Four Stars Ford - Service Center
Jacksboro, TX
286 Reviews of Four Stars Ford - Service Center
All the people I dealt with were professional, helpful and they were not pushy. They did what they said they would do. I am very happy with the experience . and they were not pushy. They did what they said they would do. I am very happy with the experience . More
Has always made me happy ! Always friendly and all work done has been good. No complaints. Always friendly and all work done has been good. No complaints. More
I paid for my part 1/31/24. Was told it would take 5-7 days for the part and 2 days to fix. March 1st, I had no communication with the dealership. I called, was told they would Was told it would take 5-7 days for the part and 2 days to fix. March 1st, I had no communication with the dealership. I called, was told they would pick my car up March 6 and it would be ready by the 8th. It was picked up the 8th. I needed it by the 12th. On the 12th was told it wasn't ready but my car would be at my house by that Friday. Friday the 15th, I missed a call at 4:45 from the dealership just asking to call back. I went to the dealership Monday, March 18 to find out it was ready. It was delivered to my house that day. More
Took in my F450 for a recall “driveshaft balancer” after receiving a 2nd notice from Ford Corporate- they ordered and handled the replacement quickly and efficiently. receiving a 2nd notice from Ford Corporate- they ordered and handled the replacement quickly and efficiently. More
Was good. Easy fix, just the wrong tool. They tried. The mechanic that had the right tool was on vacation so it took an extra week. Easy fix, just the wrong tool. They tried. The mechanic that had the right tool was on vacation so it took an extra week. More
Made my initial oil change appointment with the receptionist and the appointment was accidentally overlooked. The next day Ryan took over and made it right, furthermore we received a follow up call receptionist and the appointment was accidentally overlooked. The next day Ryan took over and made it right, furthermore we received a follow up call from Chris to ensure we were satisfied with our experience. 10 out of 10 for them! More
Very easy to work with. Had everything pre arranged before driving 5+ hours to the dealership. Buying experience went very smoothly. Had everything pre arranged before driving 5+ hours to the dealership. Buying experience went very smoothly. More