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1,112 Reviews of Century Chevrolet - Service Center
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August 31, 2018
Do not return phone calls. I was very satisfied with the actual work done. I have no complaints about that! I was not happy with the service department. The car took a week t I was very satisfied with the actual work done. I have no complaints about that! I was not happy with the service department. The car took a week to repair and I as warned about this before I dropped it off so that was not my issue. I called to check up on my repair and no one ever answered the phone the four or five times I tried to call. I left messages and no one returned my calls. When I got my car back it was dirty. It was covered with water spots and some sort of stringy adhesive, the inside was not clean. I had left the car in immaculate condition. I had cleaned and vacuumed it before I brought it in. I had to wash the water spots off the windows so I could see. The stringy residue was cleaned off easily but something I should not of had to do. Very disappointed in how I got the car back. More
by wpalmer777
Verified CustomerEmployees Worked With
Kirby Rodgers, Stephanie Ledoux, Alex Roberts
August 30, 2018
Quick, reliable Always glad to have their expertise and reliable staff keep an old truck running, and almost always able to get an appointment on short notice. Always glad to have their expertise and reliable staff keep an old truck running, and almost always able to get an appointment on short notice. More
by mcwright14023
Employees Worked With
John Hobart
August 30, 2018
Excellent Work - prompt service I was able to get my truck in within two days of request and was able to pick my own appointment time. Service agent was knowledgeable and friendly. I was able to get my truck in within two days of request and was able to pick my own appointment time. Service agent was knowledgeable and friendly. Mechanic did very professional work and vehicle was ready when promised. More
by FBK9NEWT
Employees Worked With
Cody Mortus
August 29, 2018
Tall Tom is the Man! Yup, Tall Tom is the Man! As long as he is at Century my Silverado won't see another service provider. Honest, fair and trustworthy. Yup, Tall Tom is the Man! As long as he is at Century my Silverado won't see another service provider. Honest, fair and trustworthy. More
by mksweet
Employees Worked With
Tom Ricicki
August 29, 2018
Fixed the Rattle! The drivers side vent on my Trax had a vibration/rattle since it was new. John ordered a new vent and that seems to have fixed the problem. I've be The drivers side vent on my Trax had a vibration/rattle since it was new. John ordered a new vent and that seems to have fixed the problem. I've been waiting to see if it returns but so far so good! Also, I really appreciate the shuttle service. More
by jg
Employees Worked With
John Hobart
August 28, 2018
The service lady was really helpful knowledgeable friendly Waiting room was clean drinks were available plenty of light. Service Agent made the trip worthwhile Let me know about my tires and other service Waiting room was clean drinks were available plenty of light. Service Agent made the trip worthwhile Let me know about my tires and other services I need More
by deherreracowboy
Employees Worked With
Amy Archuleta
August 27, 2018
Frustratingly late On several occasions I have made appointments a week or more in advance. At the time of appointment communicating what time I need to pick up the veh On several occasions I have made appointments a week or more in advance. At the time of appointment communicating what time I need to pick up the vehicle by. This is always acknowledged as 'no problem'. On the day I drop off the vehicle early in the morning I reaffirm the latest pick up time and it is always 'no problem'. This dealership has never come through. A recent example - dropped off car at 8am for oil change and to replace tail light. Agreed upon pickup time was 4pm. Upon arriving at 4pm I learned that had not even commenced any of the work and I had never received a call during the 8 hours the vehicle was sitting there that there was an issue with timing. On a very POSITIVE note - the service desk people are highly professional, very friendly, and very apologetic and sympathetic in these cases. They really bend over backwards to try to make you feel better but at the end of the day the service department is seemingly not able to perform in timely fashion for even the simplest items. More
by superg33
Employees Worked With
Tom Ricicki, Khalid Bushaala, Amy Archuleta, Cody Mortus, Rachel Ellison
August 27, 2018
Oil change and multipoint inspection Appointment was on time. The oil change was fast and the inspection was thorough. The service needs were outlined concisely, some were minor and ot Appointment was on time. The oil change was fast and the inspection was thorough. The service needs were outlined concisely, some were minor and others were more near term. More
by CALPOLYCHE
Employees Worked With
Jesse Torres
August 25, 2018
Worst Experience ever Paid 3500 to get my chevy cobalt fixed...just to have to take it back multiple times...said first time cracked heater...charged 1500 ...second time bu Paid 3500 to get my chevy cobalt fixed...just to have to take it back multiple times...said first time cracked heater...charged 1500 ...second time busted water pump...an additional 1500...then these dumbasses didn't put the motor mounts on properly. It wasn't even screwed into place. Needless to say i sent my brother in law to speak with the supervisor. He had nothing to say but apologize!? Hmmm...i can see my safety and LIFE were not their priority instead just a quick buck. We will never again go back there to service another vehicle again. More
by Isaiah2005
Employees Worked With
Mike Surd
August 24, 2018
Fast and helpful service Brought my Spark EV in for a recall and they handled it while I was waiting. Software was updated and they did a courtesy multi-point inspection, whi Brought my Spark EV in for a recall and they handled it while I was waiting. Software was updated and they did a courtesy multi-point inspection, which was a nice plus. More
by Luke58
Employees Worked With
Amy Archuleta, John Hobart
