Four Stars Chrysler Dodge Jeep RAM - Service Center
Henrietta, TX
106 Reviews of Four Stars Chrysler Dodge Jeep RAM - Service Center
Excellent experience. Took my car on time, everyone was friendly, reasonably priced, and made me want to come back. Jared was most helpful and Alex did a super job of fin Took my car on time, everyone was friendly, reasonably priced, and made me want to come back. Jared was most helpful and Alex did a super job of finding what was wrong with the car and fixed it., It runs like new again. More
A nice man even made me a cup of coffee that was so nice of him and a week later we had to come back a the service guy was awesome he made us a key so we could get in our dodge because my husband ran our ke of him and a week later we had to come back a the service guy was awesome he made us a key so we could get in our dodge because my husband ran our key fab over with a lawnmower and my key was in my purse inside the truck and the doors were locked so thank you so much More
I had fast friendly service with this dealership. I bought several vehicles and all service work done by this dealership. Happy with all . I bought several vehicles and all service work done by this dealership. Happy with all . More
Service department is very accommodating. I received excellent service and my truck issue was resolved. I will definitely be back. I received excellent service and my truck issue was resolved. I will definitely be back. More
Great to work with. Told them what I wanted and they found it. Beat all other dealerships on price. Thanks Told them what I wanted and they found it. Beat all other dealerships on price. Thanks More
Great. Service in a timely manner with great price on their service to my truck. Service in a timely manner with great price on their service to my truck. More
The staff at this service center are always knowledgeable and professional. They always perform the requested work in timely manner. I will continue do bring my business to Four Stars. and professional. They always perform the requested work in timely manner. I will continue do bring my business to Four Stars. More
Made an appointment and took the car in for 5 items: oil change, tire rotation, annual state safety inspection, and warranty repair of two starting problems: (1) Remote start didn't work when ambient tempe change, tire rotation, annual state safety inspection, and warranty repair of two starting problems: (1) Remote start didn't work when ambient temperature got down to single digits, and (2) the auto stop/start function stopped working months ago. The first three items were accomplished. Neither of the starting issues were resolved. I was not satisfied with the explanations given: (1) the remote start failure was due to me not driving the car enough and the battery was weak. The "fix" was for me to drive the car more often. (2) For the auto stop/start function to work "everything has to be just perfect." I didn't buy it. My cynical self thinks that as soon as the warranty expires on 27 Feb a very expensive fix will be found for both problems However, I was told that I had to replace the brake fluid (on a 3 year old car with 9000 miles) because the fluid was "a little bit dirty," though no satisfactory explanation was given of how/why the fluid got dirty. And, that cost me $150. This is the third new Jeep I've bought from Four Stars and I've had my maintenance done there for 12 years. This is the first time I have been dissatisfied with the service (or more precisely, lack of service) and explanations provided. More