Fowler Honda
Norman, OK
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worst place I ever bought a car absolutely the worst place I've ever bought a car, they can't even replace a battery because they are so worried about a dollar profit on a used car. absolutely the worst place I've ever bought a car, they can't even replace a battery because they are so worried about a dollar profit on a used car. TOTAL RIP OFF More
A very Happy International Student Yesterday, I had got the opportunity to visit Fowler honda to buy a new vehicle. I am an international student at OU and I have to save every bit of m Yesterday, I had got the opportunity to visit Fowler honda to buy a new vehicle. I am an international student at OU and I have to save every bit of my money as we have to pay a tuition that is 4 times higher. So I did my thorough research before going there. I had some offers from the other dealers for my trade in too. The best thing about Fowler was that they did beat those competitive offers for my trade in and offered me $500 more for the car and on top of that I was able to reduce the sticker price further $3K-4K. Rick was the salesman. He was very respectful, good mannered and pleasant person. No pressure what's so ever from him. Being an International student, I definitely know how the other dealers think about int'l students as easy/soft targets and hence they apply pressure tactics. But no pressure from the salesperson, sales manager. When I finalized the deal, I went to Hui, the financial person, extremely efficient, pleasant personality. I was able to drive my new car in about 30 minutes from the time I entered to Hui's office. They definitely won my heart, for sure. I will remember the pleasant experience and for sure this kind of treatment should become the standard for other dealers when dealing Int'l students. When I get a job, I will trade the vehicle that I bought yesterday and I will buy a CRV from the same dealer. More
Superb service! I bought a Honda Fit from Garth in November 2014. The customer service was superb! I am considering selling the vehicle, and I just left the dealershi I bought a Honda Fit from Garth in November 2014. The customer service was superb! I am considering selling the vehicle, and I just left the dealership where Phillip gave me some excellent advice and once again great customer service! Not only am I a Honda lover, but specifically Fowler Honda has the nicest and most helpful salespeople and service of any dealership I've ever dealt with! Thank you very much! More
Very Good I really enjoyed the nice customer service I received from my sales rep Lawrence, finance dept Shayla!!! The General Manager and used car Manager were I really enjoyed the nice customer service I received from my sales rep Lawrence, finance dept Shayla!!! The General Manager and used car Manager were also very nice and approached us personally before even buying the car. More
Outstanding Service! Wouldn't consider going anywhere else. I travel 45 miles to have these guys take care of my car. I've been a customer for 13 years and my cars have ne Wouldn't consider going anywhere else. I travel 45 miles to have these guys take care of my car. I've been a customer for 13 years and my cars have never left me sitting on the side of the road. This speaks volumes to a mom who has children in her car everyday! Thank you Fowler Honda for taking such great care of me and my family for all these years. More
OUR EXPERIENCE Very pleased with our vehicle and the friendliness of sales staff (Joshua and Toddeye). A bit surprised that the doc fee wasn't included in the price Very pleased with our vehicle and the friendliness of sales staff (Joshua and Toddeye). A bit surprised that the doc fee wasn't included in the price we were told we would be paying, but that was our bad for not making sure of that. Other than that, extremely satisfied, even the finance guy was great (thanks Ryan). More
Worst experience with a dealership!!!! I went in to buy a new Honda on a weekend, the salesman forwarded us to his manager for final negotiations. The manager proposed their final offer how I went in to buy a new Honda on a weekend, the salesman forwarded us to his manager for final negotiations. The manager proposed their final offer however we did not accept their final offer and suddenly the manager crumpled all the paper work, shouted at us that you're not a buyer and left the room. Worst experience that I had with dealers! Never gonna go back to Fowler Honda. Extremely impolite manager. More
This dealership is a JOKE! I went to fix my car. First I was told that it will be fixed next day. But it ended up 10 days to fix the car. The receptionist at the service department has no clue about courtes was told that it will be fixed next day. But it ended up 10 days to fix the car. The receptionist at the service department has no clue about courtesy and customer service. This dealer has NO professionalism, customer service, courtesy, and respect for the customer. Unfair service. It was terrible experience. More
I went in on sat. to buy a new Honda ridgeline,they did not have the color we wanted. So the dealer said we would have it on Monday.No truck,Tue. no truck,wed.come in at 10 and it will be ready,no truck. not have the color we wanted. So the dealer said we would have it on Monday.No truck,Tue. no truck,wed.come in at 10 and it will be ready,no truck.Got a call to come in at 1pm,hope it is ready. All I'm saying don't tell me one thing and do another. Is service going to be that way? I wonder!!! More
They worked on my car Honda 2007 0n the same issue 3 times and still guessing and not fixed yet! Payed nearly $1000!! No one answer the phone/no communication or any understanding yet! Asked them to top times and still guessing and not fixed yet! Payed nearly $1000!! No one answer the phone/no communication or any understanding yet! Asked them to top the fluids (they didn't do it)!!! Managers are not available to take our call or return our calls!!!! I not sure if they know what they are doing!!!!!! More