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Four Stars Ford - Service Center

Jacksboro, TX

4.9
286 Reviews

286 Reviews of Four Stars Ford - Service Center

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March 30, 2024

Car inspection Patient with me when I realized I didn't have the new insurance card and had to leave and come back. More

by Redcar
Recommend Dealer
Yes
Employees Worked With
Cameron
Apr 10, 2024 -

Four Stars Ford responded

Thank you so much!

March 29, 2024

All the people I dealt with were professional, helpful and they were not pushy. They did what they said they would do. I am very happy with the experience . More

by john.cherylgood
Recommend Dealer
Yes
Employees Worked With
Ryan Ashinhurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ashinhurst
Oct 16, 2024 -

Four Stars Ford responded

Thank you for taking the time to leave us a review! We appreciate you!

March 26, 2024

Has always made me happy ! Always friendly and all work done has been good. No complaints. More

by Rel555
Recommend Dealer
Yes
Employees Worked With
SHELTON MOODY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Oct 16, 2024 -

Four Stars Ford responded

Thank you for taking the time to leave us a review! We appreciate you!

March 20, 2024

I paid for my part 1/31/24. Was told it would take 5-7 days for the part and 2 days to fix. March 1st, I had no communication with the dealership. I called, was told they would More

by Ressa Wright
Recommend Dealer
No
Employees Worked With
Ryan Ashinhurst
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ashinhurst
Oct 16, 2024 -

Four Stars Ford responded

Thank you for taking the time to leave us a review! We appreciate you!

March 16, 2024

Took in my F450 for a recall “driveshaft balancer” after receiving a 2nd notice from Ford Corporate- they ordered and handled the replacement quickly and efficiently. More

by Flyin Armadillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ashinhurst
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Lowther
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Four Stars Ford responded

Thank you for leaving us a review. We appreciate you!!

March 09, 2024

Was good. Easy fix, just the wrong tool. They tried. The mechanic that had the right tool was on vacation so it took an extra week. More

by JSTEST
Recommend Dealer
Yes
Employees Worked With
Ryan Ashinhurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ashinhurst
Apr 25, 2024 -

Four Stars Ford responded

We are so sorry for the delay, and appreciate your understanding!

March 06, 2024

Made my initial oil change appointment with the receptionist and the appointment was accidentally overlooked. The next day Ryan took over and made it right, furthermore we received a follow up call More

by mcrawford0311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ashinhurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Four Stars Ford responded

We apologize for the initial mistake, and are so appreciative you let us fix it! Thank you!

March 04, 2024

Very easy to work with. Had everything pre arranged before driving 5+ hours to the dealership. Buying experience went very smoothly. More

by msmith78133
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Ashinhurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ashinhurst
Mar 06, 2024 -

Four Stars Ford responded

Thank you so much for taking the time to leave us a review. We appreciate you!!

March 02, 2024

Very well taken care of! Very happy with the service I was given Great service More

by Chris McBride
Recommend Dealer
Yes
Employees Worked With
Ryan Ashinhurst, Josh Miranda, Chris Lowther,
Apr 25, 2024 -

Four Stars Ford responded

Thank you so much!!!

February 28, 2024

4 Stars Ford corrected every recall and warranty issue that I had as well as my annual service. I will definitely be using them in the future More

by CWILLIAMS55
Recommend Dealer
Yes
Employees Worked With
Keith
Mar 06, 2024 -

Four Stars Ford responded

Thank you so much for taking the time to leave us a review. We appreciate you!!

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