Fowler Toyota of Norman
Norman, OK
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We went to the dealership to test drive a vehicle that we saw online. Allen was the salesman that greeted us and proceeded to let us view and drive similar cars, he was very pressure free, but willing to ans saw online. Allen was the salesman that greeted us and proceeded to let us view and drive similar cars, he was very pressure free, but willing to answer any questions at a moments notice. We were able to make a very confident decision on the model that worked best for us. Allen presented a very good price which we accepted. The financing was handled by John, in which the process seemed streamlined and hassle free. The actual purchase of the vehicle was relatively quick. I would highly recommend these salesman and dealership based on our experience. More
Went in for a a recall repair on brake computer system and a repair to the aux jack. Cruise control worked on my way to the dealership, I used it on I-35. On my way home afterward, I discovered the cruise and a repair to the aux jack. Cruise control worked on my way to the dealership, I used it on I-35. On my way home afterward, I discovered the cruise control wasn't working. The button was making a clicking noise it did not make before taking it in for service. They also left my fuse door open. When I went back the earliest I could (three days later) they informed me the cruise control failure was unrelated to the work they had done. It just happened to fail while it sat in their service bay. They made me pay for the repair (with a 10% parts discount, to soothe me, I guess). I will never return. Do yourself a favor and go elsewhere. More
I am so glad I chose Fowler Toyota to be part of my 1st time Eva Brand New Car purchase! Brannon was very helpful in every aspect of my New Car purchasing decision, from the minute we met til the end at d time Eva Brand New Car purchase! Brannon was very helpful in every aspect of my New Car purchasing decision, from the minute we met til the end at delivery of the FJ! He had an answer for every question..and trust me, I asked a lot of questions and I had a lot of requests. He made me & my family feel like family. Excellent Service..with a smile. I will definately refer Brannon to all my friends & family...word of mouth is the best marketing tool a person can have. I loVe my FJ, aka FunJam. Great Ride. K. Fowler Toyota Fan for Life. :) ~Mary & Bryan Wells Bridge Creek, Oklahoma More
I was totally impressed with the way I was taken care of from the moment I arrived. Loved the cafe and the store. Then when my car was ready I was treated with a smile and a clean car. Wow! That kind of co from the moment I arrived. Loved the cafe and the store. Then when my car was ready I was treated with a smile and a clean car. Wow! That kind of compassion for others feelings is wonderful in this day and time of a hurry and get it done world. Thank you!! More
We went to the dealership to test drive a used car and ended up purchasing it. The headlights didn't work when we purchased it, but didn't realize it until it got dark on the way home. Luckily, the fog ended up purchasing it. The headlights didn't work when we purchased it, but didn't realize it until it got dark on the way home. Luckily, the fog lights worked, so we were able to get home. The dealership repaired the lights when the technician that could work on non-Toyota vehicles was available. The description said that the car had floor mats, however, there was only one floor mat which was in the trunk, which was for the back floorboard. The dealership did not offer to replace the front mats with new ones. We have ordered a set through the Infiniti dealership for $150. I still consider the overall service good, had it not been for the above listed items, would have considered it great. More
I had a very smooth, no pressure experience at Toyota Fowler. The entire process from looking and test driving the vehicle to driving off with my new-used vehicle took a total of 2 hrs! Each of the peop Fowler. The entire process from looking and test driving the vehicle to driving off with my new-used vehicle took a total of 2 hrs! Each of the people I worked with were very helpful and showed a genuine concern in helping me. I would highly recommend them again. More
Let's start at the beginning, I had to walk back to the dealership because the car I was test driving ran out of gas. Second, I spent my whole morning in the dealership, because of trying to get me fi the dealership because the car I was test driving ran out of gas. Second, I spent my whole morning in the dealership, because of trying to get me financed, and now I can see why; you double the price of the car that I bought. I could have swore I said no to the extended warranty, that was a whopping $2462.56. I agreed to pay $4129, with the halo crap that you sold me, that I did not know about, for a price of $1149.25. I was thinking how hard is it to get $4129 financed, little did I know that the price was $7634. What happened to a little honesty? Is Fowler that desperate for money? I am going to be in the market for a new truck, and I like the product that Toyota puts out, but I think of another brand if that's what I get from a Toyota dealership. I would tell you who I dealt with but they did not give me a card. Maybe working Fowler, they can not afford with business cards. More
Toby was a great help .Had to wait for an hour for the finance people ,but besides that everyone was nice .they didn't have the truck long but detail shop didn't do much but vacuum ,they did replace chipp finance people ,but besides that everyone was nice .they didn't have the truck long but detail shop didn't do much but vacuum ,they did replace chipped windshield .all people where nice will go back for next toyota More
I enjoy coming to Fowler to get my car serviced, it is quick and it is so nice to see Dirk when I pull into the service dept, and I get taken care of immediately. Dirk is very nice and friendly, he was t quick and it is so nice to see Dirk when I pull into the service dept, and I get taken care of immediately. Dirk is very nice and friendly, he was the one who sold me my car. Sometimes I think it is a little high for an oil change, but the service is great. More
Salesperson was very professional, knowledgeable, and friendly. Finance team was incredible. Both were very organized. I would recommend this dealer and the salesperson I was able to deal with for sure. friendly. Finance team was incredible. Both were very organized. I would recommend this dealer and the salesperson I was able to deal with for sure. Definitely a fantastic experience! More