
Fowler Dodge
Oklahoma City, OK
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I would never ever use this dealership or any dealership affiliated with it. The salesperson Daniel Cox knew nothing about the car he sold me even though he had several hours to prepare. The sales team as affiliated with it. The salesperson Daniel Cox knew nothing about the car he sold me even though he had several hours to prepare. The sales team as a whole is disappointing. I have to say though the biggest disappointment was the finance department. I felt like I was force fed to listen to a sales pitch when I clearly stated over and over again I wasn't interested. I was also misled on the actual price of the car and they supposedly had worked all of that out before we went back to finance. All I can say is car dealerships make their money somewhere but they Fowler will not be making any money from me ever again. I would highly recommend going somewhere else. More
In the begining of our visit it was just to look at cars and trucks. Once we figured out what we wanted to do we wanted to test drive the truck we wanted. The sales man told me he needed to drive the truck and trucks. Once we figured out what we wanted to do we wanted to test drive the truck we wanted. The sales man told me he needed to drive the truck off the crub so the truck wouldnt get damaged. We said ok. The sales man got in the truck and ended up wrecking the truck into something. So we had to find another one that we liked. We ended up finding a Blue Doadge Ram 1500 that we liked. We where told that the price of the truck was $18,900 I asked was he sure. He ensured me that it was the price of the Truck. So we sat down with the Finance person and found out after signing half of the paper work the the truck was not being sold to us for that price. It was being sold to us for almost $26,000. We continued with buying the truck even though we where lied to. Once all paper work was done the truck was sent off to be detailed and once again spoke to the sales man and was informed the the truck didnt have a second set of keys to this Brand new truck nor did it have the book to the truck. He told me he would have to order that Book an dwe would have to come back in about a week to get the book and sorry if we wanted a second set of keys we had to pay for them. I came back into the dealership a few days later to talk to a superviser about what had happened with the sales man with the price and about the book and the second set of keys. He informed me that the price was never $18900 and they did have me second set of keys and the book to the Truck. I am going to be honest and say I will NEVER shop from this dealer nor will I tell anyone to shop there. A matter of fact I will tell everyone that asks about the new truck how we where treated and advise them to go else where. I am very upset and disappointed on how we where treated. More
We found a vehicle that we liked. The manager was horrid!!!! Thought we could stick it out. The manager was unwilling to make a deal with us then made us wait over an HOUR to work with the finance de horrid!!!! Thought we could stick it out. The manager was unwilling to make a deal with us then made us wait over an HOUR to work with the finance dept (we were paying in full for the vehicle) there were no other customers there!!! We walked off and they wouldn't even take $100 dollars off the price for the inconvenience! I would never shop here again! More
I called about a used car advertised with Fowler Toyota and Fowler Honda, but was routed to Fowler I-240 Chrysler Jeep Dodge in Oklahoma City. According to Kelly Blue Book, Fowler's advertised retail price and Fowler Honda, but was routed to Fowler I-240 Chrysler Jeep Dodge in Oklahoma City. According to Kelly Blue Book, Fowler's advertised retail price was $8,000 OVER Kelly Blue Book's retail price (if in mint condition). They tack on a nonnegotiable "doc" fee (though this would have been a cash transaction) and a fee for lifetime air in the tires (please!). They had a carfax attached to the ad, but exercising caution, tried to check the VIN# on CarFax website, and CarFax did not recognize the advertised VIN#. Sales person said it was probably a typographical error. The sales person was pleasant and attempted to be helpful, but it was clear from the bogus add-on fees and grossly inflated retail pricing that this used car dealership appears to be sleezy. Have read poor reviews about Fowler dealerships, and they are on target with my experience. It's more trouble, but important to be educated about the dealership and car you are contemplating purchasing. More