Fowler Toyota of Norman

Lied to about "Blue Book Value". I'm a 74 year old woman they just completely took advantage off. I trusted my salesman and everything that I was told. The car had BAD hail damage f I'm a 74 year old woman they just completely took advantage off. I trusted my salesman and everything that I was told. The car had BAD hail damage from a recent storm and the salesman assured me that he'd give me a great deal because they needed to get the damaged cars off the lot. I love the car except for the hail damage. Called a local friend who sells Fords and he said the hail damage would cost at least $1,500.00 to fix and I told that to the salesman. The Finance man showed me a "Blue Book" value of $11,500.00 so I thought the $9,800.00 price was fair. It was late at night and these men stayed PAST closing to finalize the deal which was very nice of them, since I had a 2 hour drive to get home. Imagine my surprise when I DID check the BLUE BOOK value and this car should have sold in the $8,000.00 range !! I told the salesman that my daughter could only spend $8,000.00 to begin with. We had been looking ALL day and found nothing in that price range which led us to the hail damage cars. I sure hope the car doesn't have any problems since we paid $1,500.00 -$3,000.00 OVER the blue book price. More

Cured the problem I purchased my 2014 Toyota Highlander LE Plus AWD from Fowler in June of 2014. Right from the start I had a problem. Turning the key would spin the I purchased my 2014 Toyota Highlander LE Plus AWD from Fowler in June of 2014. Right from the start I had a problem. Turning the key would spin the engine but it would not start. This was intermittent but embarrassing when you have friends in your new 36k vehicle. Returned it for service and they replaced the battery but that did not cure the problem. Brought it back a second time and the "could not duplicate" but it happened to me again and again. Finally got in touch with Stephen Barrett and the service folks had put their heads together trying to figure this thing out. They thought that since the remote starter was the only dealer added option that maybe there was a problem there. They contacted the installer of the remote starter who sent a representative over to meet me for the next visit to Fowler Service. The installer representative made a module switch (or something) on the Highlander in a few minutes and it cured the problem for good. My thanks to Stephen Barrett and the services staff for finally figuring out this annoying problem. It starts first time every time now Stephen, THANK YOU. This problem was a pain because I live 75 miles south of Norman but I am glad it is fixed right. We really like the Highlander for its power, ride and handling and the auto climate control and power hatch. Recommend the LE Plus model to anyone. More

High Pressure Sales Made a deal on a car at the price I wanted. Go back to financing and they tell me that if I don't purchase their extended warranty and gap insurance, Made a deal on a car at the price I wanted. Go back to financing and they tell me that if I don't purchase their extended warranty and gap insurance, my APR rate will go up by 4-5 points. I say I don't want it and that I agreed to a price and that, aside from normal dock fees etc..., I wasn't interested. They put it on the contract anyway! $3200 for a warranty and $800 for gap insurance -- I NEVER AGREED TO PAY FOR THAT. Then they didn't explain the terms or truth in lending statements and had me sign for a deal that I would never have agreed to. I thought I was signing a declination of the extended warranty and instead it was a contract to sign up for it! Buyers: be warned. When they get you into the finance offices they do not want to take no for an answer and are even mean about it. They act like you are a stupid, bad person because you don't want to buy their extended warranty from them. The truth is that you have 3 years and 36K miles to PURCHASE THE EXACT SAME WARRANTY at a much lower price than the dealership is selling at. AVOID FOWLER TOYOTA IF DO NOT LIKE HIGH PRESSURE SALES More

Becarefull when purchasing review your options Worst experience shopping for a car here ,trying to to pressure you to buy ,BUMPER TO BUMPER insurance also GAP INSURANCE. When it is optional Manage Worst experience shopping for a car here ,trying to to pressure you to buy ,BUMPER TO BUMPER insurance also GAP INSURANCE. When it is optional Manager in the used car evening shift was trying to trick me into buying another truck when I was already set for what I wanted , and tried to change the price there on the spot when I had already seen it for a price online. Also in the finance department Dillon Harris stay away from him as soon as you don't buy all the unnecessary extras he is rude. Try's to overprice vehicles( SHARKS). The only friendly salesman and he doesn't pressure you at all good job. More

EXCELLENT CAR-BUYING EXPERIENCE Michael Waldon was our salesman and the best we could have asked for -- courteous, attentive, knowledgeable, friendly, easy to work with. Thank you so Michael Waldon was our salesman and the best we could have asked for -- courteous, attentive, knowledgeable, friendly, easy to work with. Thank you so much, Michael. More

BEST CAR SHOPPING EXPERIENCE I'VE EVER HAD. THANKS, TOBY!!! Toby was our salesman and he was very friendly and VERY easy to work with. He was also extremely attentive to our wants and needs. He is the exact opp Toby was our salesman and he was very friendly and VERY easy to work with. He was also extremely attentive to our wants and needs. He is the exact opposite of the salesmen people hear horror stories about. He made this car-buying experiences one of the best purchasing experiences I have ever had in my life and I was able to leave the car lot with the car I wanted at a great price. Thank you, Toby! More

BEST CAR SHOPPING EXPERIENCE IN A LONG TIME! This was the best car shopping experience I have had in my 30+ years. From the moment we started looking until we signed the contract, this was the b This was the best car shopping experience I have had in my 30+ years. From the moment we started looking until we signed the contract, this was the best experience. EVERYONE was friendly and helpful. Our salesman was the best we have ever dealt with. So polite and understanding. They really worked with us to get us the best deal possible.....and they did just that! This place is a definite recommendation, especially the salesman! More

Horrible Experience at Fowler Fowler sucks!!!! They are rude. They just want to rub money from customers. I made the reservation for the car I wanted to buy. When I got there, they Fowler sucks!!!! They are rude. They just want to rub money from customers. I made the reservation for the car I wanted to buy. When I got there, they told me if you wanted to buy the color you want, you have to pay two thousand more. They said the price on its website is not correct! No reason. They pushed me to purchase the overpriced car without my consent. They explicitly said you have to buy it because you test drove it and you wasted my time. This is exactly what they said. I asked the manager's name. But he told me a fake name. Do not buy cars from Fowler!!!!!!!!! They are HORRIBLE!!!!!! They are robbers!!!!! More

There is nothing I can find to complain about Customer service was a great deal to me, and Fowler Toyota delivers. I found little sales pressure while browsing the cars there. Seems that the sa Customer service was a great deal to me, and Fowler Toyota delivers. I found little sales pressure while browsing the cars there. Seems that the sales associates are quite knowledgeable. Pricing was quite decent, which gave me the impression that I would get the car I like with ease; and less cost, less hassles. More