Fowler Dodge

Recall on two of our salesmen's trucks We had a recall on two of our salesmen's trucks. Trucks that provide income to our company when out and about, but a recall is a recall. So we set up We had a recall on two of our salesmen's trucks. Trucks that provide income to our company when out and about, but a recall is a recall. So we set up appointments (a week out) and made sure they had the parts for the recall, asked how long it would take. They told us specifically, if we would have them in there at 8:00am that they could get them out in a half day. So we showed up at 7:30am left trucks then come 2:00pm we started wondering about them. We called and not only had they not touched them but they asked if they could keep them another day. It's pretty easy "Say what you will do, and do what you say" if your not staffed to do what you say then have people smart enough and enough integrity to be honest with the customers. This is the second and last time I will believe that they will be honest with the customer(me). I would not recommend this dealership, at least the service dept. the "sales" side may be fine. I'll never know, we have 14 Dodge trucks in our company. More

An honest dealership. After having two terrible experiences at both David Stanley Dodge Norman and David Stanley MWC I had a great experience with Fowler Dodge. Other deale After having two terrible experiences at both David Stanley Dodge Norman and David Stanley MWC I had a great experience with Fowler Dodge. Other dealers advertise a lower price but guess what? You won't qualify for all there "special" incentives. You can't even pay cash and get that price. Fowler Dodge had competitive prices, they were completely transparent, the staff was professional and the dealership was clean and not cram packed with no space to look around (or park for that matter). I would recommend them to all my friends and family. More

Vehicle Misrepresented The employees were nice enough but I specifically asked, on two occasions, to verify that the Tahoe I was coming to look at had 3rd row seating. I str The employees were nice enough but I specifically asked, on two occasions, to verify that the Tahoe I was coming to look at had 3rd row seating. I stressed how I was coming from 4 hours away and that I needed a 3rd row seat. After getting there, it did not. I was very disappointed that they did not do their due diligence and instead I feel they just gave a lazy answer both times. I asked to speak with a manager when I was at the dealership but was just told "all they can do is apologize". After 2 tanks of gas, 2 grumpy kids, and 8 hours in the car for a completely wasted trip I am far from happy with their customer service. In hindsight I should have requested that they send me pictures. More

Good experience Had the oil changed and recall service. Service department staff were friendly and accommodating. Service was quick. Our wait time was an hour and hal Had the oil changed and recall service. Service department staff were friendly and accommodating. Service was quick. Our wait time was an hour and half or so. More

Made used car purchase easy and stress-free Went to these guys after being screwed over by Big Red. Everyone at Fowler was very courteous and helpful. They never tried to force me into a vehicle Went to these guys after being screwed over by Big Red. Everyone at Fowler was very courteous and helpful. They never tried to force me into a vehicle I didn't really want. Were accommodating and answered all questions honestly. I wound up with a vehicle I really like, and Robert in finance was able to come up with better APR than he initially quoted! Awesome car buying experience and really nice people! More

Upfront and honest We dealt with Curtis Smith and he was the most upfront and honest salesperson we have dealt with in a long time. We were quite loyal to another deale We dealt with Curtis Smith and he was the most upfront and honest salesperson we have dealt with in a long time. We were quite loyal to another dealership, but they wanted to play games this time so we went to Fowler! Fowler offered us more for our trade upfront. It was a very pleasant experience and Curtis was very helpful and knowledgeable. The person we dealt with in finance explained all our options and let us choose what was best for us. I found this too refreshing, since most dealerships were just here it is take it or leave it. Fowler was very relaxed and no pressure from anywhere. Thank you, Curtis for helping us purchase our new vehicle!!! Kudos to the salesmen that jumped in and helped Curtis remove our hitch carrier for my husband's scooter. You guys ROCK!!! More

very honest and respectful my salesperson was very respectful and professional treated me and my kids as if he had known us all our lives this is the kind of person that I conne my salesperson was very respectful and professional treated me and my kids as if he had known us all our lives this is the kind of person that I connect with so it made for a very enjoyable experience we were in and out in under three hours turn key I had bought my first truck there in 2012 this is my second one from fowler dodge and I can assure you it will not be my last I'm sold More

Grand Cherokee Limited 4x4 purchase Great experience!! So different from the dealership in Norman. Relaxed without pressure to buy a car. Found my 2015 Grand Cherokee Limited 4x4 with t Great experience!! So different from the dealership in Norman. Relaxed without pressure to buy a car. Found my 2015 Grand Cherokee Limited 4x4 with the Luxury II package for the money I wanted to pay. Charlie Sabbagh and Robert Scott were great!! Will not go anywhere else when it comes time for my next car. More

Outstanding! Went to fowler to just look. Had just left the previous dealer where I bought my previous car and felt they did not want my business, went to fowler a Went to fowler to just look. Had just left the previous dealer where I bought my previous car and felt they did not want my business, went to fowler and was in a car deal on the car I wanted in an hour! Yes I said an hour! My salesman Al said car buying should be a fun experience like it once was and he made it a great one! More

They are amazing! Best dealership in Oklahoma! We went to several dealerships in Okc and Norman looking for a specific car, finally found it at Fowler Dodge, the Sale Best dealership in Oklahoma! We went to several dealerships in Okc and Norman looking for a specific car, finally found it at Fowler Dodge, the Salesman Al Weigal was so nice and knowledgable about the cars. He knew so many awesome facts. The car we purchased was the car that I had been looking for for over a year. Needed some work and Brad, in service worked with us and was so nice and offered us a rental while being without our new car, he helped us out tremendously! Super nice people and really work with you. I would recommend this dealership to anyone. More