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1,112 Reviews of Century Chevrolet - Service Center
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September 26, 2018
Awesome as Always I have only ever taken my Camaro here for service and maintenance and it is always a positive experience! Friendly staff and excellent service. Than I have only ever taken my Camaro here for service and maintenance and it is always a positive experience! Friendly staff and excellent service. Thank you! More
by vernsart
Verified CustomerEmployees Worked With
Matt Ricicki
September 26, 2018
Oil change, rotate tires and add air to the tires 1. Dropped the car off at 12:20 without an appointment for an oil change. 2. Tech asked if I wanted tires rotated as well, which I did and to add a 1. Dropped the car off at 12:20 without an appointment for an oil change. 2. Tech asked if I wanted tires rotated as well, which I did and to add air. 3. I asked if there would be any issues having this completed by 5. 4. Tech said it will be ready by 5. 5. I arrived at 4:40 6. Tech was not sitting at desk, had to wait until 4:45. 7. As tech was walking by his desk, he said it wasn't ready yet as other cars were put first since they had appointments. 8. I waited in the waiting room until 4:55 and then approached the tech again. 9. He stated that they were just now putting oil in and he would let me know when it was done. I said I would be in the waiting room and to let me know when it was done. 10. About 6 PM I went back to inquire about my car. 11. Only 2 techs remained. I asked about my tech and was told he left at 5.00. I inquired about my car and was told it was done (was actually in the bay. 12. I was told there would be no charge as I shouldn't have had to wait that long. I inquired about the tire rotation and filling the air, and was told that it was on the slip as being completed. 13. I drove away and my tire pressure still says 32/32/26/24. Obviously my tires were not filled, so do I honestly know if my tires were rotated. 14. There was greasy prints all over the driver door. This is now the 2nd time I have not had a good experience. I have brought my car in 2009 and have always used Century for service. This last year I have to say I never feel like my business is appreciated. Not sure if I will come back. More
by cklemmetsen
Employees Worked With
Not sure who my tech - I could assume John as there isn't a picture.
September 25, 2018
Positive experience. They take good care of me and my vehicle. John in service really goes out of his way for his customers and takes care of their vehicles needs. That's They take good care of me and my vehicle. John in service really goes out of his way for his customers and takes care of their vehicles needs. That's why I go back for my car maintenance. Thank you. More
by tapa717
Employees Worked With
Alex Roberts, John Hobart
September 24, 2018
Fair price and on time delivery also quality. Service very knowledge and explain what need to be done with the vehicle. Fair price and on time delivery. Vehicle was clean and done a quality job. Service very knowledge and explain what need to be done with the vehicle. Fair price and on time delivery. Vehicle was clean and done a quality job. More
by REXSAR52
Employees Worked With
Matt Rickicki
September 24, 2018
They did more than anticipated Took the vehicle in for 2 things and once it was finished and picked up discovered they doubled what they were supposed to do. Nice to see that the co Took the vehicle in for 2 things and once it was finished and picked up discovered they doubled what they were supposed to do. Nice to see that the company did more and they took their time to get it right. More
by JSSwartz
Employees Worked With
Tom Ricicki
September 24, 2018
Very happy Fast and courteous. Also clean, with good communication. Nice waiting area with wifi and coffee. Will definitely be bringing my car back when it needs Fast and courteous. Also clean, with good communication. Nice waiting area with wifi and coffee. Will definitely be bringing my car back when it needs service again. More
by LoveMyBolt
Employees Worked With
Tom Ricicki, Alex Roberts, Cody Mortus, John Hobart
September 24, 2018
Oil change Pretty much a basic oil change. I like the dealership, I like the service techs and I actually have made a wonderful friendship with another customer Pretty much a basic oil change. I like the dealership, I like the service techs and I actually have made a wonderful friendship with another customer as we chatted in the waiting area. More
by suebecker2001
Employees Worked With
John Hobart
September 21, 2018
Steady Eddie They said it might take 90 minutes, and they got me in and out in 45. Great service and a good group of service managers. They said it might take 90 minutes, and they got me in and out in 45. Great service and a good group of service managers. More
by dperrett3
Employees Worked With
Alex Roberts, Cody Mortus
September 21, 2018
Silverado steering assist problem Although it took several attempts to repair my vehicle, they were persistent and the problem has been corrected. The employees were very patient with Although it took several attempts to repair my vehicle, they were persistent and the problem has been corrected. The employees were very patient with me and listened to my concerns. After speaking with a manager,I am more than pleased with the outcome. More
by charles.johnson5
Employees Worked With
Tom Ricicki, Jay Frank
September 20, 2018
Great customer service What a great experience .. the wait times for an oil change were longer than expected .. Cody and Jay the GM took care of me and cleaned up my car as What a great experience .. the wait times for an oil change were longer than expected .. Cody and Jay the GM took care of me and cleaned up my car as well as fixed a nail in my tire .. I have a Camaro SS and it’s my baby .. they cared about her just as much as I do !! More
by Jen.dow
Employees Worked With
Jay Frank, Cody Mortus
