Four Stars Chrysler Dodge Jeep RAM - Service Center
Henrietta, TX
80 Reviews of Four Stars Chrysler Dodge Jeep RAM - Service Center
The staff at this service center are always knowledgeable and professional. They always perform the requested work in timely manner. I will continue do bring my business to Four Stars. and professional. They always perform the requested work in timely manner. I will continue do bring my business to Four Stars. More
Made an appointment and took the car in for 5 items: oil change, tire rotation, annual state safety inspection, and warranty repair of two starting problems: (1) Remote start didn't work when ambient tempe change, tire rotation, annual state safety inspection, and warranty repair of two starting problems: (1) Remote start didn't work when ambient temperature got down to single digits, and (2) the auto stop/start function stopped working months ago. The first three items were accomplished. Neither of the starting issues were resolved. I was not satisfied with the explanations given: (1) the remote start failure was due to me not driving the car enough and the battery was weak. The "fix" was for me to drive the car more often. (2) For the auto stop/start function to work "everything has to be just perfect." I didn't buy it. My cynical self thinks that as soon as the warranty expires on 27 Feb a very expensive fix will be found for both problems However, I was told that I had to replace the brake fluid (on a 3 year old car with 9000 miles) because the fluid was "a little bit dirty," though no satisfactory explanation was given of how/why the fluid got dirty. And, that cost me $150. This is the third new Jeep I've bought from Four Stars and I've had my maintenance done there for 12 years. This is the first time I have been dissatisfied with the service (or more precisely, lack of service) and explanations provided. More
Great place to purchase and maintain your vehicles! The entire staff are friendly and very helpful! They have been our dealership of choice for over 35 years! The entire staff are friendly and very helpful! They have been our dealership of choice for over 35 years! More
The sales staff was very good. The Staff was very helpfull in showing the use of the radio and all thing about the new jeep The Staff was very helpfull in showing the use of the radio and all thing about the new jeep More
First oil change was done promptly and professionally, service people were great. Thanks a million service people were great. Thanks a million More
Great service and people just wish they would look at recalls and other issues with the vehicle. There is several recalls on Rams I’ve asked them to look at and they say they are on back order and they w recalls and other issues with the vehicle. There is several recalls on Rams I’ve asked them to look at and they say they are on back order and they will call you when they come in and they never call! More
Jerry, service advisor was very pleasant to work with. Also, had a recall that needed to be done after coming in for oil change. So, he worked with me to get me a loaner. Also, had a recall that needed to be done after coming in for oil change. So, he worked with me to get me a loaner. More