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1,113 Reviews of Century Chevrolet - Service Center
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January 11, 2019
Horrible. Why won't you allow a 0 rating Hit my head onyoue garage door as I was leavung( your sensor must not be working properly). I was bleeding quite a bit and asked your service rep wher Hit my head onyoue garage door as I was leavung( your sensor must not be working properly). I was bleeding quite a bit and asked your service rep where the bathroom was to clean up. He was nice enough to bring me some bandaids. I came out and asked him to make sure he told his manager what happened in case i needed stitches (i did not). He told me he told the setvuce manager. My servivs took 20 minutes longer than i was told. When I went to the desk I was told I was getting 30% off. No apology and the door was still in service. Protocal would be to shut it down until a servce person checked the sensors. I asked to talk to someone over the service manager sunce he obviously did not care that I was hurt. Instead he came out. After I asked he comped the oil change and apologized. Did the door ever get fixed? More
by Rperr31
Verified CustomerEmployees Worked With
John Hobart
January 10, 2019
Took to long but they made it up to me. Took way to long but they gave me a discount and apologized. Tom is always great to work with, he is honest and very helpful. Took way to long but they gave me a discount and apologized. Tom is always great to work with, he is honest and very helpful. More
by Tschlueter
Employees Worked With
Tom Ricicki
January 09, 2019
Spectacular service Just wonderful service and John was spectacular. I can always trust this dealership for honesty and wonderful service. . Quick oil change and Centur Just wonderful service and John was spectacular. I can always trust this dealership for honesty and wonderful service. . Quick oil change and Century Chevy is spectacular. They got the part for my sun visor quickly. More
by CKKEEP
Employees Worked With
John Hobart
January 08, 2019
Professional experience Jesse is a total professional from the moment when we walked into the service center late Friday night (I was surprised they were open late) until he Jesse is a total professional from the moment when we walked into the service center late Friday night (I was surprised they were open late) until he got us back on the road Monday afternoon. He even provided us with a rental while our car was in the shop. Thank you, Jesse! More
by mokal777
Employees Worked With
Jesse Toress
January 08, 2019
Great service !! Jesse did a great job at check in explaining a service coupon for me and had the car done and back to me when promised in a timely fashion. Jesse did a great job at check in explaining a service coupon for me and had the car done and back to me when promised in a timely fashion. More
by Paul5677
Employees Worked With
Jesse
January 07, 2019
Speaker replacement About 4 days after buying the car I discovered a blown speaker and dealer made it right and replaced. John in service has been great. About 4 days after buying the car I discovered a blown speaker and dealer made it right and replaced. John in service has been great. More
by RSIM586133
Employees Worked With
John Hobart
January 02, 2019
Got 2 oil changes in two days only wanted 1 Didn’t do a good job communicating with me about the service being done after waiting until 2 hours after the job was completed didn’t seem to care th Didn’t do a good job communicating with me about the service being done after waiting until 2 hours after the job was completed didn’t seem to care that eye was still waiting in the waiting area. And charge me for an oil change that eye just got done two days before and didn’t want another one. Completely unsatisfied with Cody mortus More
by incredulous11
Employees Worked With
Khalid Bushaala, Cody Mortus
January 02, 2019
Bad experience Cody wasn't on top of his game. He was pretty rude, I'm not sure if he was having a bad day or just mad I had a 4 o'clock oil change on a Saturday. Wh Cody wasn't on top of his game. He was pretty rude, I'm not sure if he was having a bad day or just mad I had a 4 o'clock oil change on a Saturday. When I called the lady that answered was happy to schedule it for that time. This isn't the first time they weren't thrilled at a later in the day oil change. It's not my fault I work a 8-5 job. The people that schedule need to get on the same page with the service team. On top of that no one filled my washer fluid or recommended any other maintenance. More
by george_kanouse7
Employees Worked With
Cody Mortus
January 01, 2019
Good service for oil change, rotate tires, change air filter received a call from you that car was ready but I missed they call. I am confused why you didn’t leave a message or call the alternate number I gave received a call from you that car was ready but I missed they call. I am confused why you didn’t leave a message or call the alternate number I gave you? I had to call to see if car was ready More
by kellybutler12123
Employees Worked With
Tom Ricicki, Cody Mortus
January 01, 2019
Service Rep went above and beyond John was very helpful in solving a problem of mine that he did not have to solve and I appreciated it very much. Thank you, John! John was very helpful in solving a problem of mine that he did not have to solve and I appreciated it very much. Thank you, John! More
by dp
Employees Worked With
John Hobart
