Four Stars Nissan of Denton

Everything went well. Brought my car in and was serviced without any problem. The service was courteous and professional. Brought my car in and was serviced without any problem. The service was courteous and professional. More

Jamie was incredibly patient, helpful and friendly throughout the process. I could not have worked with a better dealer. throughout the process. I could not have worked with a better dealer. More

We stopped at Nissan and Nate Farahani helped us decide the best vehicle for our daughter. He kept things running smoothly, easy on the stress factor and a great sense of humor. The whole team was fantast the best vehicle for our daughter. He kept things running smoothly, easy on the stress factor and a great sense of humor. The whole team was fantastic! More

Nate was very helpful with my trade in and new car purchase, helping to find just the right vehicle that suited my needs. purchase, helping to find just the right vehicle that suited my needs. More

Thank you DJ for taking such excellent care of me and really listening and working with me!!!! really listening and working with me!!!! More

Dillon Garcia was phenomenal! He listened to our questions and concerns and addressed them with professionalism and knowledge. Could not recommend him more!! Yordan from financing He listened to our questions and concerns and addressed them with professionalism and knowledge. Could not recommend him more!! Yordan from financing was also very knowledgeable and helped us get great coverage on our new vehicle. Could not recommend these two individuals more when going to purchase your next vehicle! More

2 hours for an oil change. I was told upon arriving (with an appointment) it would be 1 1/2 hours. At one hour I went and stood in the front rather than stay in the waiting I was told upon arriving (with an appointment) it would be 1 1/2 hours. At one hour I went and stood in the front rather than stay in the waiting room. An employee came and asked me if I was okay. He then said he could go check on my car. He left. he was gone perhaps 5 minutes then came back with a person Id' as the service manager. He ask about the key fob recall I also was going to have done. He said that would take another hour and half. I said cancel the recall, I have been here over an hour and I notice my car was not even up on the lift. He told me he would get it done in 2o minutes. He emphasized he would get it done. Twenty five minutes late I ask him how many more 20 minutes it would take. I want my car. He as very calm. He went and then came back and said I could not have the car yet because they had just drained the oil. I went back inside into the dealership area, saw a individual whom I asked if he was an employee. I then told him it probably not do any good but where could I go complain. He went and got someone whom I laid the story out too. I then went back out to the enterway. Then the individual who first asked me what I was waiting for came back out and began to in my opinion tell me how wrong I was about the time in what I felt was an aggressive manner again my opinion. When he got loud I got louder. When he stepped toward me I stepped back and told him his further advance would be assault and I would call the police. He told me to be careful of the car coming in behind me. I said I did not care. I see my car. The man goes back in where the service manager is and they have a good laugh. The same man comes out again and tells me to find another dealership to meet my needs and tells me I can go. I tell him I need to pay. He says there is not charge for a 2 hour oil change. There were others who came in after me and were done before me. It did not matter that I had an appointment. Thank you for letting me vent and I will take the individual's word to heart and find another Nissen dealership to me my needs. More

Giving Nissan another chance after purchasing a 2023 Sentra with a defective ball joint that caused me to wreck. Nissan headquarters has not been concerned but the dealership worked with me so I'm givin Sentra with a defective ball joint that caused me to wreck. Nissan headquarters has not been concerned but the dealership worked with me so I'm giving FourStars another chance. More

Brian and Jamie were both great. They took the time to make sure I was taken care of through the whole car buying process. Great place to buy a car. They took the time to make sure I was taken care of through the whole car buying process. Great place to buy a car. More

Limited Inventory meant I bought a little more accessories than I wanted, but service and buying experience went smoothly. accessories than I wanted, but service and buying experience went smoothly. More