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Four Stars Nissan of Denton - Service Center

Corinth, TX

4.7
646 Reviews

646 Reviews of Four Stars Nissan of Denton - Service Center

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July 20, 2023

Terrible service. Only use it because it’s the only Nissan dealership close to home. More

by HAKIRCHAVEZ13
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Four Stars Nissan of Denton responded

Hi Hakirchavez13, we regret to hear that you are displeased with your recent experience with us. This is Heath Marquardt service manager at four stars nissan of denton i would like to have the oppurtnuity to discuse your most recent service visit , if you would be so kind to reach me at 940-270-9000 at your earliest convience thank you again for taking your time to reach oput to us

Aug 11, 2023 -

HAKIRCHAVEZ13 responded

I will try but I’ve tried communicating in the past and no one has gotten back to me.

July 20, 2023

Communication could have been a little better on day two. James was very good to communicate on first day. Console floor panel not reattached on passenger side, but I didn’t notice till I got home. Ugh. More

by PAMELA.ALMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Seher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Four Stars Nissan of Denton responded

Thank you very much for taking the time to advise us of your most recent experience as communication is our highest of priorities for our staff and our clients as we strive everyday to provide a truily exceptional experience and i am very sorry to hear that communication started out well but lacked throughout your visit . Heath Marquardt service manager four stars nissan of denton , on the console at your earliest convience i would like to get that resolved for you

July 19, 2023

James is absolutely the best. He takes car of my vehicle like it was his own. I appreciate his greeting me by name each time I arrive at the service area. He keeps me informed More

by LACDAR0302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Seher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Four Stars Nissan of Denton responded

Lacdar0302, thank you for your kind review; we are happy to pass along your comments to the team here at Four Stars Nissan Of Denton! We look forward to your next visit! Take care!

July 19, 2023

Great service and friendly people! ! James was awesome and kept me updated throughout the morning. He did way and beyond for my car, thank you so much James!! Nicholas Drew More

by MSF1RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Seher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susana Mora Navarrete
Aug 04, 2023 -

Four Stars Nissan of Denton responded

Msf1rm, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Four Stars Nissan Of Denton!

July 18, 2023

They did an amazing job very personal. They were kind and allowed me to feel comfortable to bring my car in. More

by BANUELOS20TERRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zak Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Seher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Magdai Perez, Heath Marquardt, Susana Mora Navarrete, Bryan Sharer
Aug 04, 2023 -

Four Stars Nissan of Denton responded

Banuelos20terrell, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Four Stars Nissan Of Denton. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2023

Even though I didn’t have an appointment they got my car in and did the work I needed done in less time than I expected. Very pleasant to work with. Will be back! More

by WLIBRARIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Magdai Perez
Aug 04, 2023 -

Four Stars Nissan of Denton responded

Wlibrarian, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2023

We waited 3 hours for an oil change. They were not sure if they would honor our new car free oil change packet and we never got our $100 referral money for someone we sent that bought a More

by Brian skinner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service and sales
Aug 09, 2023 -

Four Stars Nissan of Denton responded

Brian Skinner, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. This is Heath Marquardt service manager at four stars nissan of denton and i would love to speak with you to resolve this concern and look forward to providing you with a truly exceptional experience as our #1 goal is our clients satisfaction . If you would be so kind to reach me at 940-270-900 to discuse a resolution for you thank you again for taking the time so we can improve our processes

July 18, 2023

Timely, professional and courteous service. I know I can get service elsewhere for less but with my extended warranty I’m happy to know their service people will make sure my car is in great sh More

by PAULA.K.LANIGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Magdai Perez
Aug 04, 2023 -

Four Stars Nissan of Denton responded

Paula.k.lanigan, it's experiences like yours that really keep us motivated! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 17, 2023

Kevin Adams went above and beyond to assist me getting into a vehicle and making it a smooth process. More

by amorgan2929
Recommend Dealer
Yes
Employees Worked With
Yordan Spasov, Bryan Sharer, Kevin Adams
Dec 27, 2023 -

Four Stars Nissan of Denton responded

Thank you!!

July 15, 2023

friendly people but the wiait was long like 2hr long for a oil change and routine of tires More

by PAPA.VINNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sharer
Dec 27, 2023 -

Four Stars Nissan of Denton responded

Thank you!!

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