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Fowler Ford - Service Center

Tulsa, OK

3.3
132 Reviews

132 Reviews of Fowler Ford - Service Center

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August 10, 2021

I have used Fowler Ford for a few years and have been very happy with their service. I would recommend them to someone looking for a good dealer. More

by oklakids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Brazelto
Sep 21, 2021 -

Fowler Ford responded

Thank you for your review! We are thrilled to receive such kind praise from one of our valued customers. Thanks again for letting us know about your experience. Melody A.

June 28, 2021

The service department at Fowler Ford is horrible. I took my Explorer in on March 27, 2021 and they still have my truck sitting in the back by the fence no one working on it. Since they have had my t More

by Jo
Recommend Dealer
No
Employees Worked With
Tom, Andrew
Jun 28, 2021 -

Fowler Ford responded

Jo we are concerned about the information in your review. Please send us a message to community@fowlerford.com with the best method to have upper management to reach out to you. Thank you Melody A.

Jun 28, 2021 -

Fowler Ford responded

One of our service manager's will be reaching out to you shortly to go over all of your concerns that you are having. Melody A.

Jun 28, 2021 -

Jo responded

Thank you

June 16, 2021

My visit to Fowler Ford was very friendly and helpful for me and the problem I had with my brake issue. Once they found out it might be a safety issue they took the job right away and fixed my problem. Thank More

by aspoerl.52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melody Ashley
April 22, 2021

Thomas was not getting the job done. Lack of communication. Bri took over and took care of my car and communicated the process of fixing my car. Since the car was at the dealership for 4.5 days, More

by SAINTROKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bri
March 11, 2021

Matt did a great job of getting my truck in out for a oil change, very clean shop and will gladly bring my vehicle back for service again More

by Just a customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 11, 2021 -

Fowler Ford responded

Thank you for your review! We are proud to serve you and we appreciate you for taking the time to let us know about our service advisor Matt and appreciate your business. Melody A.

March 06, 2021

Made an appointment for oil change and tires rotated for noon. Arrived early, did not get out until 2:30 pm. They did give me ten bucks off for the extra wait. Would rather have had quick service. More

by Medicinehills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service advisor
Mar 06, 2021 -

Fowler Ford responded

We are sorry for any inconvenience and frustration this may have caused you. If you would be so kind to email community@fowlerford.com with your name and number I will have the Quick Lane Service Manager to reach out to you. Melody A.

February 27, 2021

Monday morning appointment to diagnose a check engine light on a F150 and still no call from them until late Friday evening. That is too long a time frame for me. I picked it up and took it elsewhere for More

by bren_lea
Customer Service
Recommend Dealer
No
Employees Worked With
not sure of name of people
Mar 01, 2021 -

Fowler Ford responded

We understand your frustration and we are concerned about the information in your review when you have a moment please email community@fowlerford.com with your name and a good contact number and I will be sending this onto upper management as well. We always take customer feedback seriously. Thank you Melody A.

January 10, 2021

Brought vehicle in on a Monday morning, didn’t get diagnosed until Wednesday evening and I had to initiate the call each day to find out the status of my vehicle, with each day being told they might g More

by gvaldeziii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, service dept
Jan 18, 2021 -

Fowler Ford responded

Thank you for your review! We truly value your business and appreciate you for taking the time to let us know about your experience. Melody A.

November 16, 2020

Great visit. My 2018 Ford Edge needed computer system updated. GPS and iPhone connections seams to work good, now that they updated the computer system. service was really good. More

by bry1062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Grossman
Dec 24, 2020 -

Fowler Ford responded

Thank you for your review! We appreciate your business and I will be sure to let Greg and our service team know. Thanks Again! Melody A.

October 22, 2020

Very helpful in replacing/repairing oil leak on oil pan. Was replaced previously under powertrain warranty but leak reoccurred. Greg Grossman is a good service advisor. More

by soonerpapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Grossman
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