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Fowler Ford - Service Center

Tulsa, OK

3.3
132 Reviews

132 Reviews of Fowler Ford - Service Center

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September 25, 2024

Worst experience ever. Fowler Ford's service department and technicians are complete idiots and crooks. Drove my car to the dealership and they had it for weeks replace the More

by tcan485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Pasha
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Boyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever the transmission tech is that worked on my car
August 27, 2024

I’ve been using Fowler Ford for approximately 5 years and have had no complaints. I recently took my vehicle in for Sync update and the screen went black but after talking with Jon in the service department, More

by repate88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Pasha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

I called the dealership and SkiAnn was professional, pleasant and very helpful. She got me in immediately and for an oil change. While I was there, she also replaced the battery in my key remote. She le More

by rednbenji4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SkiAnn Fain
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2024

Terrible and pathetic. uneducated mechanics trying to make a living led by the worst people in tulsa.the so called manager paul tried to bribe my wife with 1500 to take down More

by Chadillacs7888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Pfeifer, Kory Whitford
December 06, 2022

Went to have my commercial vehicle serviced. Got there at 8 am and didn’t leave until 5pm! Not good! I won’t be using them for my vehicles again. Sometimes I think the rep is just trying to make More

by Nursejms
Recommend Dealer
No
Employees Worked With
None
November 21, 2022

The only reason I can give Fowler Ford a one star is due to the establishment being open…My son and I took his Ford F-250 truck and the services rendered was below expectation. The truck has been there 5 mo More

by Demetra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Service Mgr Shoun Newsome General Mgr
October 17, 2022

Service department is knowledgeable and professional. I was very pleased with my last quick lane experience. More

by esj1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
Oct 29, 2022 -

Fowler Ford responded

Thank you for your review! We're proud to have you as a customer and honored by your kind words. Thanks again for letting us know how we did. Melody A.

October 15, 2022

Ben was great. The break room, however, needs the chairs cleaned. I do miss the free car wash with service! They advertise free sanitation, but I was told they don' More

by 12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
August 17, 2022

I had earlier and spoke to Thomas Vaughn. He looked up service schedule for my vehicle and got me lined out on what services I needed. Thomas was knowledgeable and friendly. When I arrived, T More

by Kerry.jolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Vaughn, Anthony Ybarra
Sep 09, 2022 -

Fowler Ford responded

Thank you for your review! We love hearing from our customers and we truly value your business. We're honored to have you as a member of the Fowler Family. Thanks again for taking the time to let us know how we did! Melody A.

August 15, 2022

Clean. Efficient, knowledgeable courteous and helpful. Service Advisor Thomas Vaughn. is the best and assists with every scenario that comes up. Very helpf More

by honini1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Vaughn
Aug 15, 2022 -

honini1 responded

Clean. Efficient, knowledgeable courteous and helpful. Service Advisor Thomas Vaughn. is the best and assists with every scenario that comes up. Very helpful and very much a people person.

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