Four Stars Ford - Service Center
Jacksboro, TX
347 Reviews of Four Stars Ford - Service Center
I had a appointment March 8th to put step rails on my F150 pickup. I got a call March 4 th from the service department telling me the rails had come in a and if i wanted to come in to get them installe F150 pickup. I got a call March 4 th from the service department telling me the rails had come in a and if i wanted to come in to get them installed. In 30 min I pulled up in front of 4 stars Ford. and I meet service manger coming out the door he asked if the keys were in it. He pulled in to the shop an 45 min later I was out the door with my cool lookin step rails.. More
As expected as soon as we walked in we were met with a sales person walked to the services department. Where we met the service department manager we talked two min. he took asked to have a seat in the fr sales person walked to the services department. Where we met the service department manager we talked two min. he took asked to have a seat in the front and mention the coffee pot. After a short time he came out and asked us back to the service department explained what was done and the bill they pulled the truck around and left. More
Good service as usual from Chris our salesman, but the young man who I paid for my oil change, needs a little help with professionalism and customer service. I was not to keen on the colorful language he young man who I paid for my oil change, needs a little help with professionalism and customer service. I was not to keen on the colorful language he felt very comfortable using while conducting business. Other than that, I like the dealership and will be back. More
Very friendly staff. Home town friendliness. Felt like I was home. People need to come see these people. Great people to do business with. Amen. was home. People need to come see these people. Great people to do business with. Amen. More
Always a great experience. People, service are all great. Always friendly and courteous. Efficient. Only problem is this review requires 25 words. One can do the job. Great. Always friendly and courteous. Efficient. Only problem is this review requires 25 words. One can do the job. Great. More
A service department that cares about their customers. Good communication and quick service. I've had my trucks at Four Stars on many occasions for different problems, and I've always been satisfied wit Good communication and quick service. I've had my trucks at Four Stars on many occasions for different problems, and I've always been satisfied with the service. More
Glovebox door is crooked, not resolved. Waiting to hear from dealership. Tried one fix, didn't work. Still waiting. Already had to have backup camera replaced. Craftmanship seem to have slipped on Ford F-1 from dealership. Tried one fix, didn't work. Still waiting. Already had to have backup camera replaced. Craftmanship seem to have slipped on Ford F-150's. More
We have been very pleased with all that the service department has done for us. They have great customer service, knowledgeable employees, and always get things done in a timely manner. Thanks, Ken. department has done for us. They have great customer service, knowledgeable employees, and always get things done in a timely manner. Thanks, Ken. More
Ken Daws and the service department were outstanding to work with. The communication and quality of service were fantastic. Thank you for assisting with the safety recall on our vehicle! work with. The communication and quality of service were fantastic. Thank you for assisting with the safety recall on our vehicle! More
Quick turn around Service department was very pleasant and provided a quick diagnosis. Had parts available for repair and returned the vehicle back to me by the end of Service department was very pleasant and provided a quick diagnosis. Had parts available for repair and returned the vehicle back to me by the end of the day. More