1,112 Reviews of Century Chevrolet - Service Center
Cody was very helpful and was a pleasure to work with Cody was a lot of help compared to others at other shops in town. Who were either afraid of,or the job wasn't worth there time. They replaced my car a Cody was a lot of help compared to others at other shops in town. Who were either afraid of,or the job wasn't worth there time. They replaced my car antenna and the bracket that held it. Also replaced the trunk carpet where it was supposed to be that another mechanic at another repair shop left for me to do. Thank you Cody and all the staff.. More
Stay away! I bought my truck new from Century. I recently brought it in for a Allision transmission service AND an oil change. Part of the oil change includes th I bought my truck new from Century. I recently brought it in for a Allision transmission service AND an oil change. Part of the oil change includes the multipoint inspection ($99 for the oil change alone). Two days after the service, my serpentine belt snapped while driving on a family trip doing 75 MPH. Loosing steering and brakes going that fast was terrifying and extremely dangerous. Upon checking the belt (after unwrapping it from around the fan), I saw that it was old, dry and very cracked. Obviously they did not perform the multipoint inspection as that would have identified the old, brittle belt. This ended up costing me $435 to fix including a tow to a auto repair shop, repair and a lost day of vacation. Thanks Century for your expensive lack of service. UPDATE: After GM / Chevy Customer Assistance contacted me to get more information, I stand by the above review. Century states they performed a multipoint instpection, but have no record of this to provide to me or GM Customer Assistance personnel. They also claim that the inspection would not have identified a dry cracked belt and this could have happened anytime. In Summary - Century Chevrolet is a horrible dealership and really could care less about their customers. STAY AWAY!!!! More
Very good! Tom was very courteous,knowledeable,and gave good service.The service on my vehicle was prompt and complete as per my request. A good dealership and Tom was very courteous,knowledeable,and gave good service.The service on my vehicle was prompt and complete as per my request. A good dealership and personal! More
Sent away I got an email that told me I had two complimentary oil changes, but when I went to the service center they did not honor the email and said it was a I got an email that told me I had two complimentary oil changes, but when I went to the service center they did not honor the email and said it was a mistake so I had to pay for the oil change. On my way home the tire pressure system put out a signal. When I went back to have them reset the system they told me they don’t work on Hondas (even though I bought it there) and sent me away saying go to a Honda dealer. They didn’t tell me where the closest one was, they just said they couldn’t do it because they would need a special tool. When I got to the Honda dealer the mechanic just leaned in the door and held a button down for three seconds and it was fixed. I will never go back there again for service, because I got lied to, brushed off and sent away More
Tahoe Repairs Overall service was average, Cody did his job however he was not at all friendly, extremely dry and did not display or conduct himself in a manner con Overall service was average, Cody did his job however he was not at all friendly, extremely dry and did not display or conduct himself in a manner conducive to be in a customer service position. Cody would certainly benefit from client interaction training. More
Prompt and fair price John Hobart is great. He understands your customer needs and works hard to meet them. My vehicle service was completed on time and the price was fai John Hobart is great. He understands your customer needs and works hard to meet them. My vehicle service was completed on time and the price was fair. Having had many vehicles and little trust in dealership work I have been pleasantly surprised. More
cody was awesome the dealerships limited shuttle service not The dealers unwillingness to shuttle customers to Boulder cost me an extra $40 in ubers. I spent close to $1k and there was no chance of a shuttle or The dealers unwillingness to shuttle customers to Boulder cost me an extra $40 in ubers. I spent close to $1k and there was no chance of a shuttle or loaner. seems like corporate is less concerned with happy customers and more concerned with max profits (saving $3 on gas and driver time). Might not go through that hassle next time. More
Bringing Chevy Bolt in for update I thought that the service department was friendly, efficient, and provided the service that I needed (recall work) for my new Chevy Bolt. I did not I thought that the service department was friendly, efficient, and provided the service that I needed (recall work) for my new Chevy Bolt. I did not purchase my Bolt through Century but they provided the service for my car with no problems. More
Excellent service! Thanks Cody for getting my car in, serviced, and back out again in no time. While I waited, got some work done then I was back on the road again. Thanks Cody for getting my car in, serviced, and back out again in no time. While I waited, got some work done then I was back on the road again. See you again for my next service. Brenda More
Service Tom in service has always taken good care of me. He has always been fair on price, explains what service is upcoming and shakes your hand, which is ra Tom in service has always taken good care of me. He has always been fair on price, explains what service is upcoming and shakes your hand, which is rare in this day and age. More