Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,112 Reviews of Century Chevrolet - Service Center
Sort by
December 10, 2018
Prompt Service Cody was friendly, courteous and very informative regarding my vehicle warranty. I stayed and waited for my vehicle and appreciated the promptness of Cody was friendly, courteous and very informative regarding my vehicle warranty. I stayed and waited for my vehicle and appreciated the promptness of the service (maybe a little less than the time promised). The waiting room was nice as well. More
by Quasair5
Verified CustomerEmployees Worked With
Cody Mortus
December 09, 2018
Power steering fluid leaking after repair Technician found a low fluid level due to a leaking power steering line. Invoice indicates “replace power steering pump pressure hose assembly. Toppe Technician found a low fluid level due to a leaking power steering line. Invoice indicates “replace power steering pump pressure hose assembly. Topped off fluid level and bleed power steering free of air.” Now I have power steering fluid on my garage floor because the repair appears to have not been done correctly. Made another appointment to have it fixed. What an inconvenience... another day without my vehicle. More time spent at the dealership. Nice stained garage floor. More
by Dmc121485
Employees Worked With
Tom Ricicki
December 07, 2018
Piece of cake I brought my car in at the appointment time. Talked to Tall Tom to explain the extra problem I was having in addition to the service. Was out of there I brought my car in at the appointment time. Talked to Tall Tom to explain the extra problem I was having in addition to the service. Was out of there in 30min. It was perfect. More
by Jckemmerli
Employees Worked With
Tom Ricicki
December 06, 2018
Professional and on time I made my appointment on line. I was greeted warmly and was given an opportunity to explain purpose of visit. The service manager inspected my vehic I made my appointment on line. I was greeted warmly and was given an opportunity to explain purpose of visit. The service manager inspected my vehicle and readied it for service. 30 minutes after my appointment the service was completed. More
by ejleins
Employees Worked With
I don't recognize any of the names above
December 01, 2018
Recall and onstar repair Just brought in for recall and a problem with onstar. They did update me on what was needed per the service calendar per miles on vehicle. They were Just brought in for recall and a problem with onstar. They did update me on what was needed per the service calendar per miles on vehicle. They were not high pressure when I said no. Experience was very nice. The only problem is I was told not to schedule service through the app since they do not get the information for reason for the service call. More
by realbgfoot.wa
Employees Worked With
Cody Mortus
November 30, 2018
Above and Beyond Made a mid-afternoon appointment for a routine oil change and tire rotation. Service discovered a recall issue and said they would try to handle it th Made a mid-afternoon appointment for a routine oil change and tire rotation. Service discovered a recall issue and said they would try to handle it the same day. They not only handled the recall issue, but got the other maintenance items done ahead of schedule. More
by evilotto74
Employees Worked With
Frank
November 30, 2018
Great Service! Stopped by in the early afternoon to have my first free oil change and tire rotation done on my 2018 Equinox Premier. John Hobart got me right in Stopped by in the early afternoon to have my first free oil change and tire rotation done on my 2018 Equinox Premier. John Hobart got me right in and also informed me of a recall on my vehicle. He got that taken care of as well. I was out of there before I could finish going though a Sports Illustrated Magazine. He is the best Service Person that I have ever dealt with. Very pleased! More
by res1044
Employees Worked With
John Hobart
November 30, 2018
Thermostat Issue I had a thermostat issue which was covered under warranty. During the repair I had a loner and they called to update me every step of the way. Great s I had a thermostat issue which was covered under warranty. During the repair I had a loner and they called to update me every step of the way. Great staff and work. More
by Jsharla
Employees Worked With
Jessie
November 30, 2018
3 weeks and returned with almost no oil I brought my Chevy volt in due to a battery malfunction. After 20 days in the shop, it was returned. I drove less than 10 miles before receiving an I brought my Chevy volt in due to a battery malfunction. After 20 days in the shop, it was returned. I drove less than 10 miles before receiving an error regarding engine oil pressure. Upon checking, there was almost no oil left. I had to have the truck towed back to the shop. I believe the vehicle has oil when it was initially brought in, and it was not replaced after being drained during repairs. More
by Nick.Schwarzentraub
Employees Worked With
I worked with Jesse Torres. However I believe the poor service was not due to him, as he did not work on the car itself.
November 29, 2018
Traction control We took a work truck in on Wednesday before thanksgiving. We were aware that work would not start until Friday. We really were hoping to get the truck We took a work truck in on Wednesday before thanksgiving. We were aware that work would not start until Friday. We really were hoping to get the truck back on Monday night or Tuesday. We paid for a diagnosis thinking it would tell them what it need but i guess not. We did not get the truck back till Wednesday because they said they need to get more parts. what was the diagnosis for. We kind of feel like they were just throwing parts at it till the lights went off. I cant believe a tech spent 32 hours or more that problem. he would not survive. More
by Work truck
Employees Worked With
Cody Mortus
