Fowler Dodge
Oklahoma City, OK
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Robert in finance I will never recommend no one to go there due to after have my mini van for 2 weeks today i get a call from the sales person to let me know they coul I will never recommend no one to go there due to after have my mini van for 2 weeks today i get a call from the sales person to let me know they could not get a hold of me and to tell me I need a co signer or more money down when I had been calling since the day I took home the mini van to see what was going on since they had not gave me the finance paper work and Robert would say I am working on it and that was it, this poor communication and customer service i understand the fiance is done by someone else but they should not let you take a vehicle until everything is finalize poor service!!!!! More
Best experience ever!!! Wonderful experience from beginning to end. No pressure which is very refreshing. Answered any and all questions taking away the anxiety of the proces Wonderful experience from beginning to end. No pressure which is very refreshing. Answered any and all questions taking away the anxiety of the process. I was not expecting such wonderful treatment. More
Dont buy a jeep!!!!!! Bought a new 2014 jeep Cherokee from this dealership in July 2014, have had it in the service department many many times with issues. It shifts very Bought a new 2014 jeep Cherokee from this dealership in July 2014, have had it in the service department many many times with issues. It shifts very rough, you put it in drive and give it gas and it rolls backwards before it kicks into gear it dies all the time while we are driving down the road. They always tell us there is nothing showing up they "flash" the computer and tell us it is ready. This week it died on me 6 times while I was trying to get it to the dealer. They called me and told me the only thing wrong was that it needed the oil changed. The computer said there was 16% oil life left, I was told never go by the computer only go by the sticker they put in the window. If you look up this vehicle online there are many lawsuits, complaints, etc. for exactly what mine is doing. Very unsatisfied with the vehicle and the service department of this dealership! Had to give it one star or it wouldn't let me post otherwise it is 0 stars!!! More
Great experience at Fowler Dodge OKC!!! Bought a 2012 Jeep Wrangler Unlimited! Sarge the salesmen and Ethan the financial manager were great! Very personable and knowledgeable. Easy buying p Bought a 2012 Jeep Wrangler Unlimited! Sarge the salesmen and Ethan the financial manager were great! Very personable and knowledgeable. Easy buying process. Drove from Tulsa to buy the Jeep. Only wished they would have filled up my gas tank for me and had made sure it had a recent oil change. More
Pleasant experience We just purchased a 2016 Jeep Cherokee latitude yesterday and it was a pleasant experience. We've bought many cars from several different dealerships We just purchased a 2016 Jeep Cherokee latitude yesterday and it was a pleasant experience. We've bought many cars from several different dealerships in OKC and I have never had someone work to find what I wanted as much as Scott Renfro did. Even after changing my mind over and over, he stayed focused on our wants and needs. He was extremely helpful and we plan to go to him for our future car purchasing needs. Thank you for making our car buying a painless event! More
Happy Happy Happy! I am so pleased with my latest truck-buying experience at Fowler Dodge. This was our 5th or 6th vehicle purchase from there. Steven Dowdy was so nice. I am so pleased with my latest truck-buying experience at Fowler Dodge. This was our 5th or 6th vehicle purchase from there. Steven Dowdy was so nice. He answered all our questions, and was so patient with me and all my indecisiveness. I love how Fowler always makes our experience quick and painless! I dread shopping for a vehicle at other dealerships because they draw it out and are seldom honest. I am so happy with my truck and Steven! Thank you Steven and Fowler for being so great! More
awesome Steve was very helpful, caring, and very patient with me...i purchased my first car n hope to purchase a second in thd future. I would definitely reco Steve was very helpful, caring, and very patient with me...i purchased my first car n hope to purchase a second in thd future. I would definitely recommend them again More
from purchase to service This goes back a few months but just wanted to vent..The salesman new very little about the 2500 Big horn lariat, I felt like I was educating him. I This goes back a few months but just wanted to vent..The salesman new very little about the 2500 Big horn lariat, I felt like I was educating him. I still ended up buying it because Fowler does have good deals. At my first oil change I made a 0800 appointment and it took 4.5 hrs. ,the second oil change dec.2015 took 5 hours after I had made a 0800 appointment also...after I got home I notice items missing out of the door bottom storage and items in the center rack...these where little items with little cost...also grease marks with small scratch on right side front finder well, I have one more free oil change left but I will take my vehicle somewhere else and pay for it... More
Ali was a great sales man everyone was very nice and helpful we do not have the best of credit and they help us and made it affordable for us. and they were fast and easy was not there all day and they were all we do not have the best of credit and they help us and made it affordable for us. and they were fast and easy was not there all day and they were all very kind. More
Excellent customer service My wife and I both wanted new vehicles. I had been looking for a bigger truck for months and when I finally decided on the type I went into the deale My wife and I both wanted new vehicles. I had been looking for a bigger truck for months and when I finally decided on the type I went into the dealerships. After two previous attempts to purchase the truck I wanted we finally ended up at Fowler Dodge. Al Weigel was a patient and knowledgeable sales person. He must have showed me five different trucks and never seemed put out about having to walk back in and find the keys for an exact same truck but in a different color. The sales managers were willing to work with me and didn't try to push a vehicle on me that wasn't what I wanted. Mitch in financing was awsome. Mitch was friendly and very knowledgeable of the processes to get me a low interest rate and manageable payment with a reputable bank. My experience was so great we bought two more vehicles the next day. More