Fowler Kia of Windsor - Sales - Service Center

Happy After I had a somewhat frustrating situation with an engine recall, I was ready to give up on my car altogether. I expressed my frustration to Tim in After I had a somewhat frustrating situation with an engine recall, I was ready to give up on my car altogether. I expressed my frustration to Tim in sales. I have always felt that he went above and beyond for me, and to continue to try and help me even after the car was sold was a solid plus for me. Today, I’m getting squeezed in for brakes, which I was quoted elsewhere at twice the cost. I’m impressed overall by the way this location continues to go above and beyond what they need to do More

Peak Kia is the best place to do business with! I have never had a bad experience, from the sales to service department. The service department is always ankle to get me in either with an appointmen I have never had a bad experience, from the sales to service department. The service department is always ankle to get me in either with an appointment or a drop in. The facility is always clean and relaxing. The Zen room is wonderful! More

excellent Very friendly and professional. I didn't have to wait to be helped. The waiting area and restrooms were very clean and they had snacks, coffee and ple Very friendly and professional. I didn't have to wait to be helped. The waiting area and restrooms were very clean and they had snacks, coffee and plenty of water. I would definitely recommend this dealership for service or purchase of a vehicle. More

Poor customer service after sale Unless you are buying a new car from these people STEER CLEAR OF THESE SCAM ARTIST! Warany PROBLEMS ARE RAMPENT!!! EVEN IF THEY CAN NOT FIX YOUR VEH Unless you are buying a new car from these people STEER CLEAR OF THESE SCAM ARTIST! Warany PROBLEMS ARE RAMPENT!!! EVEN IF THEY CAN NOT FIX YOUR VEHICLE UNDER THE EXTENDED WARRANTY THEY SELL THEY WON'T RELEASE YOUR VEHICLE TO A DEALERSHIP THAT CAN!!! More

Service Dept. VERY WRONG suggestions for repair In August, took my KIA Sedona for oil change....when all said and done, was told that i needed a new rack and pinion, oil pan gasket replacement, and In August, took my KIA Sedona for oil change....when all said and done, was told that i needed a new rack and pinion, oil pan gasket replacement, and back struts replacement due to leaking issues. All in all, it would be close to if not over $2000, $1200 for the rack and pinion alone. Just had a bad feeling in my gut...Went to another KIA dealer, and was told that my valve cover gaskets were leaking, making it look like the rack and pinion and the oil pan was leaking. Replaced valve cover gaskets for less than $500 and all is well. Also, was told that my back struts are NOT leaking as I DO NOT have struts, I have shocks, and they are not leaking.....Who in the xxxx was this mechanic that said I had major issues????????? Will never go back again..... More

Terrible service Went in to get my car serviced, after walking in I had to wait about ten minutes before anyone even made eye contact with me. After i was "helped" I w Went in to get my car serviced, after walking in I had to wait about ten minutes before anyone even made eye contact with me. After i was "helped" I was told my car would've been checked and I would have an answer to what was wrong but they completely ignored it after promising me its readiness due to my time limit. More

I will try not to get to mean about this. Condescending is the word that comes to mind. I do believe once they sell the car they forget who the customer is. It is about the tone and the manner in which peo is the word that comes to mind. I do believe once they sell the car they forget who the customer is. It is about the tone and the manner in which people are treated and how they are spoken to, not necessarily the outcome. Its funny how another dealer completely took care of my car needs when the dealer that I purchased my vehicle from just a month prior wouldn't, that says a lot. I will not ever recommend this dealer. More

Sales and service at this dealership is fantastic and unmatchable. Everyone take a bow. Noticed a oil spot on my garage floor and took car in to have it checked. 2011 Optima EX, dream car, I had the c unmatchable. Everyone take a bow. Noticed a oil spot on my garage floor and took car in to have it checked. 2011 Optima EX, dream car, I had the car serviced 3 or 4 weeks ago and was wondering if it might have been from the oil change and that was all it was. Some oil was on the catch pan and had dripped off. They were concerned at first but when found out the problem assured us not to worry and cleaned it all up and washed the car also. No charge. Thanks Kia North and everyone that works there, you are the reason we and everyone else keeps coming back. Bought cars since 1950 and never found a dealership of the caliber. More

I rated this Dealership Great because every time I have entered their Kia store, they have treated me as if I was Family. Kerry was the saleman that sold me my Sportage and he is Tops. The service guys a entered their Kia store, they have treated me as if I was Family. Kerry was the saleman that sold me my Sportage and he is Tops. The service guys are also great, I just had my Sportage serviced today 02/15/12 and they did a great job on my car. I also liked the fact that I picked up a Clean car. This is a top notch Car dealership. Many places are not, but Peak Kia North is the best I have ever dealt with. Thanks Gary Walker More