Fowler Ford - Service Center

Great service and customer service The quality of service on my car is five star. Parker who helped us provides excellent customer service. Will always use Fowler ford for service on my The quality of service on my car is five star. Parker who helped us provides excellent customer service. Will always use Fowler ford for service on my escape. More

Always met with a smile They take good care of my cars. Employees are always friendly and professional. I never have to worry about who is taking care of my needs. They answe They take good care of my cars. Employees are always friendly and professional. I never have to worry about who is taking care of my needs. They answer questions honestly. More

Poor scheduling I made an appointment to bring my truck in for a problem with the radio and they told me what day to bring the truck in. 5 days after dropping it off I made an appointment to bring my truck in for a problem with the radio and they told me what day to bring the truck in. 5 days after dropping it off they still had not touched my truck. They kept telling me I was next in line. I ended up getting frustrated and picked my truck up without it being fixed or diagnosed. Customers expect for them to be ready to look at our vehicle on the day of our appointment (not 5 or more days later). There also seems to be some employees that are unhappy working there. The sales department is really good and nice people. And gets good reviews. But the service department is a completely different story. Might be a good time for some introspection or new management in that department. More

Fast oil change They got my oil changed fast with a great price; no hassles or add-on pressure. I use them regularly and have seldom had any issues They got my oil changed fast with a great price; no hassles or add-on pressure. I use them regularly and have seldom had any issues More

Oil change I scheduled an oil change. I brought stuff to do while I waited. They had my vehicle done before I was ready. The service people where fast and fri I scheduled an oil change. I brought stuff to do while I waited. They had my vehicle done before I was ready. The service people where fast and friendly. More

Excellent service. Scheduled maintenance 2 days prior. Parker had me in the loop. Had several maintenance task & new set of tires. Work did take a tad more time than dis Scheduled maintenance 2 days prior. Parker had me in the loop. Had several maintenance task & new set of tires. Work did take a tad more time than discussed but not enough to whine about. Excellent job. Keep it up. More

Longest wait ever Took four hours for an oil change! Also found out work they were supposed to do before wasn't done due to it not having that part on van. But we paid Took four hours for an oil change! Also found out work they were supposed to do before wasn't done due to it not having that part on van. But we paid for them to fix it! Now that's bad! More

Quick Resolution Late in the Day I was having trouble starting my car on a cold evening, and when I finally got it started I headed right to the dealer. It was 6:30 PM and Fowler Ford I was having trouble starting my car on a cold evening, and when I finally got it started I headed right to the dealer. It was 6:30 PM and Fowler Ford was still open with their late service hours. They quickly checked my battery and determined the battery was fine and that the issue was with my remote. I usually get an info reminder on the dash when the remote battery is low, but that didn’t happen this time. The dealership replaced the remote battery for free and got me back on my way. More

Great service, friendly staff. The service was great everyone is service and sales we really nice. Would recommend to anyone. My vehicle was in and out within an hour. The service was great everyone is service and sales we really nice. Would recommend to anyone. My vehicle was in and out within an hour. More

Follow up after the sale Bought car 6 months ago. Free oil change was scheduled and given. They found a tail light out and fixed at no charge along with something else. Over a Bought car 6 months ago. Free oil change was scheduled and given. They found a tail light out and fixed at no charge along with something else. Over and above care! More