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Four Stars Ford - Service Center

Jacksboro, TX

4.9
348 Reviews

348 Reviews of Four Stars Ford - Service Center

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March 09, 2021

Good salesman shop mechanic parts people.you couldn't as for better people .the friendly and helpful . location is great . you don't have to go out of town More

by wwparker683
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Goatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Maples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Meyers, Teresa Jackson, Christopher McBride, Shelby Oakes
March 05, 2021

I had a appointment March 8th to put step rails on my F150 pickup. I got a call March 4 th from the service department telling me the rails had come in a and if i wanted to come in to get them installe More

by Mr-Coyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Goatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Maples
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2021

As expected as soon as we walked in we were met with a sales person walked to the services department. Where we met the service department manager we talked two min. he took asked to have a seat in the fr More

by Mr-Coyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All were Great, Shelby Oakes
February 24, 2021

Good service as usual from Chris our salesman, but the young man who I paid for my oil change, needs a little help with professionalism and customer service. I was not to keen on the colorful language he More

by Jmiltonjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher McBride
February 05, 2021

Very friendly staff. Home town friendliness. Felt like I was home. People need to come see these people. Great people to do business with. Amen. More

by robertlee1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Meyers, Christopher McBride
October 29, 2020

Always a great experience. People, service are all great. Always friendly and courteous. Efficient. Only problem is this review requires 25 words. One can do the job. Great. More

by GAILKNIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Daws, Teresa Jackson
October 02, 2020

A service department that cares about their customers. Good communication and quick service. I've had my trucks at Four Stars on many occasions for different problems, and I've always been satisfied wit More

by jmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Goatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Maples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Meyers, Teresa Jackson, Christopher McBride
October 01, 2020

Glovebox door is crooked, not resolved. Waiting to hear from dealership. Tried one fix, didn't work. Still waiting. Already had to have backup camera replaced. Craftmanship seem to have slipped on Ford F-1 More

by jperry20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Meyers
September 17, 2020

We have been very pleased with all that the service department has done for us. They have great customer service, knowledgeable employees, and always get things done in a timely manner. Thanks, Ken. More

by Trentberend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Daws
August 28, 2020

Ken Daws and the service department were outstanding to work with. The communication and quality of service were fantastic. Thank you for assisting with the safety recall on our vehicle! More

by dwain.milam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Daws