Fowler Toyota of Norman
Norman, OK
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Purchased vehicle I had a pleasant experience while searchng for a SUV for my grandson. Justin McCart was courteous and not pushy. I am very satisfied with my experienc I had a pleasant experience while searchng for a SUV for my grandson. Justin McCart was courteous and not pushy. I am very satisfied with my experience and purchase at Fowler Toyota in Norman. More
Pretty smooth.. price should have been about $2000 cheaper I was exhausted and ready to just get a car.. price was I flared on the vehicle though. Whatever.. It's car sales I guess... I was exhausted and ready to just get a car.. price was I flared on the vehicle though. Whatever.. It's car sales I guess... More
Very happy Customer I like to give a review of this dealership and the experience I have had. I had walked into the dealership because the car I had was not running corr I like to give a review of this dealership and the experience I have had. I had walked into the dealership because the car I had was not running correctly and they had the only Toyota certified shop open late (Big plus for someone who works during the day) I was expecting to walk in drop off my car and have to find a way to work for the next couple of days. I instead found myself driving away with a new car. I was told that they had a new owner get together and I thought it was going to be a boring meeting telling me I bought a good car. I was far off, it was a great meeting telling me all about the warranty, ins and outs of the car, and I was shown how to get one of the apps to work on my car. I would suggest that if you are in the market for a new car this be the place to go to. I have found a dealership that teats you more like a friend then a customer. More
Easy to deal with Very friendly staff and they really want to help you. Will definitely go back or recommend. Finance department was very good to deal with also Very friendly staff and they really want to help you. Will definitely go back or recommend. Finance department was very good to deal with also More
Fast easy negotiations, super responsive staff No bait and switch, inventory stocked with amazing cars, friendly no pressure sales, Fowler tries to take care of customers above and beyond!! Buy he No bait and switch, inventory stocked with amazing cars, friendly no pressure sales, Fowler tries to take care of customers above and beyond!! Buy here!! More
Watch out for Tyler the woman intimidator in finance Love the truck. It's our third vehicle from Fowler. Salesman and sales crew was great. When I found out that they had put my wife's middle initial dow Love the truck. It's our third vehicle from Fowler. Salesman and sales crew was great. When I found out that they had put my wife's middle initial down wrong, we called the tag agency before purchasing the tag. Agency said they could change a letter in a name, not an initial. Hence, my wife's trip back to Fowler. Tyler who works in finance, told my wife that "you could have done this in eleven different places" with an intimidating and bullying attitude. I am going to make sure Fowler knows about this. So far, 2 phone calls and no response. All I want(ed) is an apology to my wife from this bully named Tyler. By the way, Katie and Dillon who work in finance are great people and helped our purchase. More
Russell Just got done with the clinic tonight that they offer after purchasing a vehicle. It was very informative. If you had any questions they would answer Just got done with the clinic tonight that they offer after purchasing a vehicle. It was very informative. If you had any questions they would answer it and if there was sone thing they couldn't they will get you with the correct person. And offered to give them a call anytime. I wanted a safe vehicle and I believe I have gotten one especially with having our grandchild. More
Very helpful securing the car I wanted Fowler searched and found the car I wanted, even though it was out of state, they got the car to the dealership And showed the car to me. Fowler searched and found the car I wanted, even though it was out of state, they got the car to the dealership And showed the car to me. More
2005 Toyota forerunner This is our second car from Fowler Toyota. Great to work with, even though it did not happen on our first offer. Good thing you guys have follow This is our second car from Fowler Toyota. Great to work with, even though it did not happen on our first offer. Good thing you guys have follow up callers the next day More
First car buying experience in 20 years. I haven't purchased a vehicle (new or used) in 20 years, so I was very nervous about it. My salesperson was Hieu Bui and I have to say he dealt with t I haven't purchased a vehicle (new or used) in 20 years, so I was very nervous about it. My salesperson was Hieu Bui and I have to say he dealt with this nervous old lady very well. He was very informative, not pushy at all, was very respectful and offered me options I hadn't considered before. Very patient with me. The financial person (sorry, I can't remember his name) was also very helpful and considerate. He made the business end of the transaction less painful than I expected. We actually had an enjoyable visit and shared a few laughs. Although still nervous, I drove away satisfied and confident that everything was taken care of for me. I attended the February 16th New Owner's Celebration and was very impressed. I never expected so much pertinent information and helpful suggestions on the care and maintenance of our vehicles. I had no idea this type of customer service existed these days. The Customer Relations Manager was very thorough and personable. I'm very happy that I picked this dealership to make my purchase. Very impressed with it all. More