Back

Four Stars Chrysler Dodge Jeep RAM - Service Center

Henrietta, TX

4.8
114 Reviews

114 Reviews of Four Stars Chrysler Dodge Jeep RAM - Service Center

Sort by
October 06, 2024

The auto group ought to change its name to FIVE STARS AUTO RANCH! We just purchased a high-end used car from Four Stars Chevrolet and from the very first phone inquiry to closing the deal, no dealership More

by Ingrid Frakes
Recommend Dealer
Yes
Employees Worked With
Bethany Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Four Stars Chrysler Dodge Jeep RAM responded

Thank you so much, Ingrid! We appreciate you!

October 05, 2024

Had appointment set they got me in on time and said it would take about 2 hours to complete . Mark Havens is my salesman and he came into the waiting area when he heard I was there so he took me to lunch More

by jlcarroll1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Havens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Four Stars Chrysler Dodge Jeep RAM responded

Thank you so much!!!

October 05, 2024

Very slow and pricey. Oil changes should not take so long or cost so much. More

by jesusisgod0
Recommend Dealer
No
Employees Worked With
Don't remember
Dec 09, 2024 -

Four Stars Chrysler Dodge Jeep RAM responded

Thank you for this feedback.

October 03, 2024

This is the only dealership my family uses! I am so thankful for Renna she was such a big help when I was having trouble with Jeep. She got me in a loaner vehicle right away and took such great More

by Sara Atkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renna Klumpp
Oct 11, 2024 -

Four Stars Chrysler Dodge Jeep RAM responded

Thank you so much!!!

October 01, 2024

Great customer service. This is the only place I will take my vehicles for service. More

by LUCASBLAKELANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pruner
Oct 11, 2024 -

Four Stars Chrysler Dodge Jeep RAM responded

Thank you so much!!!

September 27, 2024

Knowledgeable, friendly staff My wait time for service was much quicker than expected. I would highly recommend Four Stars. Jerry Stewart is a great service advisor too! More

by ewineinger0822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monty Scheller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Stewart
Oct 11, 2024 -

Four Stars Chrysler Dodge Jeep RAM responded

Thank you so much!!!

September 21, 2024

Jerry was so very nice and very accommodating. My problem was fixed in a very timely manner. More

by gamblinstacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry in service
Oct 11, 2024 -

Four Stars Chrysler Dodge Jeep RAM responded

Thank you so much!!!

September 19, 2024

Marks the best salesman around. Wouldn’t use anyone else but him! Go To 4stars and ask for Mark Havens. Been with him since I could drive! More

by taylorgray484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Havens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Four Stars Chrysler Dodge Jeep RAM responded

Thank you so much taking the time to give us your feedback!

September 16, 2024

Fast friendly service, that instilled peace of mind. Chris was very understanding and the service center was amazing. More

by jdvassar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Four Stars Chrysler Dodge Jeep RAM responded

Thank you so much!!!

September 15, 2024

I took my vehicle to Four Stars CDJR (2 years old that I bought from them) for service and was told after being there for a week that it needed both the main battery and auxiliary batteries replaced to the More

by dannyjbyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Dec 09, 2024 -

Four Stars Chrysler Dodge Jeep RAM responded

Thank you for this feedback.

...
5
...