Fowler Dodge

Despite lots of bad reviews, I had a great experience! Today I had a very positive experience at Fowler Dodge compliments of their service department. My Dodge Caravan had a recall notice, and service told Today I had a very positive experience at Fowler Dodge compliments of their service department. My Dodge Caravan had a recall notice, and service told me that if I could arrive before 7 PM, they would give me a loaner car if I would leave the vehicle for next day service. I arrived at about 7:02, and one of the sales personnel, Chris Branda, who was helping in the service area this afternoon, was waiting for me and started the paperwork to give me a loaner. About that time one of the service techs asked him what my van needed, and when he learned of the recall letter said, "I can fix that in about 20 minutes. Can you wait?" Of course I could wait! I don't think it took the entire 20 minutes, but I was glued to Ninja Warriors on their big screen, so it might have taken that much time. I was very grateful to all the crew for being so prompt and getting my recall repair taken care of without my having to leave my car and return another day. I told them that I almost hadn't come today because there were so many negative reviews about their service department, but my son-in-law had taken his truck there in the past and always had positive experiences. They said that they have been working very hard to improve their service department, have new service techs and managers, etc. and are trying to earn their good reputation back. I promised an honest review. I'll definitely give them another chance the next time my van needs work. Thanks to the whole gang! More

Terrible Service Department Scheduled an appointment with a Service Advisor, Chris, to have my truck looked at for a recall notice and warranty work. Took the truck in the day of Scheduled an appointment with a Service Advisor, Chris, to have my truck looked at for a recall notice and warranty work. Took the truck in the day of the appointment and that was a week ago. Initially they were going to have me bring it in and said they would take care of it that day. 7 days later and they have yet to even look at it. Chris has since been fired, but I have already had the run around from the service department. No calls whatsoever from them as I have been calling for updates. Yesterday I was told my truck was in the bay and the technician was looking at it. Today I was told it hasn't been looked at.... Dustin Pimber is the Service Manager and apparently is not doing a good job running the department. More

Short and easy! We had Chris Branda as our salesman and it was a great experience! Told us everything about the car and showed us how to work some of the features, ex We had Chris Branda as our salesman and it was a great experience! Told us everything about the car and showed us how to work some of the features, explained everything very well. Whole process only took about 2-2.5 hours and we were out the door! That was from test drive to delivery of car. Thank you Chris for a great experience! More

New Jeep Owner My husband and I only intended on "looking" at cars but we ended up purchasing a brand new 2015 Jeep. Our salesman Charlie was a pleasure to work wit My husband and I only intended on "looking" at cars but we ended up purchasing a brand new 2015 Jeep. Our salesman Charlie was a pleasure to work with and everyone was very friendly and answered all of our questions. I would definitely recommend to family and friends. More

New Car Purchase Hassle free and efficient. The sales person allowed the product to sell its self without following us around and barraging us with facts and numbers Hassle free and efficient. The sales person allowed the product to sell its self without following us around and barraging us with facts and numbers that we already knew or didn't need to know. Friendly and accommodating. More

Outstanding Experience It might have been the easiest car buying experience of my life. They were efficient and kind throughout. Herman was great and the sales manager was It might have been the easiest car buying experience of my life. They were efficient and kind throughout. Herman was great and the sales manager was as well. I can't remember the kids name but if the medical field doesn't work for him, it sounds like the auto business will. More

Fowler Dodge This is the place to go, i would tecommend this dealership to everyone I know. My sales guy Charlie was so kind and helpful. Everyone worked with us a This is the place to go, i would tecommend this dealership to everyone I know. My sales guy Charlie was so kind and helpful. Everyone worked with us and got us at the payment I could afford in the truck I was in love with. I'm so happy I came to them! More

Extended warranty cancelation I bought a brand new Ram 1500 4x4 extended cab on 4/13/15. Love the truck, sales staff was great. My problem is Fowler canceling my extended warranty. I bought a brand new Ram 1500 4x4 extended cab on 4/13/15. Love the truck, sales staff was great. My problem is Fowler canceling my extended warranty. 2 days after buying tuck I canceled in writing at the dealership. It is now 7/16/15 and still no money back. Called warranty company whom have yet to hear from Fowler. Calling them again today. This is RIDICULOUS! More

2015 RAM!!!!!!!!!!!!!! Was at dealership to pickup 2005 dodge at service for recalls. had a little time to wait.only window shopping. test drove 2 2015 dodges. drove away w/ Was at dealership to pickup 2005 dodge at service for recalls. had a little time to wait.only window shopping. test drove 2 2015 dodges. drove away w/ a 2015 BIG HORN EDITION. presistant sales people but not pushy. thanks david martin and Robert smith. friendly patient staff. this the second brand new vehicle from fowler. More

used car purchase made easy Went in to look at a 2013 Durango. Explained what I was looking for and Charlie listened. Finance was great as well. Highly recommend. It was easy fro Went in to look at a 2013 Durango. Explained what I was looking for and Charlie listened. Finance was great as well. Highly recommend. It was easy from start to finish. Would def. buy again. More