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Fowler Dodge
Oklahoma City, OK
654 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 654 reviews
September 05, 2018
Great Experience Jacob was very helpful in assisting us while we looked at the Jeep Wrangler. Our main focus was to be able to test drive the Jeep. It was a very co Jacob was very helpful in assisting us while we looked at the Jeep Wrangler. Our main focus was to be able to test drive the Jeep. It was a very comfortable ride and had great performance on the drive. We will definitely consider a Jeep for future purchase. Thank You Jacob for all of your help and answering our questions! S and L More
by S and L
Employees Worked With
Jacob Ivey
September 03, 2018
Terry 300 ceramic gray. Day 2 Day 2 Saturday. Waited for the manager to call me after his 11:00 am daily meetings. He was to discuss with the management team on how to help solve Day 2 Saturday. Waited for the manager to call me after his 11:00 am daily meetings. He was to discuss with the management team on how to help solve the issue with my car. Of course he never called, so around 2:00 my wife called the dealership and described the manager to the receptionist and requested to speak to him. Turns out the receptionist told "Curtis" that my wife gave her a cursing. Pretty sure if you got a cussing from my wife, everyone around would know it. She gets loud and won't hold anything back. Didn't happen, I was there and heard the conversation. Check the recording that the dealership states it makes when you call. Curtis returned the call and stated it was discussed and shot down by the manager running the meeting. A tank of gas and a key in the mailbox is all they would do. Stated again that it can't cost the dealership money to bring my key to me as requested. Was not willing to do anything else. Tuesday would be the easiest a key would be available. If I was betting, Curtis didn't even mention it in the meeting. This is the same thing he told us at delivery of the car when he took the "butt chewing" as stated by Curtis for someone else's mistake, We didn't want to chance the key being lost or delivered to someone else, so we asked for the key to be brought to us. Thought it was the least they could do. Curtis again stated it would be mailed not hand delivered. Wasn't going to deliver it that's why they have mail. After the first post hit the internet, the internet manager called. Nice guy, named Stephen called us and opened up a whole new can of worms. Disclosed the cars was previously sold to another couple and returned after having it for several days. Explains why the car had 800 miles. Not a dealer transfer or service department loan. What? As we originally asked, "has this car been previously sold" and now find out we were lied to by the management, even a sicker feeling we have for the dealership. We parked the car in our driveway and haven't moved it since we drove it home. As stated previously, at the delivery of our new car the salesman could not find the second key. This was the only "NEW" Chrysler 300 they had in stock. We asked several times... Has the vehicle had been used? The manager covered up the truth and knew the new car was previously sold and not " loaned out by the service department" with both sets of keys. Stephen stated the car vin number would be registered for 7 years worth of oil changes. Stephen was to discuss the situation further with the general manager and Curtis and call me back. It's noon on Monday and still no return call. The car was previously sold, pretty sure that makes it used. When previously sold it should at least have a dealer tag and sold the second time as used. Still a sick feeling. Afraid to drive the car. Where is the second key? Where did my new car feeling go? Apparently it wasn't cleaned or checked on return as we found the evidence of others in our "NEW CAR" Two hours away from the dealership and we'll have to go back to get another key made. What would you do? More
by Terry 300 ceramic gray
Employees Worked With
Curtis,
September 02, 2018
Excellent!! Very freindly and courteous. Best experience I have had buying a car. I would definitely recommend buying a new or used car from this dealership. Very freindly and courteous. Best experience I have had buying a car. I would definitely recommend buying a new or used car from this dealership. More
by Sherwood
Employees Worked With
Emily
August 30, 2018
Great Experience Bought a used Jeep from Fowler and they are really helpful. We didn't feel pressured at any time and our family ended up buy three vehicles that nigh Bought a used Jeep from Fowler and they are really helpful. We didn't feel pressured at any time and our family ended up buy three vehicles that night. Al W. was an awesome salesman. More
by Ktorres
Employees Worked With
Al Weigel, Curtist, Marques and Josh
August 27, 2018
Drawn out It took a while to settle on the right price but we were finally able to get the price we were looking for and get a new vehicle It took a while to settle on the right price but we were finally able to get the price we were looking for and get a new vehicle More
by Jfrie
Employees Worked With
Chauncey lee
August 26, 2018
Best Truck Deals in Oklahoma! Went to many dealerships across Metro Okc and Yukon. As Far as Msrp for a new truck, they will beat any dealership out there. Customer service is seco Went to many dealerships across Metro Okc and Yukon. As Far as Msrp for a new truck, they will beat any dealership out there. Customer service is second to none and they will work to find you the right truck..Thank you Homer and the entire Fowler Staff! More
by RickC
Employees Worked With
HOMER
August 23, 2018
Disappointed August 7, I left my 2014 Ram pickup for repairs. The factory recall U61 PCM update, problem with the radio, and intermittent starting issues were the August 7, I left my 2014 Ram pickup for repairs. The factory recall U61 PCM update, problem with the radio, and intermittent starting issues were the repairs needed. August 14, I was told my truck was fixed and ready to go. August 16 AM, the starting issues happened again. After calling the service dept.,I left the truck again that evening. The next morning when the repair status was checked on, nobody there knew anything about it. My wife gave permission the truck could be taken to another dealership to be checked. It was fixed in a couple of days. This afternoon, August 23, I found 2 sheets of paper dated 8/7/18 5:27 PM with my truck description and VIN showing wheel alignment failed (right front) and tire health marginal (4/32in.-6/32in.) This service was not requested and is not on the paperwork I got August 14. I'm not sure why I was not told about this problem. These papers were in the door pocket of the front passenger side. Today is the first day we have used that door since several days prior to 8/7/18. More
by confused
Employees Worked With
Wende Emerson, 2 others,8/16/18, don't recall names,
August 20, 2018
Comfortable and friendly atmosphere, glad we were able to come here, enjoyed the experience and would recomend this place to everyone we know and that is looking and friendly atmosphere, glad we were able to come here, enjoyed the experience and would recomend this place to everyone we know and that is looking for a vehicle More
by Gweny
Employees Worked With
Ethan Manly
August 18, 2018
An amazing experience!!!!! Mitch and Al we’re both amazing to me!! They got me into the car that I wanted absolutely no problems or headaches! They explained everything just th Mitch and Al we’re both amazing to me!! They got me into the car that I wanted absolutely no problems or headaches! They explained everything just the way it was and Al took the time to show me my new car inside and out all it can do even though it was after their time to go home! Plus a major storm was going on to top it all off. That didn’t stop them on this sale!! I was treated like a king!! I will and have been telling people and giving this dealership a well deserved 5 stars!! David Koehn More
by David koehn
Employees Worked With
Al and Mitch
August 16, 2018
Easiest car buying experience ever. I called and asked about a new JL rubicon. Steve told me they just unloaded the exact one I was looking for. I drove up from Norman and of course I bo I called and asked about a new JL rubicon. Steve told me they just unloaded the exact one I was looking for. I drove up from Norman and of course I bought it. Everyone there went out of their way to get the numbers where I wanted them. Steve was awesome. I’d throw back a cold one with him any day. More
by Rubicon71
Employees Worked With
Steven Dowdy
