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Four Stars Ford - Service Center

Jacksboro, TX

4.9
284 Reviews

284 Reviews of Four Stars Ford - Service Center

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September 15, 2021

Everything was very good. The job was done in a timely manner and up to standards! More

by HOPKINSCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Long
September 01, 2021

Me and my wife drove a hour to get our ford passenger van serviced they ryan in service took care of us and made everything work with our schedule we have a ford dealer in town but we will make the drive for More

by ALICIA.MARTINEZ.J90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan from service
August 31, 2021

Great service , got right in at appointment time for an oil change They even changed fuel filter at no charge will highly recommend, And will be a returning customer More

by RMWILSON_911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ashinhurst
August 28, 2021

We are new to the area and took our Ram in for regularly scheduled service. Service was great and timely. We really appreciated Shelby taking his time to make us feel welcome and enjoyed the conversation. More

by BUG1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Oakes
August 25, 2021

The dealership did a good job changing the oil in our pickup. They made the appointment and got us in on time. The service desk and other employees all spoke and were professional. More

by BONTFARMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Services
August 13, 2021

Needed to get car inspected and Ryan was the best! Car was ready to go and a/c was on and cool. Thank you Ryan. More

by JUDYCRAFT
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Ashenhurst
July 27, 2021

Technician doesn’t seem to be very knowledgeable. He even had to update his computer to the latest update. A customer should not have to wait on something like that. It should be updated frequently. More

by CJPERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Armstrong II
Jul 27, 2021 -

Four Stars Ford responded

Mr. Perry can i have more information so I can resolve this issue please and thank you ... I need your full name or the vin number of your vehicle so I can find out what happened and My apologies for your inconvenience my cell is 817-944-8195 if you would like to discuss

June 30, 2021

Really good service and would use again whenever its needed More

by HOPKINSCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Meyers, Christopher McBride
June 25, 2021

Every time I have used the services of the dealership, my experience has been excellent. I will be using then again in the next 2 weeks. They do a great job. Very happy. More

by RODTHEDEERGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Maples
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021

Quick to diagnose the problem with my truck and quick to repair it and return to me. Service advisor was very professional as well. Top notch service all around. Thanksgiving a pleasant experience. More

by DRUMMERSTEVE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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