
Fowler Dodge
Oklahoma City, OK
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Oil change and tire rotation First of all, my buying experience at Fowler was very good. I continue to take my Jeep there for maintenance. It’s easy to make an appointment and jus First of all, my buying experience at Fowler was very good. I continue to take my Jeep there for maintenance. It’s easy to make an appointment and just wait while they service it. The waiting area is clean and comfortable with refreshments available. I haven’t used the dealership service dept in the past, but I am very happy with Fowler. More
Quick service Spoke to Clint on the phone, he gave me an out the door price. I explained I am not patient and would not wait for hours. From the time I showed up un Spoke to Clint on the phone, he gave me an out the door price. I explained I am not patient and would not wait for hours. From the time I showed up until I was out the door on my way home was phenomenal. I could not have asked for any more. They took the time to ensure we were comfortable with features of vehicle, never tried to change from quoted price. Very friendly. Finance was super fast. One of best experiences I have had with a dealership. More
Poor Service Department Communication Made an exact time and date appointment over two weeks ago for recall and other repair. Dropped my vehicle off this morning and then called in the af Made an exact time and date appointment over two weeks ago for recall and other repair. Dropped my vehicle off this morning and then called in the afternoon to inquire when it would be ready and was told it had not even been looked at and not certain if they would get to it by end of day tomorrow. At no time was this communicated with me or I would have found a different dealer to work with. Now I have to find a ride until they are finished with my vehicle. The lady I spoke with on the phone was very pleasant and apologetic (it wasn't her fault and I actually felt sorry for her). More
Very helpful. Understood my situation and helped me get out of a bad deal. Not what I wanted, but will work. Very pleased with the customer service, even though i Understood my situation and helped me get out of a bad deal. Not what I wanted, but will work. Very pleased with the customer service, even though i feel the deal could have been worked a little harder. But still satisfied. More
2019 Laramie I like the truck and new features. I will continue to use Fowler service as they have been the service of choice for my previous tricks and have done I like the truck and new features. I will continue to use Fowler service as they have been the service of choice for my previous tricks and have done a good job and always very timely. More
Dishonest dealwrahip I was lied to and talked out of the car I wanted and was told the car I was getting was way cheaper. But by the end it was only 60 dollars cheaper. I I was lied to and talked out of the car I wanted and was told the car I was getting was way cheaper. But by the end it was only 60 dollars cheaper. I was promised and told the car had everything I wanted and turns out it soesnt have a single thing I wanted. More
Service here to help I did not buy my Toyota Camry from Fowler Dodge or any Fowler store, but they serviced my vehicle with no problems other than the fact of how busy the I did not buy my Toyota Camry from Fowler Dodge or any Fowler store, but they serviced my vehicle with no problems other than the fact of how busy they were that day. They work hard in the service department and do what they can to keep you informed with your vehicle. More
Recall I took my vehicle to Fowler for a very simple in & out recall sensor of sorts , after I had driven to another Dodge dealership in MWC , Ok , where I h I took my vehicle to Fowler for a very simple in & out recall sensor of sorts , after I had driven to another Dodge dealership in MWC , Ok , where I had an 8 AM appointment & got there around 7 , figures I would look at vehicles while waiting , however there was a line of vehicles waiting to get oil changes & if I would’ve got in line my vehicle would’ve been in the streets ,, the shop hand told me I needed to be in line , I told him I had an appointment, he said it didn’t matter , so I told him it wasn’t going to happen & that was a dangerous situation,, so he said for me to do whatever I needed , so I called the customer care line & they hooked me up with fowler dodge , which has a big enough parking lot to get around safely ,, they got me right in & my vehicle was finished within 20 minutes ,,very happy with Fowler dodge ,, will definitely be back More
Awesome Everything went well and smooth great visit and worked with me on purchasing a Jeep Wrangler. Both Tate and Dustin was very nice and a great help! Everything went well and smooth great visit and worked with me on purchasing a Jeep Wrangler. Both Tate and Dustin was very nice and a great help! More
Factory recall in Service Dept Scheduled a 10am appointment on Saturday for a factory recall that only takes approximately 1 hour to complete. After checking every hour on the hour. Scheduled a 10am appointment on Saturday for a factory recall that only takes approximately 1 hour to complete. After checking every hour on the hour...they finally finished my service at 2:30pm. They serviced several other vehicles before mine...and I had a 10am appointment! This is unsatisfactory!! If you cant handle appointments on Saturday... DO NOT schedule them! The service department needs help! More