer. I was very pleased with the deal they gave me. Since it was used and I live over 300 miles away I have never had it to the service departme dealer. I was very pleased with the deal they gave me. Since it was used and I live over 300 miles away I have never had it to the service department. I was so pleased with the purchase 4 years ago that when I started looking for a new family van I went back to Fowler Toyota because they had what I wanted in stock and my local dealer did not. I was happy with the deal they made me, but now that I have dealings with the service department I am not so pleased. I had them install a remote start. They got it installed but could not get it to work, so I had to bring it back another day. Each day that I had the van in who ever worked on it left trim pieces undone on the interior of the van. The first day I was ten miles down the road before I noticed the trim piece not in place. I put it back myself. The second day the van was given to me as complete but before leaving I checked things over first and had to get someone to put trim pieces back in place. It worked out that I was in the area when it was time for the scheduled service. They did the service with no problems. While there I asked about having a broken cover replaced. They didn't have it in stock but ordered it and had it ready to install when I was back in town. They didn't have to take care of this but they did. I am very grateful that they went above and beyond on this point. However when I took the van in for them to install this piece I asked if they could fix the noise a side door was making. I was asked when I would be back in town because they were very busy. I told them it would be six months before I would be able to be back in town. They fixed the broken piece and told me they didn't have time for my second request even though I live over 300 miles away. Having purchased two vehicles, one being a new one, I felt Fowler Toyota could have given me a little extra time when I drove 300+ miles to them and had a set time to be there. Lesson learned: I will buy from local dealer next time. More