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1,109 Reviews of Century Chevrolet - Service Center
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December 27, 2018
Awesome management. Codi however has an attitude everytime Lucky for everyone but Codi. This is an A+ service center. Not sure why they keep one bad apple around but he needs to work on his customer service. S Lucky for everyone but Codi. This is an A+ service center. Not sure why they keep one bad apple around but he needs to work on his customer service. Service Manager is an amazing guy!! Dealt with Codi 2 times now and both times he talked to me with a real short and negative attitude. Hope I get John next time as he is a very nice person to do business with. Would recommend century Chevrolet and also have in the past to anyone looking for honest and follow through service. More
by Trefrenst
Verified CustomerEmployees Worked With
Tom Ricicki, Alex Roberts, Cody Mortus, John Hobart
December 27, 2018
Lack of attention to detail Recently I experienced a third consecutive service visit where a lack of attention to detail led to something under the hood of my 2016 Duramax hood t Recently I experienced a third consecutive service visit where a lack of attention to detail led to something under the hood of my 2016 Duramax hood that shouldn't have been there. During the first oil change it was an empty oil quart. During the second service visit it was an oil funnel and a giant wad of insulation right on top of my engine compartment as well as forgetting to fill the DEF (but still charging for it). This last time one of the weather stripping pieces had come loose somehow during the oil change and rather than fixing it, it was just slammed in between the hood and body. When I went to pick up the truck, there was about 6" of weather stripping just sticking out of the hood. Shame on me for letting this happen three times. My confidence in proficiency of more complicated work is low given all the issues experienced during a simple oil change. I'll be looking to take my service and future purchases elsewhere. More
by CAL
Employees Worked With
Tom Ricicki
December 27, 2018
Nice quick work My 2014 Silverado truck was serviced and repaired regarding a power brake issue. I had it towed in at 7am as I felt unsafe driving it. The service dep My 2014 Silverado truck was serviced and repaired regarding a power brake issue. I had it towed in at 7am as I felt unsafe driving it. The service department took the truck in without me present and communicated with me regularly. After confirmation that the truck's brakes vacuum power booster was an issue (a pending recall in my opinion) they gave me a next day completion timeline. Later that same day they called and informed me that he vehicle would be ready the same day late evening, which I took advantage of and had a safe drive home. Nice to have that quick an experience. More
by Chevy TM50
Employees Worked With
Cody Mortus
December 25, 2018
Continued great service We’ve been doing business with Century for many years now and only drive Chevy vehicles. John Hobart is the best in the business and we recommend hi We’ve been doing business with Century for many years now and only drive Chevy vehicles. John Hobart is the best in the business and we recommend him highly. More
by bbailey24
Employees Worked With
John Hobart
December 24, 2018
Poor Service A. The Way Around They had my car for a week. I do not believe they started troubleshooting it for three days. I had to show them how to override it to shift it out of They had my car for a week. I do not believe they started troubleshooting it for three days. I had to show them how to override it to shift it out of park so they could get it into the shop to start working on it. After 2.5 hours of troubleshooting, over 100 error codes, they replaced a Body Controll Module and had to reprogram it 3 times. The last time, they were trying to get me to pay for extra services because it was pulling hard to the right. Which it was not doing when I dropped it off. I had trouble getting ahold of Service about every time I called there. It would go to voicemail after being transferred to Service. I actually went down to the Dealership three times to check on it as I could not reach them on the phone. When I went to pick it up and pay, I heard another service person take a call and tell the person on the phone, that with all the problems they were experiencing, it was probably the Body Control Module. So I paid for 2.5 hours f troubleshooting, when another service Representative had an idea just by the description his customer was giving him. I feel taken cheated/taken advantage of. More
by Halo_josh
Employees Worked With
Cody Mortus
December 22, 2018
Service dept. When I leave my car for service they take very good care of me and keep me appropriately updated My only negative is their phone system is terrible. When I leave my car for service they take very good care of me and keep me appropriately updated My only negative is their phone system is terrible. I called multiple times to make an appointment and was sent to voicemail which was never returned. I had to go in person to get my car in. John Hobart gave me his card so I can reach him directly. More
by Tammie123
Employees Worked With
John Hobart
December 21, 2018
Friendly easy and quick Cody was awesome! Will come back again and would recommend anyone too as well. Happy holidays to the whole crew and management. Thanks again and wll b Cody was awesome! Will come back again and would recommend anyone too as well. Happy holidays to the whole crew and management. Thanks again and wll be back sson. More
by debbiedoo1974
Employees Worked With
Cody Mortus
December 20, 2018
Great Always professional as well as friendly recommended to many friends When buying our new car they all made it easy, painless and listened to want we Always professional as well as friendly recommended to many friends When buying our new car they all made it easy, painless and listened to want we wanted. Chris is AWESOME!!!!!!!!!! More
by jodyzilk1
Employees Worked With
Chad Jones, Tom Ricicki, Chris Ellerbrock
December 19, 2018
service and recall I brought my wife 2006 solstice for a oil change, the service tech told me about a recall on the car, it just took another houri was happy to get it d I brought my wife 2006 solstice for a oil change, the service tech told me about a recall on the car, it just took another houri was happy to get it done More
by Cjn4355
Employees Worked With
Cody Mortus
December 18, 2018
Very helpful and caring service department Jeremy Wyckoff was great. He made us feel like Century Chevrolet cared about our problem. He was very helpful and went beyond our expectations to help Jeremy Wyckoff was great. He made us feel like Century Chevrolet cared about our problem. He was very helpful and went beyond our expectations to help get our suburban back running like new. More
by Gonzo388
Employees Worked With
Jeremy Wyckoff
