Fowler Honda

There an issue regarding the tire rotation but the the store manager got involved and made things right. He explained they watched the video and the rotation was made on one side only to even the wear out store manager got involved and made things right. He explained they watched the video and the rotation was made on one side only to even the wear out. Of course the side I marked was the one that didn't get rotated. The tech that was working on the car was trying to do the right thing but neglected to explain to the advisor what he did. My one star was moved to a 3 star for the managers actions. He actually got involved and looked into the matter instead of blowing me off. More

Got our 2024 Honda Civic here! Everybody was just really helpful and informative. Gave us lower APR too compared to the bank. David was awesome, very knowledgeable, didn't pressure Everybody was just really helpful and informative. Gave us lower APR too compared to the bank. David was awesome, very knowledgeable, didn't pressure us from getting anything we didn't like. Wade from finance made sure our needs were met as well. Highly recommended. Surely will come back for future services needed. More

We recently had an issue after having our vehicle serviced. We returned to the dealership and the service manager immediately took care of the problem. Great customer service. Thanks Fowler serviced. We returned to the dealership and the service manager immediately took care of the problem. Great customer service. Thanks Fowler More

Predator approach to their trades. I do not play these games their loss because my vehicle was price by them at wholesale or less I do not play these games their loss because my vehicle was price by them at wholesale or less More

I called in looking for a specific CRV that they happened to have. I work in the auto industry and was pleased with my experience here. They were responsive and friendly and helped me through my process quic to have. I work in the auto industry and was pleased with my experience here. They were responsive and friendly and helped me through my process quickly. I did not feel like my sales person was playing games. I started my purchasing process online and was out the door in under an hour after arriving to the store. They even picked me up when i needed to drop off my rental. I would recommend Garth and Bill to anyone shopping for a car. More

Always pleased with service. Diego is excellent. Overall the Dealerships is great, many years as a happy customer. Diego is excellent. Overall the Dealerships is great, many years as a happy customer. More

Stay away! !! We bought a Pilot Elite from Fowler and usually I don't get the warranty because I think they are are rip off. This one time however I was persua !! We bought a Pilot Elite from Fowler and usually I don't get the warranty because I think they are are rip off. This one time however I was persuaded to get one just to cover the windshield. I was told that since it had to be recalibrated if the windshield was ever replaced it would be well over a thousand dollars. So we got the extended warranty specifically for the windshield replacement and was told after we asked that it would definitely cover it. Fast forward a couple of years and we get a crack forming on the windshield. Since I was getting my Pilot serviced there for oil changes and things I told them about the windshield. The service dept said they would order a new one and let me know when it arrived. They called and said that the windshield was in but it wasn't covered under warranty!!! That we had a different warranty that didn't cover windshield replacement! When I called to tell them that it was supposed to be covered they transferred me to a sales or finance person and they told me it wasn't covered. I told them I wanted to see that and they said they didn't have that paper work. So how do they know? They told me to find my paperwork and bring it. I said I didn't have it readily available since we had moved to a new house and it was boxed up. He said he would have to get with accounting and get the paperwork. Anyway, I've tried calling and just keep getting the run around. Long story short, they either lied to me when they sold me the warranty or they are just trying not to honor the warranty. Very dishonest and unfortunately typical. I will be in the market for a new vehicle soon but I will not go here and I am not using their service anymore. More

It is 105 degrees outside and two of their air conditioners are out. It is sweltering in the waiting area. This is the second time I have had to bring my car in for repairs and I just bought it 2 conditioners are out. It is sweltering in the waiting area. This is the second time I have had to bring my car in for repairs and I just bought it 2 months ago. The car was certified and they promised loaners for service now they are saying they don’t know if they have one but let it slip the the lady who checks out loaners isn’t here. More

The dealership was more than happy to go out of their way to assist me. The vehicle Shown was perfect for me. I’m mightily pleased with my purchase. to assist me. The vehicle Shown was perfect for me. I’m mightily pleased with my purchase. More