Fowler Dodge
Oklahoma City, OK
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My Trail Hawk From my purchase of the 2017 Jeep Cherokee Trail Hawk to the last maintenance visit, Fowler Dodge, Chrysler Jeep, has been top notch. Every maintenan From my purchase of the 2017 Jeep Cherokee Trail Hawk to the last maintenance visit, Fowler Dodge, Chrysler Jeep, has been top notch. Every maintenance visit I receive prompt, courteous and professional service. My last visit was for oil change, rotate tires, align four wheels, service fuel system and service the air conditioner. It only took 2 hours. Service advisor David Alvarado, was promptly at my window when I pulled in. We discussed my desires and invited me for coffee in the wait area. He informed me of scheduled maintenance due while I waited. I gave him permission to continue and before I knew it the work was finished. David came and got me and he had a crew wash my car. This is a fine dealership from sale to service. More
Bad service on everything Not good service I got a used car with tires that ain’t good.. some people taht works there are so rude.. I will never go back there.. they just care Not good service I got a used car with tires that ain’t good.. some people taht works there are so rude.. I will never go back there.. they just care for them to see car but they don’t care bout the customer More
Ram 2500 Dealer did what they said they would do, no hidden surprises. Answered all my questions. We’re not overly pushy. Buying experience was a good one. Dealer did what they said they would do, no hidden surprises. Answered all my questions. We’re not overly pushy. Buying experience was a good one. More
Service Dept. The service dept at this dealership is outstanding! I have referred many to get all there service and warranty work done here. David is an outstandi The service dept at this dealership is outstanding! I have referred many to get all there service and warranty work done here. David is an outstanding service manger and Justin is the only tec I will let touch my vehicle. If your reading this review, give David a call today to set up your next oil change or any vehicle issues you may be experiencing, he will take care of you! More
BEST/MOST HONEST DEALER EVER!!!! Aaron was an outstanding salesmen who was customer service oriented, an expert on all vehicles in stock, answered all my questions intelligently, very Aaron was an outstanding salesmen who was customer service oriented, an expert on all vehicles in stock, answered all my questions intelligently, very friendly, and easy to work with. After I bought the vehicle, he spent over an hour with me explaining my vehicles features and answering all of my questions! Curtis (General Sales Manager) also did a great job working with my on finding the exact vehicle I wanted at a great price point. He was honest, up front, and easy to negotiate with. Mitch (Sales Director) stepped in after the Dallas Dodge Dealer backed out of their deal to deliver my Jeep to Fowler I was supposed to buy. Mitch was able to take a very confusing situation, find another vehicle in Fowler's inventory with the same features (actually had few more features) and was very transparent during the entire process! I was shocked at how open and honest Fowler was during the entire experience. Fowler is the most honest dealer I have done business with in my 24 years of car buying. I will buy any and all future Dodge/Jeep vehicles from Fowler from here on out. It is hard to find a dealer who is honest and works hard to get you the car you want at a price you can actually afford. All the other dealers I have dealt with will say anything to get you in the door, and when you get there, they say "sorry, but..." Very happy with my Jeep Limited and the overall car buying experienced I received at Fowler Dodge...recommend anyone buying a new car get it from Fowler in Midwest City off from I240!!! Thank you all for such a great experience!!!!!!! More
Thank You Fowler Dodge After being at another dealership from 8am to 5pm negotiating the purchase of a 2018 Jeep Sahara I had given up hope. Negotiations had broken down an After being at another dealership from 8am to 5pm negotiating the purchase of a 2018 Jeep Sahara I had given up hope. Negotiations had broken down and I had discovered the other dealership was trying to include additional fees in my financing, I ended up leaving without the Jeep and heading to Fowler Dodge... Best decision I could have made. Upon arriving at Fowler I was warmly greeted by Shawn Ponds. I discussed the events experienced at the other dealership and made it clear what I was looking for and that I did not want to spend what remained of the day trying to purchase a Jeep. Shawn ensured me that Fowler operated with integrity and provided full disclosure throughout the process of the purchase, he was not wrong! Shawn took the time to go over everything that I was looking for, including trade in value, pricing, monthly payments, make, model, vehicle features, and even size of the engine. Shawn provided exceptional customer service and I ended up spending less than 2 hours at Fowler and walked away with a fully loaded brand new 2018 Jeep Sahara. Looking back on the experience I should have went to Fowler first, I could have spent less than 2 hours purchasing my new vehicle and the rest of the day enjoying my Saturday. I would like to thank Shawn and his team for making me feel comfortable and assisting me in making my car buying experience exceptional. Shawn turned an absolutely terrible day into a great experience. I will continue to go to Fowler Dodge for all of my vehicle needs in the future! More
Service Nightmere As the title says Service Nightmere. Almost 3 weeks they had my Jeep and one of the main reasons it went for still isn’t fixed. They say that it’s mak As the title says Service Nightmere. Almost 3 weeks they had my Jeep and one of the main reasons it went for still isn’t fixed. They say that it’s making “normal” Jeep noises. I find it difficult to believe that an engineer would purposely design a vehicle to make loud suspension noise in the front end. Will not use this dealership for anything else More
Vehicle repair Antonio, David, and heather did a great job of working with me. I will be returning to this dealership for any future needs. I would urge you to use t Antonio, David, and heather did a great job of working with me. I will be returning to this dealership for any future needs. I would urge you to use this dealership as I have used David Stanley Dodge and they were terrible. The switch has been seem less and easy. More
Awesome It was verynpleasant. The sales man was very knowledgeable and easy to work with. The dealership was very clean and professional . This is my second v It was verynpleasant. The sales man was very knowledgeable and easy to work with. The dealership was very clean and professional . This is my second vehicle purchase from there . Thanks More
Great! JR Garcia was very informative and answered all questions I had! Made our buying process smooth and enjoyable. Would recommend this dealership over an JR Garcia was very informative and answered all questions I had! Made our buying process smooth and enjoyable. Would recommend this dealership over and over. More