Fowler Dodge
Oklahoma City, OK
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Good experience Had the oil changed and recall service. Service department staff were friendly and accommodating. Service was quick. Our wait time was an hour and hal Had the oil changed and recall service. Service department staff were friendly and accommodating. Service was quick. Our wait time was an hour and half or so. More
Made used car purchase easy and stress-free Went to these guys after being screwed over by Big Red. Everyone at Fowler was very courteous and helpful. They never tried to force me into a vehicle Went to these guys after being screwed over by Big Red. Everyone at Fowler was very courteous and helpful. They never tried to force me into a vehicle I didn't really want. Were accommodating and answered all questions honestly. I wound up with a vehicle I really like, and Robert in finance was able to come up with better APR than he initially quoted! Awesome car buying experience and really nice people! More
Upfront and honest We dealt with Curtis Smith and he was the most upfront and honest salesperson we have dealt with in a long time. We were quite loyal to another deale We dealt with Curtis Smith and he was the most upfront and honest salesperson we have dealt with in a long time. We were quite loyal to another dealership, but they wanted to play games this time so we went to Fowler! Fowler offered us more for our trade upfront. It was a very pleasant experience and Curtis was very helpful and knowledgeable. The person we dealt with in finance explained all our options and let us choose what was best for us. I found this too refreshing, since most dealerships were just here it is take it or leave it. Fowler was very relaxed and no pressure from anywhere. Thank you, Curtis for helping us purchase our new vehicle!!! Kudos to the salesmen that jumped in and helped Curtis remove our hitch carrier for my husband's scooter. You guys ROCK!!! More
very honest and respectful my salesperson was very respectful and professional treated me and my kids as if he had known us all our lives this is the kind of person that I conne my salesperson was very respectful and professional treated me and my kids as if he had known us all our lives this is the kind of person that I connect with so it made for a very enjoyable experience we were in and out in under three hours turn key I had bought my first truck there in 2012 this is my second one from fowler dodge and I can assure you it will not be my last I'm sold More
Grand Cherokee Limited 4x4 purchase Great experience!! So different from the dealership in Norman. Relaxed without pressure to buy a car. Found my 2015 Grand Cherokee Limited 4x4 with t Great experience!! So different from the dealership in Norman. Relaxed without pressure to buy a car. Found my 2015 Grand Cherokee Limited 4x4 with the Luxury II package for the money I wanted to pay. Charlie Sabbagh and Robert Scott were great!! Will not go anywhere else when it comes time for my next car. More
Outstanding! Went to fowler to just look. Had just left the previous dealer where I bought my previous car and felt they did not want my business, went to fowler a Went to fowler to just look. Had just left the previous dealer where I bought my previous car and felt they did not want my business, went to fowler and was in a car deal on the car I wanted in an hour! Yes I said an hour! My salesman Al said car buying should be a fun experience like it once was and he made it a great one! More
They are amazing! Best dealership in Oklahoma! We went to several dealerships in Okc and Norman looking for a specific car, finally found it at Fowler Dodge, the Sale Best dealership in Oklahoma! We went to several dealerships in Okc and Norman looking for a specific car, finally found it at Fowler Dodge, the Salesman Al Weigal was so nice and knowledgable about the cars. He knew so many awesome facts. The car we purchased was the car that I had been looking for for over a year. Needed some work and Brad, in service worked with us and was so nice and offered us a rental while being without our new car, he helped us out tremendously! Super nice people and really work with you. I would recommend this dealership to anyone. More
Despite lots of bad reviews, I had a great experience! Today I had a very positive experience at Fowler Dodge compliments of their service department. My Dodge Caravan had a recall notice, and service told Today I had a very positive experience at Fowler Dodge compliments of their service department. My Dodge Caravan had a recall notice, and service told me that if I could arrive before 7 PM, they would give me a loaner car if I would leave the vehicle for next day service. I arrived at about 7:02, and one of the sales personnel, Chris Branda, who was helping in the service area this afternoon, was waiting for me and started the paperwork to give me a loaner. About that time one of the service techs asked him what my van needed, and when he learned of the recall letter said, "I can fix that in about 20 minutes. Can you wait?" Of course I could wait! I don't think it took the entire 20 minutes, but I was glued to Ninja Warriors on their big screen, so it might have taken that much time. I was very grateful to all the crew for being so prompt and getting my recall repair taken care of without my having to leave my car and return another day. I told them that I almost hadn't come today because there were so many negative reviews about their service department, but my son-in-law had taken his truck there in the past and always had positive experiences. They said that they have been working very hard to improve their service department, have new service techs and managers, etc. and are trying to earn their good reputation back. I promised an honest review. I'll definitely give them another chance the next time my van needs work. Thanks to the whole gang! More
Terrible Service Department Scheduled an appointment with a Service Advisor, Chris, to have my truck looked at for a recall notice and warranty work. Took the truck in the day of Scheduled an appointment with a Service Advisor, Chris, to have my truck looked at for a recall notice and warranty work. Took the truck in the day of the appointment and that was a week ago. Initially they were going to have me bring it in and said they would take care of it that day. 7 days later and they have yet to even look at it. Chris has since been fired, but I have already had the run around from the service department. No calls whatsoever from them as I have been calling for updates. Yesterday I was told my truck was in the bay and the technician was looking at it. Today I was told it hasn't been looked at.... Dustin Pimber is the Service Manager and apparently is not doing a good job running the department. More
Short and easy! We had Chris Branda as our salesman and it was a great experience! Told us everything about the car and showed us how to work some of the features, ex We had Chris Branda as our salesman and it was a great experience! Told us everything about the car and showed us how to work some of the features, explained everything very well. Whole process only took about 2-2.5 hours and we were out the door! That was from test drive to delivery of car. Thank you Chris for a great experience! More