Fowler Toyota of Norman
Norman, OK
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Good Experience Found the Tacoma we were interested in through the dealers internet service, drove two hours from Texas and received great treatment and a fair deal. Found the Tacoma we were interested in through the dealers internet service, drove two hours from Texas and received great treatment and a fair deal. They were most accommodating and we left with a new beautiful Tacoma. They try hard to please, but of course that what we expect. Recommend highly. Our sales rep was Oscar Chavez and the Internet representative was Jessica White, both were great, ask for them. More
Awesome Experience Stopped in to test drive a Highlander even though we had made our mind up about going with the Pathfinder. After the test drive we were both on the f Stopped in to test drive a Highlander even though we had made our mind up about going with the Pathfinder. After the test drive we were both on the fence but what put us over the edge was the sales staff. The sales person and sales manager weren't pushy, they understood we didn't want to make a decision on the spot and were will to honor the deal they offered us when we returned. The next day they were accommodating of a few small changes we wanted to the vehicle. Afterwards the whole loan process was the fastest and most straight forward car buying experience we have had. Lastly we always felt like a valued customer, starting sales to parts and with the service department. Top notch, absolutely top notch. Would recommend to anyone. More
Painless! I hate buying new vehicles, But I can honestly say this was the best dealership I have worked with. No problems. A great product. plus friendly, exper I hate buying new vehicles, But I can honestly say this was the best dealership I have worked with. No problems. A great product. plus friendly, experienced sales personnel to the finance department. My experience with Fowler can be summed up with this. A+ More
4Runner Purchase Thank you for the complete service from locating the 4Runner to the purchase. An excellent professional job was done by Mr. Ronnie Wilson. He went Thank you for the complete service from locating the 4Runner to the purchase. An excellent professional job was done by Mr. Ronnie Wilson. He went out of his way to meet us at the dealership on his day off. He was courteous , helpful and professional. He completed all the steps to made the purchase in a timely manner. More
Excellent Staff and Well organized Toyota Dealer Beginning with Audie Stevens on the Internet we were treated with respect, and very professionally. We set appointment to test drive a RAV-4, and end Beginning with Audie Stevens on the Internet we were treated with respect, and very professionally. We set appointment to test drive a RAV-4, and ended up doing 2 test drives. Thanks to Joseph Wood for stealing the showroom model that we bought. We did buy a beautiful maroon/purple RAV-4 with the assistance of Jeff Reynolds. Great price and nice car. Thanks Fowler for making this possible. More
Purchase of a 2016 Avalon I was pleased with my purchase experience on my new 2016 Avalon. I was at this dealership having routine service performed on my 2014 Avalon, which wa I was pleased with my purchase experience on my new 2016 Avalon. I was at this dealership having routine service performed on my 2014 Avalon, which was also purchased at this dealership, and asked to speak with a sales representative while I waited. I was taken to Jessie Clark and I explained to him I would be interested in finding out what would be the cost of trading into a 2016 Avalon. He was very helpful with showing me what the dealership had on site and what they could get. We made what I thought was a fair deal for the trade and when I went back to pick up the new vehicle, Jessie had it ready to go when I arrived. He was very helpful in explaining the features of the new vehicle and how to customize the settings of many of the settings for those features. This had not happened with my previous vehicle when it was purchased and I had features I did not even realize, as I had not taken the time to read the owner's manual cover to cover. I appreciate the time Jessie spent explaining all this. I drive 70 miles to this dealership and will continue to do so as long as the customer service remains as it is. More
Total Toyota Customer Service Experience Good deal! Great dealership. While in town to visit my son (we are from Overland Park, KS), the wife wanted to buy a Toyota Avalon. Understandably Good deal! Great dealership. While in town to visit my son (we are from Overland Park, KS), the wife wanted to buy a Toyota Avalon. Understandably, we are trying to rebuild her credit and Fowler Toyota gave us the opportunity she needed. While the incentives during the 4th of July were great, she opted for the more moderate priced Toyota Camry LE. This opportunity was initially possible by the caring and consistent hard work of Aubrey in Internet sales. He consistently kept us informed and worked with sales to ensure they knew when we arrived and we were taken care of from the onset. Followed up by Justin in Sales the experience only got better. He let us test drive to our hearts content and answered every question we threw at him. After my wife settled on the Camry, Dillon stepped in and ensured we had an affordable and manageable payment at an I Teresa rate we could live with. Overall superior customer service from start to finish. Will & Kinsey T. More
pretty good experience Overall a good experience. Would have liked to get in and out a little faster. Worked very well with us on getting our payments where we needed them a Overall a good experience. Would have liked to get in and out a little faster. Worked very well with us on getting our payments where we needed them and gave us a GREAT deal on our new car! More
Efficent experience in the purchase of a 2016 Highlander Our experience took the hassel out of our purchase of a new Highlander from the test drive, creating competitive values for the trade-ins, negotiating Our experience took the hassel out of our purchase of a new Highlander from the test drive, creating competitive values for the trade-ins, negotiating the final purchase price, and demonstrating the features of our new vehicle before sending us safely on the road. The final paperwork was completed in record time. Thanks, Jay & JC More
great experience buying a new 2016 Camry Very Happy with my new car. Everyone was nice & helpful with a personal touch. I started online & was able to get my new car all in one day. Tyler Very Happy with my new car. Everyone was nice & helpful with a personal touch. I started online & was able to get my new car all in one day. Tyler Richey handled the test drive. He was very helpful & allowed me time to adjust to driving a new car. I will recommend him every chance I get! More